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Remote Amazon Customer Service Representative Jobs in Oregon

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Remote Amazon Customer Service Representative information

How do you get a remote job from Amazon?

To get a remote Amazon Customer Service Representative position, you should regularly check Amazon's official careers website for remote job listings, ensure your resume highlights relevant customer service skills and experience, and complete the online application process. Amazon often requires candidates to pass assessments and background checks before hiring for remote roles.

What is the difference between Remote Amazon Customer Service Representative vs Remote eCommerce Customer Support Specialist?

AspectRemote Amazon Customer Service RepresentativeRemote eCommerce Customer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentRemote, primarily handling Amazon customer inquiriesRemote, supporting various eCommerce platforms
Industry UsageAmazon-specific customer service rolesMultiple online retail platforms
Common Search IntentComparing Amazon-specific roles with similar eCommerce support jobs

The main difference is that Remote Amazon Customer Service Representatives focus specifically on Amazon's platform and policies, while Remote eCommerce Customer Support Specialists may support multiple online retail sites. Both roles require similar credentials and work environments but serve different company ecosystems.

Does Amazon hire remote Amazon Customer Service representatives?

Yes, Amazon regularly hires remote Customer Service Representatives who handle customer inquiries via phone, chat, or email. These roles typically require good communication skills, a quiet work environment, and the ability to work flexible hours. Remote positions often include training and may require specific technical equipment or internet speed.

Is Amazon really hiring for remote positions?

Amazon regularly offers remote customer service representative positions, especially in response to increased demand for remote work. These roles typically require strong communication skills, computer literacy, and the ability to work independently, often with flexible schedules. Job seekers can find current openings on Amazon's official careers website or job boards.
What are the most commonly searched types of Amazon Customer Service Representative jobs in Oregon? The most popular types of Amazon Customer Service Representative jobs in Oregon are:
Remote Amazon Customer Service Representative jobs near you

Call Center Remote Customer Service Representative

VIMO INC.

Bend, OR • On-site, Remote

$17 - $19/hr

Full-time

Medical, Retirement, PTO

Re-posted 19 days ago

Job description

It's truly an exciting time to be a part of VImo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to join us. We are committed to building each other up and infusing a motivating and positive work environment, despite working remotely. Our vision has always been to make finding and enrolling in health insurance simple, this is more important now than ever before. As a Remote Customer Service Representative, you'll be a part of delivering an amazing customer experience and help unveil the mystery of finding and enrolling in health insurance.
Vimo currently has the largest state-based marketplace footprint, and our consumer-friendly interface and decision support tools empower millions of consumers across the country to make better health plan decisions. Vimo builds and operates award-winning cloud-based enrollment tools that serve state-based exchanges, brokers, insurers, and consumers. In addition to eligibility determination, plan selection, and enrollment technology for state agencies, the company delivers innovative agent marketing and call center tools and services.
Full-time/Seasonal
• $17.00/hr. plus performance incentives
• $19.00/hr. Spanish Bilingual, plus performance incentives
Requirements
  • 18 years of age or older
  • Complete Background check and drug test within 3 days
  • Dedicated, private, and secure workspace
  • Personal device with functioning camera required for the Training Period
  • Committed to full attendance for paid 3-week Training period
  • Minimum Internet Speed of 100 mb/s with ethernet
  • Cable/Fiber Broadband Internet with a hard-wired ethernet connection is required
  • NOT compatible with Mobile Internet Service Providers and/or Satellite.
  • NOT compatible with Wi-Fi internet access or Wi-Fi adapter/extenders
    (For example, T-Mobile is not compatible with our internal systems)

Essential Responsibilities
  • Inbound/Outbound Calls
  • Deliver the highest level of customer service experience consistently
  • Manage customer accounts and provide technical support
  • Application Data Entry
  • Online chat inquiries as assigned
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
  • Extensive self-study, training, and testing are required; eligibility to proceed through training and certifications is dependent upon passing required exams
  • Adhere to regulated guidelines for communications via all channels

Qualifications
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven

What We Offer
  • Paid Training
  • Full-Time, Seasonal role
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

Preferred Experience (not required)
  • Previous experience in customer support or technical support role
  • Previous experience with Group and/or Individual health insurance, or the Affordable Care Act
  • Previous experience in a Call Center
  • Familiarity with CRM systems and practices
  • Spanish Bilingual, a plus

Apply