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Remote Amazon Bilingual Customer Service Jobs in Bothell, WA

Solutions Architect - Amazon Connect

Bellevue, WA ยท Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... AWS services (Lambda, S3, DynamoDB, API Gateway) * CRM platforms (Salesforce, Zendesk, ServiceNow ...

Solutions Architect - Amazon Connect

Bellevue, WA ยท Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... AWS services (Lambda, S3, DynamoDB, API Gateway) * CRM platforms (Salesforce, Zendesk, ServiceNow ...

Remote- Customer Experience Service

Seattle, WA ยท Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Remote- Customer Experience Service

Seattle, WA ยท Remote

$18.25 - $24.75/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

Showing results 21-40

Remote Amazon Bilingual Customer Service information

See Bothell, WA salary details

$11

$19

$28

How much do remote amazon bilingual customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for remote amazon bilingual customer service in Bothell, WA is $19.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $20.96 per hour, depending on experience, location, and employer.

What is the difference between Remote Amazon Bilingual Customer Service vs Remote Amazon Customer Service?

AspectRemote Amazon Bilingual Customer ServiceRemote Amazon Customer Service
CredentialsFluent in two languages, customer service experienceEnglish proficiency, customer service experience
Work EnvironmentRemote, home-basedRemote, home-based
Employer & IndustryAmazon, e-commerceAmazon, e-commerce
Search & Comparison IntentSeeking bilingual support roles at AmazonSeeking general customer support roles at Amazon

Remote Amazon Bilingual Customer Service involves assisting customers in two languages, often requiring bilingual skills and language certifications. Remote Amazon Customer Service typically requires English proficiency and focuses on general support. Both roles are remote, serve Amazon's e-commerce platform, and share similar work environments. The key difference is the language requirement, making the bilingual role suitable for multilingual candidates seeking specialized support positions.

What cities near Bothell, WA are hiring for Remote Amazon Bilingual Customer Service jobs?

Cities near Bothell, WA with the most Remote Amazon Bilingual Customer Service job openings:

Solutions Architect - Amazon Connect

Globenet Consulting Corp

Lynnwood, WA โ€ข Remote

$70 - $100/hr

Full-time

Re-posted yesterday


Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Solutions Architect – Amazon Connect
Focus: Cloud Contact Centers | Amazon Connect Implementations
Location: Remote (US-based preferred)
Employment Type: Full-time (flexible)
About the Role
We are seeking an experienced Solutions Architect with hands-on expertise in Amazon Connect to design, implement, and scale cloud-native contact center solutions. This role is ideal for someone who has delivered Amazon Connect in real-world environments and enjoys partnering with business and technical stakeholders to take ideas from POC and pilot to production-ready implementations in fast-moving settings.
Key Responsibilities
  •  Architect and implement Amazon Connect contact center solutions end-to-end 
  •  Design and configure contact center capabilities, including: 
    •  Contact flows (IVR, routing, self-service) 
    •  Queues, routing profiles, and agent experiences 
  •  Deliver POCs, pilots, and full-scale deployments with clear documentation and operational readiness 
  •  Integrate Amazon Connect with: 
    •  AWS services (Lambda, S3, DynamoDB, API Gateway) 
    •  CRM platforms (Salesforce, Zendesk, ServiceNow, and custom CRMs) 
  •  Enable omnichannel experiences (voice, chat, tasks) 
  •  Implement analytics and insights using Amazon Connect Contact Lens
  •  Provide guidance on best practices for scalability, reliability, security, and cost optimization 
  •  Collaborate with AWS partner teams and internal stakeholders to align architecture with business goals 
Required Qualifications
  •  5+ years in solutions architecture and/or contact center technologies 
  •  Proven hands-on experience implementing Amazon Connect
  •  Strong understanding of contact center concepts (IVR, routing, call flows) 
  •  Experience integrating cloud contact centers with backend systems and APIs 
  •  Familiarity with AWS serverless services (Lambda, API Gateway) 
  •  Strong communication, stakeholder engagement, and solution presentation skills 
  •  AWS Certified Solutions Architect – Professional
Preferred Skills (Nice to Have)
  •  Experience with Amazon Connect Contact Lens
  •  Knowledge of workforce management (WFM) and quality management tools 
  •  Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) 
  •  Background in consulting, startup, or innovation environments 
Why Join Us
  •  Work on modern, cloud-native contact center solutions 
  •  High-impact role with ownership and hands-on delivery 
  •  Variety of initiatives across multiple industries 
  •  Opportunity to support AWS Partner and Solutions initiatives 
  •  Backed by a firm with 22 years of delivery credibility 
Who Should Apply
  •  Amazon Connect architects and consultants 
  •  Contact center professionals transitioning to cloud-native platforms 
  •  Solutions architects who enjoy POCs, innovation, and fast execution 
  •  Professionals seeking variety without early-stage startup risk 
Ready to make an impact? Apply now and join us on our journey!

This is a remote position.