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Remote All Source Intelligence Analyst Jobs in Kansas

MCI Careers

Quality Analyst Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position ...

Trend Micro

The Vulnerability Researcher role will leverage the intelligence coming in from a globally ... If you enjoy analyzing, finding and exploiting vulnerabilities, researching exploit techniques and ...

MCI Careers

Quality Analyst Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position ...

MCI Careers

Quality Analyst Lead

Wichita, KS · Remote

Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies ... All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position ...

Harris

Coordinate the retrieval of source data and review to ensure we have the required data for ... Test all data conversions and review newly converted data with client to ensure accuracy of the ...

Harris

Coordinate the retrieval of source data and review to ensure we have the required data for ... Test all data conversions and review newly converted data with client to ensure accuracy of the ...

Cargill

Utilities Lead (Remote)

Wichita, KS · On-site +1

$120K - $150K/yr

We sit at the heart of the supply chain, partnering with producers and customers to source, make ... Analyze resource usage trends and develop more complex operational plans to assist in the ...

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Remote All Source Intelligence Analyst information

What is a remote all source intelligence analyst?

A Remote All Source Intelligence Analyst is a professional who collects, analyzes, and synthesizes information from various intelligence sources—such as human intelligence, signals intelligence, and open-source data—to provide actionable insights for decision-makers. Working remotely, these analysts use digital tools and secure communication platforms to evaluate threats, identify trends, and produce reports without being physically present at a central office or command center. Their work supports national security, military operations, or corporate security, depending on the employer. Strong analytical skills, attention to detail, and familiarity with intelligence-gathering techniques are essential for this role.

How does a remote all source intelligence analyst typically collaborate with on-site teams and other analysts?

Remote All Source Intelligence Analysts often work closely with on-site teams and other analysts through secure digital communication platforms and collaborative software. They participate in virtual briefings, contribute to shared intelligence databases, and may be assigned to cross-functional teams focusing on specific regions or topics. Effective collaboration requires strong communication skills and the ability to adapt to different time zones or work schedules. Regular updates and feedback loops help ensure alignment and maintain the quality of intelligence products.

What are the key skills and qualifications needed to thrive as a remote all source intelligence analyst, and why are they important?

To excel as a Remote All Source Intelligence Analyst, you need a strong background in intelligence analysis, research methodologies, and critical thinking, often supported by a relevant degree and security clearance. Familiarity with intelligence databases, analytical software (such as Palantir or Analyst's Notebook), and secure communication systems is typically required. Keen attention to detail, effective written and verbal communication skills, and the ability to work independently are vital soft skills for this remote role. These abilities ensure accurate, timely intelligence assessments and effective collaboration with dispersed teams to inform decision-making.

What is the difference between Remote All Source Intelligence Analyst vs Remote SIGINT Analyst?

AspectRemote All Source Intelligence AnalystRemote SIGINT Analyst
Required CredentialsBachelor's degree in Intelligence, Security, or related field; security clearance often preferredBachelor's degree in Intelligence, Security, or related field; security clearance often required
Work EnvironmentRemote, collaborative with multiple intelligence disciplinesRemote, specialized focus on signals intelligence data analysis
Employer & Industry UsageGovernment agencies, defense contractors, intelligence firmsMilitary, government agencies, defense contractors
Common Search & ComparisonBroader intelligence analysis roles, multi-source data integrationSignals intelligence, electronic surveillance analysis

The Remote All Source Intelligence Analyst has a broader scope, integrating multiple intelligence sources, while the Remote SIGINT Analyst specializes in signals intelligence data. Both roles often require similar credentials and work in related environments, but SIGINT analysts focus more on electronic signals, whereas all source analysts combine various data types for comprehensive analysis.

What are popular job titles related to Remote All Source Intelligence Analyst jobs in Kansas?

For Remote All Source Intelligence Analyst jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote All Source Intelligence Analyst jobs in Kansas look for?

The top searched job categories for Remote All Source Intelligence Analyst jobs in Kansas are:

What cities in Kansas are hiring for Remote All Source Intelligence Analyst jobs?

Cities in Kansas with the most Remote All Source Intelligence Analyst job openings:

Remote All Source Intelligence Analyst jobs near you

Quality Analyst Lead

MCI Careers

Wichita, KS • Remote

Full-time

Re-posted 6 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are seeking a Quality Analyst Lead to join our team. The Quality Analyst Lead plays a critical role in elevating service excellence by thoroughly monitoring performance, providing targeted coaching to frontline teams, and guiding continuous improvement initiatives that strengthen overall customer experience delivery.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Provides targeted coaching and guidance to approximately 20 agents, strengthening accuracy, compliance, and overall interaction quality.
  • Identifies quality gaps, incorrect responses, and inconsistencies in case handling, and offers clear direction to prevent future issues.
  • Addresses performance concerns with Specialists and Team Leads and supports the implementation of practical improvement plans.
  • Conducts evaluations, audits, calibration sessions, and trend analyses to maintain consistent quality standards.
  • Recommends training updates, process improvements, or workflow changes based on performance trends and recurring issues.
  • Spends at least 5% of work time handling customer inquiries to stay grounded in frontline processes.
  • Partners with Training, Operations, and Workforce teams to integrate quality insights into coaching and procedural updates.
  • Maintains documentation for quality expectations, scoring guidelines, and evaluation standards to ensure clarity and consistency.
  • Prepares quality reports highlighting trends, root causes, and risks, along with actionable recommendations for leadership.
  • Facilitates calibration sessions to align evaluators, SMEs, and leaders on scoring practices and policy interpretation.
  • Supports new hires by reinforcing quality standards and providing additional coaching during initial ramp-up.
  • Refines scorecards and evaluation criteria to align with business goals, compliance needs, and customer experience priorities.
  • Monitors customer trends, procedural gaps, and pain points, escalating issues to prevent repeat defects.
  • Contributes to corrective action plans for recurring quality issues and tracks the impact of implemented solutions.
  • Provides case-based feedback using real examples to reinforce best practices and support decision-making in complex scenarios.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • 3–5+ years of QA or operations experience in a contact center.
  • Strong understanding of quality frameworks, scorecards, and audit methodologies.
  • Ability to analyze trends and present actionable insights.
  • Experience facilitating calibrations and coaching conversations.
  • High attention to detail and strong documentation skills.
  • Proficiency in analytics and reporting tools.

Nice to Have

  • Experience creating QA programs from inception.
  • Familiarity with speech analytics or automated QA platforms.
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About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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