This is a REMOTE opportunity for candidates living in SC. Apply today and we'll reach out to answer any questions you may have. Job Duties * Provide telephonic support for members with chronic ...
This is a REMOTE opportunity for candidates living in SC. Apply today and we'll reach out to answer any questions you may have. Job Duties * Provide telephonic support for members with chronic ...
Remote Advocate information
See Lexington, SC salary details
$9.46 - $11.11
4% of jobs
$11.11 - $12.76
4% of jobs
$12.76 - $14.40
14% of jobs
$14.67 is the 25th percentile. Wages below this are outliers.
$14.40 - $16.05
15% of jobs
The median wage is $17.23 / hr.
$16.05 - $17.70
17% of jobs
$17.70 - $19.34
12% of jobs
$19.34 - $20.99
8% of jobs
$21.16 is the 75th percentile. Wages above this are outliers.
$20.99 - $22.63
8% of jobs
$22.63 - $24.28
10% of jobs
$24.28 - $25.93
4% of jobs
$25.93 - $27.57
4% of jobs
$9
$18
$27
How much do remote advocate jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for remote advocate in Lexington, SC is $18.54, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $22.02 per hour, depending on experience, location, and employer.
How does a remote advocate effectively build trust and rapport with clients without in-person interactions?
Remote Advocates often rely on digital communication methods such as video calls, phone calls, and emails to connect with clients. Building trust in a remote setting requires active listening, prompt follow-ups, clear communication, and a strong sense of empathy. Many organizations provide virtual training to help advocates develop these digital relationship-building skills. Additionally, Remote Advocates often use secure communication platforms to ensure client confidentiality, which helps foster a safe and supportive environment.
What is the difference between Remote Advocate vs Customer Support Specialist?
| Aspect | Remote Advocate | Customer Support Specialist |
|---|---|---|
| Required Credentials | Communication skills, empathy, sometimes certifications in customer service | Communication skills, customer service experience, sometimes certifications in support tools |
| Work Environment | Remote, often flexible hours, home-based | Remote or on-site, depending on company, may include shift work |
| Employer & Industry Usage | Used in advocacy, nonprofit, healthcare, and customer-centric companies | Common across retail, tech, telecom, and service industries |
Remote Advocates focus on representing organizations' interests, providing support, and promoting brand loyalty, often requiring strong communication and empathy. Customer Support Specialists handle direct customer inquiries, troubleshooting, and issue resolution. While both roles are customer-facing and often remote, Remote Advocates emphasize advocacy and relationship-building, whereas Customer Support Specialists focus on technical support and problem-solving.
What are the key skills and qualifications needed to thrive as a remote advocate, and why are they important?
To thrive as a Remote Advocate, you generally need strong communication skills, a background in customer service or advocacy, and at least a high school diploma or equivalent. Familiarity with CRM software, virtual communication tools, and ticketing systems is often required. Excellent problem-solving, empathy, and self-motivation are crucial soft skills for building trust and effectively supporting clients remotely. These abilities are vital to ensure responsive, personalized assistance and maintain positive client relationships from a remote environment.
What is a remote advocate?
A Remote Advocate is a professional who provides support, guidance, or representation for clients or customers from a remote location, typically working via phone, email, or online chat. Their role may involve assisting clients with services, resolving issues, advocating for client needs, or helping navigate systems such as healthcare, legal, or customer support. Remote Advocates often work for organizations that serve a widespread client base, allowing them to offer assistance without requiring in-person meetings. This role requires strong communication skills, empathy, and the ability to work independently with technology. Remote Advocates are commonly found in industries like healthcare, social services, legal aid, and customer service.
Job description
InGenesis is currently seeking a Social Worker Case Manager to review and evaluate medical or behavioral eligibility regarding benefits. In this role, you will assess and monitor medical necessity, options and services required to support members in managing their health.
This is a REMOTE opportunity for candidates living in SC. Apply today and we’ll reach out to answer any questions you may have.
Job Duties
• Provide telephonic support for members with chronic conditions.
• Provide active case management (assess needs, develop action plans, monitor services).
• Ensure coverage for appropriate services.
• Make referrals to appropriate staff
• Participate in data collection and entry.
• Ensure accurate documentation of clinical information.
• Perform other duties as assigned.
Minimum Qualifications
• Current Clinical Social Worker license in the State of South Carolina.
• Associates degree in nursing or graduate from accredited nursing school or Master's Degree in Social Work
• 4+ years of clinical experience.
Equal Employment Opportunity Statement:
InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.
InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at https://www.ingenesis.com/careers/site-accommodations for more information.
To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).
Company Statement:
With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.