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Remote Amazon Driver Support Jobs in Pennsylvania

Fresh Prints

$18.25 - $24/hr

Reconcile transactions and revenue from Amazon Seller Central and Merch by Amazon, identifying ... Maintain organized financial records, prepare aging and reconciliation reports, and support audits ...

New

CSAA

... Amazon SageMaker, AWS Bedrock, Databricks, or similar ecosystems. * Experience supporting ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

New

CSAA

... Amazon SageMaker, AWS Bedrock, Databricks, or similar ecosystems. * Experience supporting ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

New

CSAA

... Amazon SageMaker, AWS Bedrock, Databricks, or similar ecosystems. * Experience supporting ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

New

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All JobsAmazon Driver Support JobsRemote Amazon Driver Support JobsRemote Amazon Driver Support Jobs in Pennsylvania

Remote Amazon Driver Support information

What does a Remote Amazon Driver Support do?

A Remote Amazon Driver Support assists Amazon delivery drivers by providing guidance and troubleshooting help through phone, chat, or email. Their responsibilities include answering questions about delivery routes, helping resolve delivery issues, and offering support for technical or procedural problems drivers may encounter. Working remotely, they act as a key resource to ensure drivers can complete their deliveries efficiently and safely. Strong communication skills and knowledge of Amazon’s delivery processes are essential for this role.

What are the key skills and qualifications needed to thrive as a Remote Amazon Driver Support?

To thrive as a Remote Amazon Driver Support, you need strong customer service skills, problem-solving abilities, and familiarity with Amazon's logistics processes, often supported by a high school diploma or equivalent. Proficiency with communication platforms, ticketing systems, and basic CRM software is typically required. Excellent verbal communication, patience, and adaptability are essential soft skills for resolving driver concerns efficiently. These skills ensure accurate support, quick problem resolution, and a seamless delivery experience for both drivers and customers.

What are the most common challenges faced by Remote Amazon Driver Support representatives, and how can they be managed?

Remote Amazon Driver Support representatives often encounter challenges such as addressing urgent driver concerns in real-time, troubleshooting technical issues remotely, and managing high volumes of support requests. To succeed, it's important to develop strong communication skills, stay organized, and use available resources and escalation protocols effectively. Collaboration with dispatch teams and other support agents is key to resolving issues efficiently and maintaining smooth delivery operations.

What is the difference between Remote Amazon Driver Support vs Remote Amazon Customer Service Representative?

AspectRemote Amazon Driver SupportRemote Amazon Customer Service Representative
CredentialsBasic computer skills, Amazon support trainingCustomer service experience, communication skills
Work EnvironmentRemote, support-focused, technical troubleshootingRemote, customer interaction, problem resolution
Industry UsageLogistics, delivery supportRetail, e-commerce customer service
Search & Comparison IntentSupport roles for delivery driversCustomer service roles in Amazon

Remote Amazon Driver Support focuses on assisting delivery drivers with technical and logistical issues, while Remote Amazon Customer Service Representatives handle general customer inquiries. Both roles are remote, require communication skills, but serve different functions within Amazon's operations.

What are the most commonly searched types of Amazon Driver Support jobs in Pennsylvania?

The most popular types of Amazon Driver Support jobs in Pennsylvania are:

What are popular job titles related to Remote Amazon Driver Support jobs in Pennsylvania?

For Remote Amazon Driver Support jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Driver Support jobs in Pennsylvania look for?

The top searched job categories for Remote Amazon Driver Support jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Remote Amazon Driver Support jobs?

Cities in Pennsylvania with the most Remote Amazon Driver Support job openings:

Remote Amazon Driver Support jobs near you

Accounts Receivable Specialist (Project-Based, Remote)

Fresh Prints

On-site, Remote

$18.25 - $24/hr

Full-time

Posted yesterday

New

Job description

About Frontier

Frontier is a subsidiary of Fresh Prints. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that - and called it Frontier.

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we've never lost a client. If you're interested in a Frontier role and you apply and are accepted, we'll screen you through assessments and interviews and aim to get you an interview for a full-time job within the month. 

Think of us as your personal talent agent - and good luck with the application!

Please note: To ensure we find the best technical fit, our process will have a practical skills assessment prior to interviews.

Role Overview

We're looking for an Accounts Receivable Specialist who's part number ninja, part detective, and part team cheerleader. You'll own the order-to-cash process, follow up on outstanding invoices, resolve chargebacks like a pro, and keep our Amazon platforms reconciled and running smoothly. If you get a thrill from clean books and strong customer relationships-and maybe throw a few puns into your emails-we want you on our team.

What You'll Do:

  • Invoice customers in both their vendor portals and our ERP system
  • Process and apply incoming payments accurately across multiple platforms
  • Monitor customer accounts for overdue balances and follow up with professionalism (and persistence)
  • Manage chargebacks and disputes end-to-end, including documentation, dispute submissions, and resolution tracking
  • Reconcile transactions and revenue from Amazon Seller Central and Merch by Amazon, identifying discrepancies and resolving them efficiently
  • Collaborate with Sales, Ops, and Customer Success to address billing issues and prevent future problems
  • Maintain organized financial records, prepare aging and reconciliation reports, and support audits
  • Assist with month-end close, cash forecasting, and continuous improvement of AR processes
  • Be a helpful, energetic presence on the finance team-and contribute to a culture that values accuracy, accountability, and a good laugh

What We're Looking For:

  • 4+ years of accounts receivable, collections, or general accounting experience
  • Strong attention to detail, organizational skills, and a love for clean reconciliations
  • Familiarity with Amazon marketplaces, especially Seller Central and Merch by Amazon
  • Experience managing chargebacks
  • Excellent written and verbal communication skills-you're clear, courteous, and confident
  • Proficient with accounting ERP's and Excel
  • A proactive, team-oriented attitude with the ability to prioritize in a fast-paced environment

Bonus Points If You:

  • Have experience preparing dispute responses for chargebacks-and winning them
  • Can easily navigate Amazon reporting and reconciliation tools
  • Enjoy improving systems and documenting better ways to do things
  • Can fire off a great finance meme or playlist during month-end close

Perks & Benefits:

  • Competitive salary and comprehensive benefits
  • Flexible hours and remote-friendly work options
  • A company that values your voice, celebrates wins, and respects work-life balance


Apply