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Remote Aetna Customer Service Representative Jobs in Rochester, MN

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Remote Aetna Customer Service Representative information

See Rochester, MN salary details

$10

$19

$27

How much do remote aetna customer service representative jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for remote aetna customer service representative in Rochester, MN is $19.11, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What is a Remote Aetna Customer Service Representative?

Remote Aetna Customer Service Representatives are professionals who work from home to assist Aetna health insurance members with their questions and concerns. They handle tasks such as answering inquiries about benefits, resolving billing issues, processing claims, and providing information about coverage. These representatives use phone, email, and chat to communicate with customers, offering support and guidance on a variety of health insurance topics. Working remotely allows them to provide these services without being physically present in an office.

What are the key skills and qualifications needed to thrive as a Remote Aetna Customer Service Representative, and why are they important?

To thrive as a Remote Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and Aetna’s healthcare products is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure efficient resolution of customer inquiries, high satisfaction, and compliance with healthcare regulations.

How does a Remote Aetna Customer Service Representative typically collaborate with team members and supervisors while working from home?

As a Remote Aetna Customer Service Representative, you will frequently interact with your team and supervisors through digital channels such as chat platforms, video meetings, and regular email updates. Scheduled team huddles, ongoing training sessions, and one-on-one coaching calls are common to ensure alignment and support. This virtual environment fosters communication, provides timely feedback, and helps representatives stay connected to company goals and resources. You’ll also have access to knowledge bases and escalation channels to collaborate on complex customer inquiries.

What is the difference between Remote Aetna Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Aetna Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; health insurance knowledge preferredHigh school diploma or equivalent; healthcare industry familiarity
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Employer & Industry UsageAetna, health insuranceUnitedHealth Group, health insurance and healthcare services
Common Search & ComparisonYesYes

The main difference between a Remote Aetna Customer Service Representative and a Remote UnitedHealth Group Customer Service Representative lies in the employer and specific healthcare focus. Both roles require similar credentials and work environments, primarily involving remote customer support in the health insurance industry. Candidates should review each company's specific training and benefits to determine the best fit.

What are the most commonly searched types of Aetna Customer Service Representative jobs in Rochester, MN? The most popular types of Aetna Customer Service Representative jobs in Rochester, MN are:
What are popular job titles related to Remote Aetna Customer Service Representative jobs in Rochester, MN? For Remote Aetna Customer Service Representative jobs in Rochester, MN, the most frequently searched job titles are:
What job categories do people searching Remote Aetna Customer Service Representative jobs in Rochester, MN look for? The top searched job categories for Remote Aetna Customer Service Representative jobs in Rochester, MN are:
What cities near Rochester, MN are hiring for Remote Aetna Customer Service Representative jobs? Cities near Rochester, MN with the most Remote Aetna Customer Service Representative job openings:
Infographic showing various Remote Aetna Customer Service Representative job openings in Rochester, MN as of June 2026, with employment types broken down into 2% As Needed, 41% Full Time, 50% Part Time, 2% Temporary, and 5% Contract. Highlights an 42% Physical, 2% Hybrid, and 56% Remote job distribution, with an average salary of $39,742 per year, or $19.1 per hour.

Outside Sales Representative - Remote Insurance

Platinum Supplemental Insurance, Inc.

Byron, MN • Remote

$75K/yr

Full-time

Re-posted 3 days ago


Job description

Job Description

Ready to jump-start your career and take charge of your earning potential? At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-paced environment. Whether you’re a recent grad or simply seeking a fresh challenge, this is your chance to earn like a highly educated professional—our proven products and systems are your roadmap to becoming a top earner in sales. If you’re prepared to unlock your full potential, let us show you how to build a lucrative and rewarding future.

Why Join Platinum?

Four-Day Workweek

Travel Monday–Thursday to meet with farmers and small business owners, then enjoy your weekends off. Say goodbye to the daily grind and hello to a work-life balance that lets you recharge and spend time on what matters most.

Uncapped Earning Potential

This is a commission-based role, and many of our new reps earn $75,000 or more in their first year, with top performers exceeding $100,000. The sky truly is the limit when it comes to your income.

Ongoing Support & Resources

Focus on building relationships and closing deals while Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses, annual renewal income, and luxury travel incentives for high achievers.

Cutting-Edge AI Training

Get an edge on the competition with our new AI-driven training platform. You’ll receive personalized feedback, interactive coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever before.

Your Day-to-Day

1. Travel to Your Territory: Meet potential customers (farmers, small business owners, and families) face-to-face to build trust and educate them about Platinum’s supplemental insurance solutions.

2. Leverage Our 10-Step Sales Process: Follow a time-tested system that helps you identify prospects, deliver compelling presentations, and close more sales—backed by our powerful AI training.

3. Stay Motivated & Collaborate: Work within a supportive, team-based culture that celebrates wins, shares best practices, and drives everyone to reach new heights.

What You’ll Enjoy

  • High Earning Potential, No Caps: Earn based on your performance and ambition, without hitting a salary ceiling.
  • Residual Income: Benefit from ongoing earnings long after closing a sale, creating a steady income stream.
  • Advancement Opportunities: Rise quickly through the ranks and take on leadership roles as you prove your abilities.
  • Quarterly Vacations: Earn the chance to recharge on exciting getaways with fellow top performers.
  • Company Trips & Events: Enjoy travel and experiences on us—bring a significant other along, all expenses paid.
  • Weekends Off: A Monday–Thursday work schedule means you get every weekend free for family time or relaxation.

Who Thrives Here

  • Go-Getters: You bring the hunger, discipline, and drive needed to excel in a commission-based environment.
  • Clear Communicators: You can connect with people from various backgrounds, build trust, and explain concepts in a simple, relatable way.
  • Continuous Learners: You’re excited to leverage AI-based training and mentorship to refine your skills and grow quickly.
  • Flexible Travelers: You’re comfortable with overnight travel Monday–Thursday and are 18+ years old.

Ready to Take the Leap?

If the idea of earning what you’re worth, mastering an innovative sales system, and enjoying a 4-day workweek excites you, we’d love to hear from you! Apply today and discover how Platinum can help you unlock a thriving career in sales.

About Platinum

Platinum Supplemental Insurance specializes in helping individuals, families, and businesses secure their financial futures through supplemental coverage. By bridging the gaps left by traditional health plans, Platinum’s products offer peace of mind when unexpected health issues arise. With a people-first mentality, robust training programs, and a commitment to growth, Platinum provides the ideal environment for sales professionals to excel—no matter where they’re starting from.

Join the Platinum team and see for yourself why so many have launched fulfilling, lucrative sales careers with us.

 
 
 

Platinum Supplemental Insurance logo

About Platinum Supplemental Insurance

Sourced by ZipRecruiter

Platinum Supplemental Insurance is a distinguished company in the insurance industry based in Dubuque, IA, US. Their official website can be found at pltnm.com. Founded on the pillars of resilience, excellence, and integrity, it has carved a niche for itself by offering an array of premium supplement insurance products. Their arsenal of products primarily caters to protecting the livelihoods of those living in heartland America, focusing on rural families.

Industry

Insurance services

Company size

51 - 200 Employees

Headquarters location

Dubuque, IA, US

Year founded

1995

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