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Remote Aetna Customer Service Representative Jobs in Bothell, WA

Customer Support Representative

Seattle, WA · Remote

$16.50 - $22.25/hr

... services, we are focused on bringing innovative tools and functionality that will allow our ... Job Overview: We're looking for a Customer Support Representative to join our fully-remote team.

Remote Customer Service Specialist

Seattle, WA · On-site +1

$19.25 - $25.50/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

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Remote Customer Sales Representative - No Experience Needed Remote | Full-Time | U.S. and Canada ... Applying feedback to improve communication and client-service skills What You'll Receive The ...

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Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... in customer service, hospitality, retail, education, administration, recruiting, call centers ...

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Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... in customer service, hospitality, retail, education, administration, recruiting, call centers ...

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Entry Level Customer Sales Representative (100% Remote) 100% Remote | United States & Canada ... in customer service, hospitality, retail, education, administration, recruiting, call centers ...

Showing results 21-40

Remote Aetna Customer Service Representative information

See Bothell, WA salary details

$11

$21

$30

How much do remote aetna customer service representative jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for remote aetna customer service representative in Bothell, WA is $21.01, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.37 per hour, depending on experience, location, and employer.

What is a Remote Aetna Customer Service Representative?

Remote Aetna Customer Service Representatives are professionals who work from home to assist Aetna health insurance members with their questions and concerns. They handle tasks such as answering inquiries about benefits, resolving billing issues, processing claims, and providing information about coverage. These representatives use phone, email, and chat to communicate with customers, offering support and guidance on a variety of health insurance topics. Working remotely allows them to provide these services without being physically present in an office.

How does a Remote Aetna Customer Service Representative typically collaborate with team members and supervisors while working from home?

As a Remote Aetna Customer Service Representative, you will frequently interact with your team and supervisors through digital channels such as chat platforms, video meetings, and regular email updates. Scheduled team huddles, ongoing training sessions, and one-on-one coaching calls are common to ensure alignment and support. This virtual environment fosters communication, provides timely feedback, and helps representatives stay connected to company goals and resources. You’ll also have access to knowledge bases and escalation channels to collaborate on complex customer inquiries.

What are the key skills and qualifications needed to thrive as a Remote Aetna Customer Service Representative, and why are they important?

To thrive as a Remote Aetna Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and Aetna’s healthcare products is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These competencies ensure efficient resolution of customer inquiries, high satisfaction, and compliance with healthcare regulations.

What is the difference between Remote Aetna Customer Service Representative vs Remote UnitedHealth Group Customer Service Representative?

AspectRemote Aetna Customer Service RepresentativeRemote UnitedHealth Group Customer Service Representative
Required CredentialsHigh school diploma or equivalent; health insurance knowledge preferredHigh school diploma or equivalent; healthcare industry familiarity
Work EnvironmentRemote, home-based call centerRemote, home-based call center
Employer & Industry UsageAetna, health insuranceUnitedHealth Group, health insurance and healthcare services
Common Search & ComparisonYesYes

The main difference between a Remote Aetna Customer Service Representative and a Remote UnitedHealth Group Customer Service Representative lies in the employer and specific healthcare focus. Both roles require similar credentials and work environments, primarily involving remote customer support in the health insurance industry. Candidates should review each company's specific training and benefits to determine the best fit.

What are popular job titles related to Remote Aetna Customer Service Representative jobs in Bothell, WA?

For Remote Aetna Customer Service Representative jobs in Bothell, WA, the most frequently searched job titles are:

What job categories do people searching Remote Aetna Customer Service Representative jobs in Bothell, WA look for?

The top searched job categories for Remote Aetna Customer Service Representative jobs in Bothell, WA are:

What cities near Bothell, WA are hiring for Remote Aetna Customer Service Representative jobs?

Cities near Bothell, WA with the most Remote Aetna Customer Service Representative job openings:

Infographic showing various Remote Aetna Customer Service Representative job openings in Bothell, WA as of July 2026, with employment types broken down into 22% Locum Tenens, 20% Internship, 41% Full Time, 12% Part Time, 1% Contract, and 4% Summer. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $43,707 per year, or $21 per hour.

Customer Service Sales Representative

Zuzick & Associates

Bellevue, WA • Remote

Full-time

Re-posted 14 days ago


Job description

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home! We service union and association members by matching clients to the products and services they receive as part of their benefits packages. Our international company has over 65 years of service and works privately with over 30,000 unions, credit unions and associations in the United States alone. Our company culture is structured off of teamwork, ownership, and involvement to support a healthy and positive workforce. We are looking for the best candidates with a great attitude, who are passionate about their careers and income.

Daily responsibilities include:

  • Inbound and outbound calling to schedule new appointments
  • Client policy reviews and new enrollments
  • Servicing requested benefits for clients
  • Organizing and managing daily workflow and processes

Required Skills:

  • Excellent communication and customer service skills
  • Strong organization and attention to details
  • Customer oriented/people person
  • Ability to work independently with the support of management

Benefits Include:

  • Full training provided
  • 100% Virtual Work from Home
  • Career growth and advancement opportunities
  • Weekly pay, compounding bonuses, and residual income
  • Union benefits with the OPEIU, Local 277
  • First year agent average 65k
  • First year manager average 90-120k