Remote Advocate Jobs in Scranton, PA (NOW HIRING)

As of Sep 2, 2026, the average hourly pay for remote advocate in Scranton, PA is $21.44, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $25.48 per hour, depending on experience, location, and employer.

A Remote Advocate is a professional who provides support, guidance, or representation for clients or customers from a remote location, typically working via phone, email, or online chat. Their role may involve assisting clients with services, resolving issues, advocating for client needs, or helping navigate systems such as healthcare, legal, or customer support. Remote Advocates often work for organizations that serve a widespread client base, allowing them to offer assistance without requiring in-person meetings. This role requires strong communication skills, empathy, and the ability to work independently with technology. Remote Advocates are commonly found in industries like healthcare, social services, legal aid, and customer service.

Remote Advocates often rely on digital communication methods such as video calls, phone calls, and emails to connect with clients. Building trust in a remote setting requires active listening, prompt follow-ups, clear communication, and a strong sense of empathy. Many organizations provide virtual training to help advocates develop these digital relationship-building skills. Additionally, Remote Advocates often use secure communication platforms to ensure client confidentiality, which helps foster a safe and supportive environment.

To thrive as a Remote Advocate, you generally need strong communication skills, a background in customer service or advocacy, and at least a high school diploma or equivalent. Familiarity with CRM software, virtual communication tools, and ticketing systems is often required. Excellent problem-solving, empathy, and self-motivation are crucial soft skills for building trust and effectively supporting clients remotely. These abilities are vital to ensure responsive, personalized assistance and maintain positive client relationships from a remote environment.

Remote advocate roles that require minimal experience often include customer support, social media moderation, or brand ambassador positions. These jobs typically value communication skills and may offer on-the-job training, making them accessible for beginners seeking remote work.