Remote Ai Operations Jobs in Illinois (NOW HIRING)

MACC, a division of Harris; is seeking an AI Champion who will be at the forefront of our innovation.

Are you passionate about using artificial intelligence to solve real-world business problems? In this role, you will identify key business challenges and design groundbreaking AI-driven solutions that align with our strategic goals. You will collaborate with leaders, customers, and developers to shape the future of our AI capabilities.

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 10%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean.

Salary:$70,000 - $100,000

AI & Innovation Mindset

We are committed to leveraging emerging technologies to improve how we work, serve our customers, and drive business outcomes. The successful candidate will demonstrate curiosity and a willingness to actively adopt and leverage AI tools to improve workflows, solve problems, and increase efficiency. Candidates should be comfortable using AI enabled technologies, including copilots, chat based AI assistants, and automation tools, as part of their everyday work while maintaining appropriate judgment, security, and compliance standards.

What your impact will be:

• Strategize & Innovate: Engage with industry leaders and internal teams to understand business needs and translate them into clear, actionable AI projects.

• Design & Architect: Create the high-level blueprint for our AI solutions. You will select the right machine learning models, frameworks (like TensorFlow or PyTorch), and infrastructure to get the job done.

• Lead & Collaborate: Guide cross-functional teams of data scientists and engineers to build and deploy proof-of-concepts, ensuring our solutions are effective and technically sound.

• Ensure Quality & Integrity: Identify and mitigate potential risks in our AI systems, such as data bias and model drift, and establish robust monitoring to track performance.

• Be a Thought Leader: Stay ahead of emerging AI trends and articulate a clear vision for how we can leverage them to maintain our competitive edge.

What we are looking for:

• Deep Technical Expertise: A strong foundation in machine learning, deep learning, data engineering, and AI agent frameworks.

• Proven Architectural Skills: Demonstrated experience designing and deploying complex, multi-model AI applications.

• Exceptional Collaboration: Excellent communication skills with a history of working effectively with diverse technical and non-technical teams.

• Creative Problem-Solving: Strong analytical skills and a creative approach to tackling complex challenges.

• Business Acumen: A solid understanding of business operations and a clear vision for how AI can create tangible value.

What we can offer:

• 3 weeks' vacation and 5 personal days

• Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment

• Employee stock ownership and RRSP/401k matching programs

• Lifestyle rewards

• Remote work and more!

About MACC:

Telecommunication companies of all sizes across the United States use MACC's billing system. Our products empower clients to reach new levels of efficiency through integration and process automation. MACC's products are supported by professional and dedicated customer care teams to ensure the outstanding service our clients deserve. Plus, we offer the stability of being a growing company with more than 45 years of experience.

About Harris:

Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

#LI-remote