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Remote Amazon Customer Service Representative Jobs in Rochester, NY

Next Stop Travels

Travel Customer Representative

Rochester, NY · On-site +1

$15.75 - $21.50/hr

About the job Travel Customer Representative Position: Travel Customer Representative Company ... service and helping our clients discover the world in new and exciting ways. As a remote company ...

ZOLL Medical

Patient Service Representative

Rochester, NY · Remote

$17.25 - $22/hr

Patient Service Representative (PSR) Remote independent contract worker position Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking ...

ConServe

Customer Service Associate

Fairport, NY · Remote

$13.75 - $19/hr

Our Customer Service Associate will initiate first party calls on behalf of our clients with ... remote environment. Essential Duties & Responsibilities: * Act as our client's representative by ...

University of Rochester

Clm Resolution Rep III

Rochester, NY · Remote

$19.62 - $26.49/hr

Remote Work - New York, Albany, New York, United States of America, 12224 Opening: Worker Subtype ... customer service skills * Preferred: Strong working knowledge of the professional billing software ...

HMG Careers

Sales Representative Remote

Rochester, NY · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsAmazon Customer Service Representative JobsRemote Amazon Customer Service Representative JobsRemote Amazon Customer Service Representative Jobs in Rochester, NY

Remote Amazon Customer Service Representative information

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How much do remote amazon customer service representative jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote amazon customer service representative in Rochester, NY is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is the difference between Remote Amazon Customer Service Representative vs Remote eCommerce Customer Support Specialist?

AspectRemote Amazon Customer Service RepresentativeRemote eCommerce Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, primarily handling Amazon customer inquiriesRemote, supporting various eCommerce platforms
Industry UsageAmazon-specific customer service rolesMultiple online retail platforms
Common Search IntentComparing Amazon-specific roles with similar eCommerce support jobs

The main difference is that Remote Amazon Customer Service Representatives focus specifically on Amazon's platform and policies, while Remote eCommerce Customer Support Specialists may support multiple online retail sites. Both roles require similar credentials and work environments but serve different company ecosystems.

Does Amazon hire for remote work?

Amazon hires for remote customer service representative roles, which typically involve handling customer inquiries via phone, chat, or email. These positions often require strong communication skills, computer proficiency, and the ability to work independently from home. Remote roles may have specific technical and scheduling requirements set by Amazon.

Will Amazon pay you $28 an hour to work from home?

Amazon Customer Service Representatives working remotely typically earn between $15 and $20 per hour, depending on experience and location. While some roles or bonuses may increase pay, $28 an hour is higher than the standard rate for this position. Advanced roles or specialized skills could potentially command higher wages, but $28 is not the typical starting pay for remote customer service jobs at Amazon.

How much does remote Amazon customer service pay?

Remote Amazon Customer Service Representatives typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and the ability to work independently in a virtual environment.

Do Amazon customer service reps work-from-home?

Yes, Amazon customer service representatives often work remotely, handling customer inquiries from their own homes. These roles typically require a computer, internet connection, and training on company systems, with schedules that may include shifts and part-time options.
What are the most commonly searched types of Amazon Customer Service Representative jobs in Rochester, NY? The most popular types of Amazon Customer Service Representative jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote Amazon Customer Service Representative jobs? Cities near Rochester, NY with the most Remote Amazon Customer Service Representative job openings:
Remote Amazon Customer Service Representative jobs near you
Infographic showing various Remote Amazon Customer Service Representative job openings in Rochester, NY as of June 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution, with an average salary of $38,576 per year, or $18.5 per hour.

Remote Customer Service Representative

Viajemos Solas pero en Grupo

Rochester, NY • Remote

$15.75 - $21.50/hr

Full-time

Posted 9 days ago

Job description

We are seeking motivated and customer-focused individuals to join our remote team as Customer Service Representatives. In this role, you will assist clients with inquiries, coordinate reservations and scheduling requests, provide support throughout the customer experience, and help ensure exceptional service standards are maintained.

The ideal candidate is organized, professional, detail-oriented, and enjoys helping others.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Provide accurate information regarding services, options, and availability
  • Assist with reservations, scheduling, and customer coordination
  • Maintain customer records and documentation
  • Follow up with customers regarding requests and appointments
  • Address concerns and escalate issues when appropriate
  • Deliver exceptional customer service and support
  • Participate in ongoing training and team meetings
Qualifications
  • Strong communication and interpersonal skills
  • Excellent customer service mindset
  • Ability to multitask and manage priorities effectively
  • Strong organizational and problem-solving skills
  • Comfortable using online systems, email, and web-based tools
  • Previous customer service, hospitality, administrative, or support experience is a plus
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Flexible scheduling options
  • Ongoing training and development
  • Supportive team atmosphere
  • Opportunities for professional growth
  • Recognition and performance-based advancement opportunities
Ideal Candidate

You enjoy working with people, have strong attention to detail, communicate professionally, and take pride in providing excellent customer experiences from initial inquiry through completion of services.

Apply