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Remote Airlines Jobs in Reston, VA (NOW HIRING)

CSR II Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote McAllen, TX) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

CSR I Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote Lawrence KS) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

CSR II Operations (Temporary, Remote Lawrence KS)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR II Operations (Temporary, Remote Lawrence KS) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

CSR I Operations (Temporary, Remote McAllen, TX)

VA · On-site +1

$16 - $21.75/hr

General information Job Posting Title CSR I Operations (Temporary, Remote McAllen, TX) Date Thursday, August 27, 2026 City Remote Country United States Working time Full-time Description ...

About You (Qualifications) * 1-2 years in a fully remote, customer service role * Excellent verbal and written communication skills * Experience proactively identifying trends in customer issues and ...

New

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Showing results 41-60

Remote Airlines information

See Reston, VA salary details

$18

$22

$24

How much do remote airlines jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for remote airlines in Reston, VA is $22.37, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $23.75 per hour, depending on experience, location, and employer.

What is a remote airline job?

A Remote Airlines job typically refers to a position in the airline industry that can be performed remotely, such as customer support, reservation agents, or travel consultants. These roles allow employees to assist travelers, manage bookings, or handle airline operations from a home office. Remote airline jobs offer flexibility while still requiring strong communication skills, attention to detail, and knowledge of airline policies. Many airlines and travel agencies provide remote opportunities to improve efficiency and customer service.

What are the key skills and qualifications needed to thrive as a remote airline customer service representative?

To thrive as a Remote Airline Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent as a minimum qualification. Familiarity with airline reservation systems (like Sabre or Amadeus), CRM software, and ticketing tools is usually required. Outstanding patience, adaptability, and a customer-oriented mindset help in managing stressful situations and ensuring passenger satisfaction. These skills are vital for providing efficient, accurate support and building positive travel experiences for customers in a remote work environment.

What are some common challenges faced by remote airline customer service representatives, and how can they be addressed?

Remote airline customer service representatives often face challenges such as handling high call volumes, assisting passengers in different time zones, and managing complex travel disruptions without in-person support. To address these challenges, it's important to develop strong communication skills, remain adaptable to varying schedules, and become proficient with airline reservation systems and digital collaboration tools. Staying connected with team members through regular virtual meetings and utilizing internal knowledge bases can also help provide consistent, high-quality service to passengers.

What is the difference between Remote Airlines vs Remote Customer Service Agent?

AspectRemote AirlinesRemote Customer Service Agent
Primary RoleManage airline operations, flight scheduling, and crew coordinationAssist customers with bookings, inquiries, and support via phone or chat
Required CertificationsAirline-specific licenses, aviation knowledgeCustomer service certifications, communication skills
Work EnvironmentHome-based or office, airline industry settingHome-based, call centers or support platforms
Industry UsageAirlines, aviation companiesTravel agencies, airlines, customer support centers

Remote Airlines roles focus on airline operations and require aviation certifications, while Remote Customer Service Agents handle customer inquiries and support, often with customer service certifications. Both roles are remote and industry-related but serve different functions within the airline and travel sectors.

What are the most commonly searched types of Airlines jobs in Reston, VA?

The most popular types of Airlines jobs in Reston, VA are:

What are popular job titles related to Remote Airlines jobs in Reston, VA?

For Remote Airlines jobs in Reston, VA, the most frequently searched job titles are:

What cities near Reston, VA are hiring for Remote Airlines jobs?

Cities near Reston, VA with the most Remote Airlines job openings:

Infographic showing various Remote Airlines job openings in Reston, VA as of August 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 90% Physical, 4% Hybrid, and 6% Remote job distribution, with an average salary of $46,529 per year, or $22.4 per hour.

CSR II Operations (Temporary, Remote McAllen, TX)

Maximus

VA • On-site, Remote

$16 - $21.75/hr

Full-time

Re-posted 10 days ago


Maximus rating

6.8

Company rating: 6.8 out of 10

Based on 302 frontline employees who took The Breakroom Quiz

300th of 500 rated business services


Job description

General information
Job Posting Title
CSR II Operations (Temporary, Remote McAllen, TX)
Date
Thursday, August 27, 2026
City
Remote
Country
United States
Working time
Full-time
Description & Requirements
The OPM Customer Service Representative II is responsible for delivering general OPM healthcare enrollment information to callers. The Customer Service Representatives use basic office equipment and technology such as soft telephones, email, chat and web browsers to perform their duties. The processes that the Customer Service Representatives must follow are well defined and documented in training and work instructions.
The Customer Service Representative II reports directly to the Customer Service Supervisor. This is a level responsible for disseminating general OPM Healthcare enrollment information and assisting CSR I with their questions and providing the location of reference material. Enrolling callers into their healthcare plan of their choice, providing the location of healthcare plan information, referral to other agencies, enrollment guidelines and a general OPM health care background will be the focus with callers. The Customer Service Representative II when unsure how to respond to the caller will consult a Customer Service Supervisor.
This position is fully remote; however, you must reside within 75 miles from the Maximus McAllen, TX location.
*Duration of this position is approximately 6-8 weeks must be available to work from September to December*
You must be able to pick up and return your equipment at the Maximus McAllen, TX location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
You will be required to work an 8 hour shift between the hours of 7am-7pm CST. Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays during production and another day in December
Opportunities may arise for volunteer OT
**Please note equipment will be provided
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are predominantly routine, but may require deviation from standard screens, scripts, and procedures.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
• Provide knowledgeable responses to telephone, email and chat inquiries in a courteous and professional; utilizing training and work instruction documents
• Accept and assist all customers transferred from Customer Service Representative I
• Provide the location of reference material when responding to a Customer Service Representative I question
• Continually look for and suggest process improvements, which will benefit OPM and our customers (internal and external)
• Make process improvement suggestions to the Customer Service Supervisor
• The OPM Customer Service Representative III training session will also consist of more detailed training and focus on the below topics:
- Call Handling (accepting transfers from Customer Service Representative I)
- Escalations to the Customer Service Supervisor
- Submitting improvement suggestions to the Customer Service Supervisor
- Follow established and documented policies and standard operating procedures, such as, filling out timesheets and adhering to privacy rules
- May be required to work scheduled holidays. Overtime may be required
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- May have additional training or education in area of specialization.
- Minimum 60 days experience as an OPM Customer Service Representative I required. Six (6) months experience preferred
- Must be able to type a minimum of 20 WPM
- Ability to effectively work within established contractual turnaround times required
- Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks
- Proven ability to work as a member of a team
- Experience answering OPM calls is required
- Regular and predictable attendance is required
- Must be able to pass a government background check
- Must be a U.S. Citizen
Remote Position Requirements:
- Internet speed of 25mbps or higher required / 50 Mpbs for shared internet
connectivity (you can test this by going to www.speedtest.net).
- Minimum 5mpbs upload speed.
- Connectivity to the internet via Category 5 or 6 ethernet patch cable to the
home internet router.
- Private work area and adequate power source
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com.
Minimum Salary
$
19.00
Maximum Salary
$
19.00

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