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Remote Advocate Jobs in Spring Hill, FL (NOW HIRING)

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Remote Advocate information

See Spring Hill, FL salary details

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How much do remote advocate jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote advocate in Spring Hill, FL is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $14.47 and $21.83 per hour, depending on experience, location, and employer.

What is a remote advocate?

A Remote Advocate is a professional who provides support, guidance, or representation for clients or customers from a remote location, typically working via phone, email, or online chat. Their role may involve assisting clients with services, resolving issues, advocating for client needs, or helping navigate systems such as healthcare, legal, or customer support. Remote Advocates often work for organizations that serve a widespread client base, allowing them to offer assistance without requiring in-person meetings. This role requires strong communication skills, empathy, and the ability to work independently with technology. Remote Advocates are commonly found in industries like healthcare, social services, legal aid, and customer service.

How does a remote advocate effectively build trust and rapport with clients without in-person interactions?

Remote Advocates often rely on digital communication methods such as video calls, phone calls, and emails to connect with clients. Building trust in a remote setting requires active listening, prompt follow-ups, clear communication, and a strong sense of empathy. Many organizations provide virtual training to help advocates develop these digital relationship-building skills. Additionally, Remote Advocates often use secure communication platforms to ensure client confidentiality, which helps foster a safe and supportive environment.

What are the key skills and qualifications needed to thrive as a remote advocate, and why are they important?

To thrive as a Remote Advocate, you generally need strong communication skills, a background in customer service or advocacy, and at least a high school diploma or equivalent. Familiarity with CRM software, virtual communication tools, and ticketing systems is often required. Excellent problem-solving, empathy, and self-motivation are crucial soft skills for building trust and effectively supporting clients remotely. These abilities are vital to ensure responsive, personalized assistance and maintain positive client relationships from a remote environment.

What is the difference between Remote Advocate vs Customer Support Specialist?

AspectRemote AdvocateCustomer Support Specialist
Required CredentialsCommunication skills, empathy, sometimes certifications in customer serviceCommunication skills, customer service experience, sometimes certifications in support tools
Work EnvironmentRemote, often flexible hours, home-basedRemote or on-site, depending on company, may include shift work
Employer & Industry UsageUsed in advocacy, nonprofit, healthcare, and customer-centric companiesCommon across retail, tech, telecom, and service industries

Remote Advocates focus on representing organizations' interests, providing support, and promoting brand loyalty, often requiring strong communication and empathy. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles are customer-facing and often remote, Remote Advocates emphasize advocacy and relationship-building, whereas Customer Support Specialists focus on technical support and problem-solving.

What is the easiest remote advocate job to get hired for?

Remote advocate roles that require minimal experience often include customer support, social media moderation, or brand ambassador positions. These jobs typically value communication skills and may offer on-the-job training, making them accessible for beginners seeking remote work.

What cities near Spring Hill, FL are hiring for Remote Advocate jobs?

Cities near Spring Hill, FL with the most Remote Advocate job openings:

Infographic showing various Remote Advocate job openings in Spring Hill, FL as of August 2026, with employment types broken down into 2% As Needed, 71% Full Time, 16% Part Time, and 11% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $38,227 per year, or $18.4 per hour.

Behavioral Health Care Advocate - UM - Remote

UnitedHealth Group

Tampa, FL • Remote

$60K - $107K/yr

Full-time

Retirement

Re-posted yesterday


UnitedHealth Group rating

7.6

Company rating: 7.6 out of 10

Based on 146 frontline employees who took The Breakroom Quiz

190th of 893 rated healthcare providers


Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The Optum family of businesses, is seeking a Behavioral Health Care Advocate to join our team. As a member of the Optum Behavioral Care team, you'll be an integral part of our vision to make healthcare better for everyone. 

At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined. 

The Strategic Outpatient Engagement & Management (STEM) Care Advocate will complete telephonic clinical reviews directly with Providers to ensure members are getting the most effective and efficient care promoting best practices in the Outpatient psychotherapy and community-based treatment setting. 

 

***This position is inbound-queue based, and is fully remote, with a Monday-Friday, 10:30am - 7:00pm CST schedule***

You'll enjoy the flexibility to work remotely* from anywhere within the U.S. as you take on some tough challenges.

 

Primary Responsibilities:

  • Focus on outpatient commercial, Medicaid and Medicare behavioral health services  
  • Conducting outpatient reviews to determine appropriate care
  • Assessing if member care meets coverage guidelines
  • Shaping member treatment in partnership with providers to ensure best practices
  • Administering benefits and reviewing treatment plans

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Active, unrestricted, Independent Level Clinician in Psychology, Social Work, Counseling or Marriage or Family Counseling with 2 years of experience in behavioral health
  • Active, unrestricted independent licensure in state of residence
  • 2 years of experience in a behavioral health setting
  • Outpatient psychotherapy and community-based treatment experience  
  • Proven MS Office proficiency (Word, Excel, Outlook, Internet)
  • Distraction-free space in home to use as a home office
  • Access to high-speed internet (DSL or Cable)

 

Preferred Qualifications:

  • 2 years of demonstrated experience (post licensure) in a related mental health environment including outpatient services
  • Experience working with EMRs (electronic medical records) 
  • Experience in managed care
  • Experience conducting clinical review to determine appropriate levels of care
  • Demonstrated telephonic/office-based experience
  • Telephone queue experience
  • Utilization review/management experience

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.  

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

 

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.


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