Remote Amazon Customer Service Jobs in Butler, PA

If you are a project management professional looking to grow your impact, we have an exciting opportunity with our Power & Water Solutions business supporting Remote Operations Center (ROC) projects based in Pittsburgh, PA. In this role, you will manage the execution of projects that enable secure, reliable remote monitoring and operational support for critical water, wastewater, and power infrastructure. You will partner closely with customers and cross functional teams to deliver high quality solutions that improve system visibility, performance, and long term reliability.

Our Power & Water Solutions business provides automation, controls, and digital solutions for power generation and water and wastewater facilities across North America. We focus on modernizing systems to enhance safety, sustainability, operational efficiency, and resilience.
 

• Lead Remote Operations Center projects from kickoff through closeout, ensuring successful delivery
• Manage project scope, schedule, budget, and resources across multiple workstreams
• Serve as the primary point of contact for customers throughout the project lifecycle
• Coordinate with internal engineering, ROC operations, field service, and commercial teams to meet project objectives
• Track project progress and communicate status, risks, and changes clearly to stakeholders
• Ensure compliance with contractual requirements, safety standards, cybersecurity expectations, and Emerson quality procedures
• Support continuous improvement efforts and identify opportunities for follow on work or service expansion 

• Bachelor's degree in Electrical, Chemical, Mechanical, or Computer Engineering
• Experience supporting Remote Operations Center or similar digital operations initiatives
• Knowledge of Emerson Ovation systems and overall control system architecture
• Experience with water/wastewater, power generation, or other critical infrastructure industries
• Exposure to multiple control systems, instrumentation platforms, or automation technologies
  

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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WHY EMERSON 

Our Commitment to Our People

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.

Work Authorization

Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

Accessibility Assistance or Accommodation

If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com.   

ABOUT EMERSON 

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!

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