Remote Ai Operations Jobs in Washington (NOW HIRING)

About Niyam IT, Inc. (Niyam)

Niyam IT was founded in 2007 by a group of consultants who shared a unique vision: a technology company steeped in orderly process yet driven by passion and innovation. Over the following decade, we fine-tuned our craft and built an impressive track record of successful outcomes, securing our reputation as the go-to provider of smart, innovative solutions.

Niyam IT is CMMC Level 2, CMMI DEV Level 3 accredited and ISO certified (ISO 9001:2015, ISO/IEC 20000-1, ISO/IEC 27001) company.

Today, Niyam is at the forefront of the industry, leading the way in crafting mission-critical technologies for Emergency Preparedness & Response, Natural Resource Management, Law Enforcement & Justice, Health IT, and Global Citizen Services.

What We Offer:

• Flexible Work Hours: Life doesn't always fit into a 9-to-5 schedule. We offer flexibility to help you manage your work-life balance effectively.
• Remote Work: Niyam IT understands the value of flexibility. We offer remote work.
• Career Growth: Niyam IT is not just a job; it's a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities for training and advancement within the company.
• Great People: Our people are the blueprint of who Niyam IT is to the industry and community.
• Great Environment: Niyam IT fosters a great environment where innovation, collaboration, and personal growth thrive.
• Diversity & Inclusion: We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam IT.

Join us in creating a workplace where innovation, diversity, and well-being thrive. Your journey at Niyam IT awaits. Apply today!

Niyam is seekinga motivated Director of Proposal Operations and AI Enablementto join our team to lead and scale our proposal function. Reporting directly to the Chief Operating Officer, this is a people-leadership role responsible for managing the proposal team, leading our most critical pursuits, and modernizing our proposal development function through AI tooling.

The right candidate brings deep Shipley and APMP grounded proposal expertise alongside hands-on experience with AI-powered proposal platforms. Beyond executing proposals, this person will lead, mentor, and develop the proposal team and serve as a process innovator, elevating the skills of proposal writers, coordinators, and graphic support staff and building workflows that allow Niyam to pursue more opportunities with greater speed and precision. As the function scales, the Director will continue to grow and shape a high-performing proposal organization.

Roles and Responsibilities:

Proposal Leadership and Execution

• Own end-to-end proposal management on priority pursuits, from RFP receipt and kickoff through submission, including compliance matrices, outlines, writing assignments, schedule management, and production.
• Write and edit technical volumes, management volumes, and proposal response content for IT services contracts, ensuring clarity, measurability, and tight alignment to PWS/SOO/SOW requirements.
• Develop compelling executive summaries, discriminators, and win themes in close coordination with capture managers and leadership.
• Lead and facilitate all color reviews (Pink, Red, Gold) in alignment with Shipley methodology, delivering actionable feedback that measurably improves proposal quality.
• Manage proposal schedules and contributor accountability with urgency and precision across multiple simultaneous pursuits.

AI Enablement and Process Innovation

• Lead integration of AI proposal tools into Niyam's Shipley-based process. Must have experience with one of the following tools: GovDash, Procurement Sciences Awarded AI, Turing Proposal Pilot, or other emerging platforms.
• Develop AI-assisted workflow playbooks that accelerate first drafts, compliance checks, and reuse of past performance and boilerplate content, while preserving the discipline and quality standards of the Shipley methodology.
• Evaluate, pilot, and recommend new AI tools on an ongoing basis to maintain Niyam's competitive edge in proposal development technology.
• Track and report AI-driven efficiency metrics (cycle time, cost per proposal, compliance error rate) to inform investment decisions and demonstrate ROI to leadership.

Team Mentorship and Knowledge Development

• Directly supervise and develop the proposal team - coordinators, writers, and graphic support staff - providing mentorship, coaching, and day-to-day guidance, and owning hiring, performance management, and team growth.
• Train team members on effective AI tool use, Shipley best practices, and proposal writing craft to raise the overall quality and throughput of the proposal function.
• Build and maintain a library of reusable content, including past performance narratives, resume templates, standard graphics, and boilerplate sections, making the full team more efficient.
• Establish and document proposal process standards, templates, and quality checklists that scale as the team grows.

