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Remote Airbnb Customer Service Jobs in Raleigh, NC

Nexora Talent

Remote- Customer Experience Service

Raleigh, NC · Remote

$15.50 - $21.25/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Raleigh, NC · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

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All JobsAirbnb Customer Service JobsRemote Airbnb Customer Service JobsRemote Airbnb Customer Service Jobs in Raleigh, NC

Remote Airbnb Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do remote airbnb customer service jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for remote airbnb customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What is the difference between Remote Airbnb Customer Service vs Remote Vacation Rental Customer Support?

AspectRemote Airbnb Customer ServiceRemote Vacation Rental Customer Support
CredentialsBasic customer service skills, sometimes hospitality or tourism knowledgeSimilar credentials, often with additional familiarity with vacation rental platforms
Work EnvironmentRemote, home-based, flexible hoursRemote, home-based, flexible hours
Employer & IndustryAirbnb, hospitality, travel industryVacation rental platforms, hospitality, travel industry
Search & Comparison IntentHigh overlap in job duties and industry contextSimilar roles with slight platform or platform-specific differences

Remote Airbnb Customer Service and Remote Vacation Rental Customer Support roles are very similar, both involving assisting travelers with bookings, inquiries, and issues in a remote setting within the hospitality industry. The main difference lies in the specific platform or company they support, but the required skills, credentials, and work environment are largely the same.

Can I work remotely for Airbnb?

Remote Airbnb customer service roles are available and typically involve handling guest and host inquiries via phone, email, or chat. These positions often require good communication skills, familiarity with online tools, and the ability to work independently from a home environment. Availability of remote work may depend on the specific role and location requirements.

Is remote Airbnb customer support a remote job?

Yes, remote Airbnb customer support positions are typically remote jobs that allow employees to work from home or other locations outside of a physical office. These roles often require communication skills, familiarity with customer service tools, and the ability to manage inquiries via phone, email, or chat platforms.

What are popular job titles related to Remote Airbnb Customer Service jobs in Raleigh, NC?

For Remote Airbnb Customer Service jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Remote Airbnb Customer Service jobs in Raleigh, NC look for?

The top searched job categories for Remote Airbnb Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Remote Airbnb Customer Service jobs?

Cities near Raleigh, NC with the most Remote Airbnb Customer Service job openings:

Remote Airbnb Customer Service jobs near you
Infographic showing various Remote Airbnb Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 76% Full Time, 19% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Remote Travel Customer Service Representative

Rudyb Travel

Raleigh, NC • Remote

$15.50 - $21.25/hr

Full-time

Re-posted 7 days ago

Job description

About the job

About The Role

Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.

This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.

Key Responsibilities

  • Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
  • Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
  • Provide accurate and timely information regarding destinations, travel requirements, and agency policies
  • Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
  • Proactively follow up with clients before and after travel to ensure a positive experience
  • Address client concerns with empathy, professionalism, and solution-oriented thinking
  • Maintain accurate documentation and update booking systems as required

Qualifications & Skills

  • Excellent verbal and written communication skills
  • Customer service experience (travel, hospitality, or service-related experience preferred)
  • Strong organizational skills and attention to detail
  • Comfortable using technology and learning new systems and booking platforms
  • Reliable, proactive, and able to manage multiple client requests efficiently
  • Genuine interest in travel and helping clients plan memorable experiences

What We Offer

  • 100% remote work environment
  • Flexible scheduling options
  • Opportunities for professional growth within the company
  • Access to travel perks and industry-related discounts
  • Supportive team culture with ongoing training and development

Apply Today

Interested candidates are encouraged to apply today and join our remote travel support team.

Equal Opportunity Employer

Rudyb Travel is an equal opportunity employer committed to diversity and inclusion.

Apply