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Remote Amazon Customer Service Jobs in Summit, NJ

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote customer satisfaction in all aspects of Customer Service ...

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote customer satisfaction in all aspects of Customer Service ...

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote customer satisfaction in all aspects of Customer Service ...

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote customer satisfaction in all aspects of Customer Service ...

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote customer satisfaction in all aspects of Customer Service ...

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote customer satisfaction in all aspects of Customer Service ...

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote customer satisfaction in all aspects of Customer Service ...

Customer Service Representative

Rutherford, NJ · Remote

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours : Monday through Friday (8:00am - 4:45pm) CUSTOMER SERVICE REPRESENTATIVE Responsibilities * Promote customer satisfaction in all aspects of Customer Service ...

Customer Service Associate

New York, NY · On-site +1

$15.75 - $22/hr

  • PTO

As a Customer Service Associate , you will be the first point of contact for our clients, providing ... Information Remote Work: Enjoy the flexibility to work from anywhere with a stable internet ...

Sr. Manager, Amazon (Remote)

New York, NY · Remote

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate review-generation and reputation-management programs, partnering with the Customer ... Family-Planning Services, Gender-affirming healthcare, and Health Advocacy Program * Fitness ...

New

Sr. Manager, Amazon (Remote)

Summit, NJ · Remote

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Coordinate review-generation and reputation-management programs, partnering with the Customer ... Family-Planning Services, Gender-affirming healthcare, and Health Advocacy Program * Fitness ...

New

Position Overview We are seeking a friendly, professional, and customer-focused Customer Service Representative to serve as a primary point of contact for customers and provide timely, accurate, and ...

New

Showing results 41-60

Remote Amazon Customer Service information

See Summit, NJ salary details

$10

$19

$28

How much do remote amazon customer service jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote amazon customer service in Summit, NJ is $19.97, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.21 per hour, depending on experience, location, and employer.

What is a remote Amazon customer service?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a remote Amazon customer service representative do?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What are the key skills and qualifications needed for remote Amazon customer service?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Remote positions often offer flexible schedules and are available in various regions where Amazon operates.

Does Amazon offer fully remote jobs?

Amazon offers some customer service roles, including remote Amazon Customer Service positions, that are fully remote. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What are popular job titles related to Remote Amazon Customer Service jobs in Summit, NJ?

For Remote Amazon Customer Service jobs in Summit, NJ, the most frequently searched job titles are:

What job categories do people searching Remote Amazon Customer Service jobs in Summit, NJ look for?

The top searched job categories for Remote Amazon Customer Service jobs in Summit, NJ are:

What cities near Summit, NJ are hiring for Remote Amazon Customer Service jobs?

Cities near Summit, NJ with the most Remote Amazon Customer Service job openings:

Infographic showing various Remote Amazon Customer Service job openings in Summit, NJ as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,545 per year, or $20 per hour.

Customer Service Specialist I #Full Time #Remote

61st Street Service Corporation

Fort Lee, NJ • On-site, Remote

$23.56 - $28.85/hr

Full-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.


61st Street Service Corporation rating

4.9

Company rating: 4.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Top Healthcare Provider Network
The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors' practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.
This position is primarily remote, candidates must reside in the Tri-State area.
Note: There may be occasional requirements to visit the office for training, meetings, and other business needs.
Opportunity to grow as part of a Revenue Cycle Career Ladder!
Job Summary:
The Customer Service Specialist I is responsible for handling and resolving incoming phone calls from patients, insurance carriers and or physician offices. Responsibilities will include collections of outstanding patient balances, establishing payment arrangements, updating patient and guarantor account with new demographic and insurance coverage information. The Customer Service Specialist must exhibit professional and courteous behavior at all times during patient and/or client interaction.
Job Responsibilities:
  • Handle large volume of calls and perform work in a timely manner.
  • Attempts to collect full payment from patient or guarantor in a professional and courteous manner.
  • Establishes payment arrangements per guidelines. Documents terms in billing system.
  • Applies of payments collected over the phone to each date of service.
  • Handles customer inquiries, disputes and complaints. Escalates contentious complaints to supervisor or higher management.
  • Obtains all insurance, demographic, guarantor information and updates patient profile as well as bill third party payers as appropriate.
  • Clearly documents in system summary of work and follow up steps after each call.

Job Qualifications:
  • High school graduate or GED certificate is required.
  • A minimum of 6 months' experience in a physician billing or third party payer environment.
  • Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations.
  • Candidate must demonstrate the ability to understand and navigate the payer adjudication process.
  • Patient financial and practice management system experience in Epic and/or other electronic billing systems is preferred.
  • Knowledge of medical terminology is preferred.
  • Previous call center/claims experience is preferred.
  • Previous experience in an academic healthcare setting is preferred.

Hourly Rate Ranges: $23.56 - $28.85
Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.
61st Street Service Corporation
At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.
We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

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