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Remote Amazon Contractor Jobs in Virginia (NOW HIRING)

Dark Wolf Solutions

Google Workspace Engineer

Herndon, VA · On-site +1

$70K - $135K/yr

Experience operating and maintaining systems on Google Cloud Platform (GCP), Amazon Web Services ... Knowledge of Google Apps Manager (GAM) This position will be a remote/hybrid role based out of ...

Apex Systems

Systems Administrator

Richmond, VA · On-site +1

$55.58 - $86.22/hr

Richmond, Virginia (Remote) Employment Type: Contract Role Overview This role is a Middleware and ... Familiarity with Amazon Web Services (AWS). Compensation & Benefits The anticipated pay range for ...

Apex Systems

Mid Level DevOps Engineer

Mclean, VA · Remote

$54 - $74/hr

Job#: 3034920 Apex Systems is looking for a fully remote Mid Level DevOps Engineer to support our ... Experience with Amazon AWS services and APIs, Microsoft Azure, or Google Cloud services Everforth ...

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Remote Amazon Contractor information

What are the key skills and qualifications needed to thrive as a Remote Amazon Contractor, and why are they important?

To thrive as a Remote Amazon Contractor, you generally need strong organizational skills, attention to detail, and experience with e-commerce or Amazon Seller Central. Familiarity with tools such as Amazon Seller Central, Excel, and possibly project management or inventory software is typically required. Excellent communication, self-motivation, and problem-solving abilities are standout soft skills for remote collaboration and task management. These competencies ensure efficient workflow, accurate product management, and effective communication with clients or teams in a remote environment.

How does communication and collaboration typically work for remote Amazon contractors working with distributed teams?

Remote Amazon contractors usually collaborate with team members and managers across different time zones using digital tools such as Slack, Amazon Chime, and email. Regular virtual meetings, clear documentation, and prompt communication are essential for staying aligned on project goals and deadlines. Contractors are encouraged to proactively seek clarification and updates, as working remotely can sometimes lead to misunderstandings or information gaps. Building strong relationships with colleagues and participating in virtual team activities also help foster a sense of connection and support.

What is a Remote Amazon Contractor?

A Remote Amazon Contractor is an individual or business hired by Amazon on a contract basis to perform specific tasks or projects, often from home or any location outside of Amazon offices. These roles can include customer service, data entry, logistics coordination, IT support, and more, depending on Amazon’s needs. Contractors are not considered Amazon employees and typically work independently, following the terms outlined in their contract. They may be responsible for managing their own schedules and taxes, and do not usually receive employee benefits. This type of work offers flexibility and the opportunity to gain experience with one of the world’s largest companies.

What is the difference between Remote Amazon Contractor vs Remote Amazon Virtual Assistant?

AspectRemote Amazon ContractorRemote Amazon Virtual Assistant
CredentialsMay require specific product knowledge or certificationsTypically requires basic administrative skills
Work EnvironmentIndependent, project-based tasksRemote, administrative support
Employer & Industry UsageAmazon sellers, agencies, or brandsAmazon sellers or agencies
Common TasksProduct listing, optimization, sourcingCustomer service, data entry, scheduling

Remote Amazon Contractors focus on specific project-based tasks like product listing and sourcing, often requiring specialized knowledge. In contrast, Remote Amazon Virtual Assistants handle administrative support, customer service, and general tasks. Both roles are remote and serve Amazon sellers or agencies, but they differ in skill requirements and daily responsibilities.

What are popular job titles related to Remote Amazon Contractor jobs in Virginia? For Remote Amazon Contractor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Remote Amazon Contractor jobs in Virginia look for? The top searched job categories for Remote Amazon Contractor jobs in Virginia are:
What cities in Virginia are hiring for Remote Amazon Contractor jobs? Cities in Virginia with the most Remote Amazon Contractor job openings:
Remote Amazon Contractor jobs near you

Operations Manager / Project Manager II

Home - ARETEC

Ashburn, VA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Operations Manager / Project Manager II

CBP Technology Service Desk (TSD)

Location: Remote

Employment Type: Fulltime

Clearance Requirement: CBP Background Investigation (Unclassified)

About Aretec

At Aretec, Inc., we are catalysts for change within the federal government landscape. We specialize in advanced analytics, cybersecurity, datadriven operations, and business optimization, helping federal agencies achieve their most critical missions. As a trusted prime contractor, Aretec delivers innovative, compliant, and highimpact solutions that make a real difference.

Position Summary

Aretec is seeking an Operations Manager / Project Manager II to provide daytoday operational leadership for the Customs and Border Protection (CBP) Technology Service Desk (TSD). This role supports a largescale, multisite service desk operating across Ashburn, VA; Orlando, FL; and San Antonio, TX and works closely with the Program Manager to ensure consistent performance, staffing coverage, and service quality across all locations. The ideal candidate is a handson operations leader with strong service desk supervisory experience and a customerfocused mindset.

What You'll Do

  • Serve as the daytoday operations manager for CBP TSD operations across all supported locations.
  • Continuously monitor call, chat, email, and ticket workflows and adjust staffing and assignments to mitigate impacts from volume spikes or staffing shortages.
  • Ensure appropriate supervisory coverage across all shifts and locations.
  • Identify and promptly report operational events, such as increased volumes or extended wait times, to the Government.
  • Produce afteraction reports for operational events, including root cause analysis, mitigation actions taken, and recommendations for improvement.
  • Ensure all work performed by contract personnel complies with established CBP TSD processes and procedures.
  • Support the preparation and delivery of daily CIO reports, daily metrics briefings, and weekly performance reports.
  • Support the Program Manager in all program management and operational oversight activities.
  • Manage onboarding and offboarding of contract staff in compliance with CBP policies and procedures.

Required Qualifications

  • Minimum 3 years of supervisory experience in an IT service desk or technical support environment.
  • Highly customerfocused, responsive, reliable, and detailoriented.
  • Strong managerial, communication, organizational, and problemsolving skills.
  • Sole U.S. citizenship required and ability to successfully pass a CBP Background Investigation (BI).

Preferred Qualifications

  • ITIL v4 Foundation certification.
  • HDI Support Center Manager (SCM) certification.
  • Experience supporting 24x7 IT service desk operations.
  • Prior CBP or DHS experience.
  • Experience with ServiceNow and Amazon Connect.
  • Experience managing a remote or hybrid workforce.

Why Join Aretec

  • Support a missioncritical federal program with nationallevel impact.
  • Work closely with senior program leadership in a collaborative environment.
  • Competitive compensation and a comprehensive benefits package, including:
  • Health, Dental, and Vision Insurance
  • 401(k) with Employer Match
  • Certification and Professional Development Support
  • Paid Time Off and Holidays

Equal Opportunity Employer

Aretec, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other protected status

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