Specialized Vehicle and Mechanism Experience

• Lead proposal responses for Other Transaction Authority (OTA) agreements, including streamlined acquisition formats and consortia-based submissions.
• Develop proposals for Commercial Solutions Openings (CSO) and Tradewinds Solutions Marketplace (TSM) solicitations, including video pitch preparation and TSM platform submissions.
• Apply structured, deliverable-focused proposal frameworks across service-based IT contracts, ensuring performance standards and scope are unambiguous and evaluator-friendly.

Capture and Pipeline Support

• Partner with capture managers and the COO on win strategy development, competitive positioning, and pricing strategy alignment for priority opportunities.
• Contribute meaningfully to bid/no-bid decisions by assessing solicitation risk, incumbent landscape, and organizational fit.
• Support gate reviews and pipeline reporting with proposal-related data, lessons learned, and process improvement recommendations.

Qualifications and Education Requirements:

• 10+ years of Federal proposal management experience, including direct people-management or team-leadership experience, with a demonstrated track record of winning prime contracts across IT services.
• Proven expertise writing and managing Technical Approach volumes, Management volumes, and all required response content for IT professional services contracts.
• Direct hands-on experience with OTA, CSO, and Tradewinds (TSM) proposal formats and non-traditional acquisition mechanisms.
• Demonstrated proficiency with AI proposal tools; experience with one or more of the following is required: GovDash, Procurement Sciences Awarded AI, Turing Proposal Pilot, or a comparable AI-assisted proposal platform.
• Deep working knowledge of Shipley-based proposal methodology, including color review facilitation, compliance matrix development, and win theme architecture.
• Experience supporting or leading proposals for Department of War (DoW) or civilian Federal agency clients.
• Proven experience building, leading, and scaling a proposal team, including hiring, performance management, and process standardization.
  

Skills and Competencies

• Exceptional proposal writing and editing skills, with the ability to translate complex technical content into evaluator-focused narratives that score.
• Strong project management discipline: proven ability to manage multiple concurrent proposals under hard deadlines without sacrificing quality.
• Collaborative and proactive communication style; skilled at coordinating contributors across technical, contracts, pricing, and executive functions.
• Analytical mindset with comfort in RFP decomposition, compliance matrix management, and color review adjudication.
• Proficiency with Microsoft Office 365 (Word, Excel, PowerPoint, Teams) and standard proposal collaboration environments.

Preferred Education and Experience

• Experience with Department of Homeland Security (DHS) and Department of War (DoW) solicitations.
• Experience with DOJ-component solicitations (FBI, DEA, ATF, EOUSA) is a plus.
• Familiarity with FEMA programs such as Risk MAP, NFIP, HAZUS, or EMIS is a meaningful advantage.
• APMP Foundation or Practitioner certification is required.
• Active Secret or Top Secret security clearance is preferred.
• Experience with GIS/geospatial, cloud modernization, data analytics, or DevSecOps proposal content aligned to Niyam's core capability areas.
• Familiarity with Salesforce or similar CRM/pipeline management platforms used to track opportunity data.
  

What Niyam Offers

Flexible Hybrid Work

Work from our Fairfax, VA office and remotely on a schedule that fits the mission.

Career Growth

Fully paid training, certifications, and a defined path to leadership.

Mission-Driven Work

Support programs that protect lives, respond to disasters, and serve the public.

Innovation Culture

We are committed to staying at the leading edge of GovCon technology.

Join Niyam and help us win the work that matters.

Application Deadline:This position will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Niyam IT, Inc. is an Equal Opportunity ("EEO") Employer. All qualified applicants will receive consideration without regard to race, color, creed, religion, sex, sexual orientation, gender identity, pregnancy, marital status, partnership status, age, citizenship status, veteran or military status, medical condition, genetic information, national origin, disability, unemployment status or any other characteristic prohibited by federal, state and/or local laws.If you require a reasonable accommodation due to a disability to complete your application, or if you face challenges using our online application system and need an alternative way to apply, please reach out to us at +1 703.429.2450 or email hr@niyamit.com.