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Remote Aetna Customer Service Representative Jobs in Riverside, CA

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Remote Aetna Customer Service Representative information

See Riverside, CA salary details

$10

$19

$28

How much do remote aetna customer service representative jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for remote aetna customer service representative in Riverside, CA is $19.61, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.83 per hour, depending on experience, location, and employer.

What is a Remote Aetna Customer Service Representative?

Remote Aetna Customer Service Representatives are professionals who work from home to assist Aetna health insurance members with their questions and concerns. They handle tasks such as answering inquiries about benefits, resolving billing issues, processing claims, and providing information about coverage. These representatives use phone, email, and chat to communicate with customers, offering support and guidance on a variety of health insurance topics. Working remotely allows them to provide these services without being physically present in an office.

How does a Remote Aetna Customer Service Representative typically collaborate with team members and supervisors while working from home?

As a Remote Aetna Customer Service Representative, you will frequently interact with your team and supervisors through digital channels such as chat platforms, video meetings, and regular email updates. Scheduled team huddles, ongoing training sessions, and one-on-one coaching calls are common to ensure alignment and support. This virtual environment fosters communication, provides timely feedback, and helps representatives stay connected to company goals and resources. You’ll also have access to knowledge bases and escalation channels to collaborate on complex customer inquiries.

What are the key skills and qualifications needed to thrive as a Remote Aetna Customer Service Representative, and why are they important?

To thrive as a Remote Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and Aetna’s healthcare products is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure efficient resolution of customer inquiries, high satisfaction, and compliance with healthcare regulations.

What is the difference between Remote Aetna Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Aetna Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; health insurance knowledge preferredHigh school diploma or equivalent; healthcare industry familiarity
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Employer & Industry UsageAetna, health insuranceUnitedHealth Group, health insurance and healthcare services
Common Search & ComparisonYesYes

The main difference between a Remote Aetna Customer Service Representative and a Remote UnitedHealth Group Customer Service Representative lies in the employer and specific healthcare focus. Both roles require similar credentials and work environments, primarily involving remote customer support in the health insurance industry. Candidates should review each company's specific training and benefits to determine the best fit.

What are the most commonly searched types of Aetna Customer Service Representative jobs in Riverside, CA?

The most popular types of Aetna Customer Service Representative jobs in Riverside, CA are:

What are popular job titles related to Remote Aetna Customer Service Representative jobs in Riverside, CA?

For Remote Aetna Customer Service Representative jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Remote Aetna Customer Service Representative jobs in Riverside, CA look for?

The top searched job categories for Remote Aetna Customer Service Representative jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Remote Aetna Customer Service Representative jobs?

Cities near Riverside, CA with the most Remote Aetna Customer Service Representative job openings:

Remote Aetna Customer Service Representative jobs near you
Infographic showing various Remote Aetna Customer Service Representative job openings in Riverside, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,789 per year, or $19.6 per hour.

Customer Service Representative (Remote)

Traveling with Tasha

Irvine, CA • Remote

$17.25 - $23.25/hr

Full-time

Re-posted 17 days ago

Job description

Overview

We are seeking a Customer Service Representative to assist clients with travel planning, reservations, and overall support throughout the booking process. This role involves helping clients explore vacation options, answering questions, and coordinating travel arrangements based on their needs and preferences.

This is a flexible remote position ideal for individuals who enjoy working with people, staying organized, and managing details in a fast-paced environment. You will communicate with clients by phone, email, and online platforms while helping ensure a smooth and positive customer experience.

Responsibilities include responding to inquiries, researching travel options, coordinating reservations, maintaining accurate records, and providing ongoing support before and after booking.

Candidates should have strong communication skills, attention to detail, and the ability to work independently. Comfort with online tools, basic computer skills, and strong time management are important for success in this role.

Training and support resources are provided to help you learn systems, tools, and industry processes.

Apply