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Remote Amazon Customer Service Jobs in Peekskill, NY

Team Green Marketing

Customer Service Telecommute

Paramus, NJ · On-site +1

$16.25 - $22/hr

We need upbeat, motivated and accountable team players to join our marketing team in a joint marketing and customer service function. This is a great opportunity for individuals who need flexible ...

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All JobsAmazon Customer Service JobsRemote Amazon Customer Service JobsRemote Amazon Customer Service Jobs in Peekskill, NY

Remote Amazon Customer Service information

See Peekskill, NY salary details

$10

$19

$28

How much do remote amazon customer service jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for remote amazon customer service in Peekskill, NY is $19.64, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.88 per hour, depending on experience, location, and employer.

Does Amazon hire remote customer service agents?

Yes, Amazon hires remote customer service agents to handle customer inquiries and support. These roles typically require good communication skills, a quiet work environment, and sometimes specific technical tools or certifications. Remote positions often offer flexible schedules and are available in various regions where Amazon operates.

Does Amazon offer fully remote jobs?

Amazon offers some customer service roles, including remote Amazon Customer Service positions, which are fully remote. These jobs typically require strong communication skills, computer proficiency, and the ability to work independently in a virtual environment.

What are the key skills and qualifications needed for remote Amazon customer service?

To thrive as a Remote Amazon Customer Service representative, you should have strong communication skills, problem-solving abilities, and previous experience in customer service roles, often backed by a high school diploma or equivalent. Familiarity with Amazon's internal CRM platforms, basic computer literacy, and ability to navigate multiple software tools simultaneously are key technical requirements. Exceptional patience, empathy, and adaptability help set top performers apart in managing a diverse customer base and high-volume workload. These skills and qualities are crucial for delivering outstanding support, resolving customer issues efficiently, and upholding Amazon's reputation for excellent service in a remote environment.

What is a remote Amazon customer service?

A Remote Amazon Customer Service job involves assisting customers with their inquiries, orders, and issues via phone, chat, or email from a home-based location. Employees provide support by resolving concerns, processing returns, and answering product-related questions. This role requires strong communication skills, problem-solving abilities, and a reliable internet connection. It is ideal for individuals who enjoy helping customers and prefer a flexible, work-from-home environment.

What does a remote Amazon customer service representative do?

A typical day as a Remote Amazon Customer Service representative involves assisting customers via phone, chat, or email with inquiries related to orders, returns, or account issues. You will use Amazon’s internal systems to access customer data, process refunds or replacements, and troubleshoot common problems. Coordinating with other team members or departments may sometimes be necessary to resolve complex issues. While the role is fast-paced and can handle high volumes of requests, you will have access to training and support from supervisors and peers to help you succeed. This remote position offers a structured schedule and opportunities to develop skills that can lead to advancement within Amazon’s vast customer service network.

What are popular job titles related to Remote Amazon Customer Service jobs in Peekskill, NY? For Remote Amazon Customer Service jobs in Peekskill, NY, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Customer Service jobs in Peekskill, NY look for? The top searched job categories for Remote Amazon Customer Service jobs in Peekskill, NY are:
What cities near Peekskill, NY are hiring for Remote Amazon Customer Service jobs? Cities near Peekskill, NY with the most Remote Amazon Customer Service job openings:
Remote Amazon Customer Service jobs near you
Infographic showing various Remote Amazon Customer Service job openings in Peekskill, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,856 per year, or $19.6 per hour.

Customer Service Representative (REMOTE)

Madison Approach

Rye, NY • Remote

$25 - $31/hr

Full-time

Posted 6 days ago

Job description

Job Title: Remote Customer Service Representative (SAP Experience Required)
Location: Remote (Client based in Rye, NY)
Position Type: Temp-to-Permanent
Pay Rate: $25–$31/hr DOE (Perm Salary up to $65K DOE)
Hours: 8:30am-5pm
Join a small but well-established manufacturing company with a reputation for quality and reliability. Our client values teamwork, adaptability, and excellent customer service.
Key Responsibilities:
  1. Serve as a primary point of contact for customers, handling communications via phone, email, and customer portals
  2. Enter and maintain customer orders in SAP, ensuring accuracy and timely processing
  3. Coordinate with logistics to follow up on order status and delivery
  4. Access and update customer portals as needed for forecasting, invoicing, and related tasks
  5. Collaborate as part of a two-person customer service team, supporting each other to meet customer needs
  6. Take on ad hoc assignments as required by the business
Requirements:
  • Proven experience with SAP, especially in customer maintenance and order entry
  • Strong communication and organizational skills
  • Ability to work independently and as part of a small team
  • Comfortable with remote work and flexibility to handle varied tasks


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