Summary
THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.
This National Guard position is for a IT SPECIALIST (CUSTSPT)(T32), Position Description Number
D1557000 and is part of the AL 280th CBCS, National Guard.
ORGANIZATION: 280 CBCS, DOTHAN, AL
SELECTING OFFICIAL: MAJ B. WILLIAMS
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Duties
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Monitors, maintains, and recommends optimum voice and data network systems configuration and architecture, to include administering and programming the system's messaging, broadcasting, automated attendants, load capacity, call restrictions, and classes of services. Performs all software upgrades and troubleshooting of the operating system and switch hardware using appropriate software solutions or diagnostic equipment. Applies diagnostic and network management equipment to test, configure, evaluate, and optimize all circuits and services. Develops detailed lists of equipment and capabilities to satisfy current requirements for the entire switched system or segments of the complete switched system.
Designs, develops and conducts technical and operational tests and evaluations of a wide range of communications equipment and systems. Designs specific kinds of communications networks, according to operating requirements, planned traffic and the location of stations and users. Conducts site surveys for information systems equipment, verifying adequacy of network cable, power, and general condition. Assembles cables and connectors for military and/or commercial interface.
Installs, configures and programs networking equipment to include routers, network encryption devices, switches, channel switch units (CSU), digital switch units (DSU) and multiplexers using military and commercial protocols such as Integrated Services Digital Network (ISDN), Border Gateway Protocol (BGP), Open Shortest Path First (OSPF), Routing Interchange Protocol (RIP), and Point to Point Protocol (PPP). Programs and uses remote management tools to administer and operate active networks. Evaluates and recommends commercial of-the-shelf software (COTS) solutions for all telecommunications requirements.
Coordinates with outside agencies and customers to provide required services and technical solutions. Responsibilities involve direct customer support including recommending new equipment, site surveys, training, resolving problems related to configuration management, systems functionality, hardware and software configuration, and system conflict resolution. Develops and coordinates tactical Internet Protocol (IP) networks for local, metropolitan, and wide area networks. Administers the implementation of approved telecommunications projects and contracts by planning the installation, maintenance and evaluation of the system.
Develops and manages problem and trend analysis data of communications equipment and systems. Prepares, maintains and submits applicable maintenance records and reports. Administers the Maintenance Standardization and Evaluation Program (MSEP) within the workcenter. Provides technical assistance and guidance to the users of the system to include adherence to established policies and procedure.
Performs maintenance, strapping, and configuration of Cryptographic units
Develops, establishes and maintains work center training programs. Plans and schedules tasks and training activities for drill status guard members. Oversees and conducts on-the-job training (OJT) for personnel. Creates and develops lesson plans. Ensures availability of facilities and training aids. Monitors the training status of personnel and ensures that supplemental and/or remedial training is accomplished. Implements the Base Information Protection (BIP) training program under guidance of unit program to include training scenarios for BIP (e.g., hacker, intrusions, etc) local procedures for reporting and responding to BIP issue. Performs duties required for the mobilization readiness of section personnel and equipment.
Plans and lays out work to be accomplished. Determines approaches, methods and courses of action required to accomplish the mission. Determines appropriate maintenance procedures. Estimates time, equipment and material requirements.
Performs other duties as assigned.
Requirements
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Conditions of employment
- NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact a National Guard recruiter prior to applying for this position.
- This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
- Selectee will be required to wear the military uniform.
- Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
- May be required to successfully complete a probationary period.
- Participation in direct deposit is mandatory.
- May occasionally be required to work other than normal duty hours; overtime may be required.
Qualifications
MILITARY REQUIREMENTS: This is an excepted service position that requires membership in a compatible military grade in the Alabama Air National Guard. Applicants who are not currently a member of the Alabama Air National Guard must be eligible for immediate membership. If you are not sure you are eligible for military membership, please contact an Alabama Air National Guard recruiter at (800) 864-6264 prior to applying for this position.
MINIMUM MILITARY RANK: SSGT
MAXIMUM MILITARY RANK: MSGT
EXPERIENCE REQUIREMENTS: Each applicant must fully substantiate (in his/her own words) that he/she meets the requirements of the Specialized Experience listed below: Otherwise, the applicant will be considered unqualified for this position. DO NOT COPY THE VACANCY ANNOUNCEMENT OR THE POSITION DESCRIPTION. DOING SO MAY RESULT IN DISQUALIFICATION FOR THE POSITION.
GENERAL EXPERIENCE: Experience, education, and/or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems.
SPECIALIZED EXPERIENCE: 1-year specialized experience equivalent to at least the next lower grade. In addition to the OPM IORs (Alternative A) specialized experience examples, specialized experience includes experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.
KNOWLEDGE REQUIRED:
Knowledge of a wide range of technical methods in the detailed performance characteristics of specific IT and telecommunications equipment, systems, services, and transmission media. Must have an in depth understanding of basic electronics theory and operating principles, the applications of existing and planned technology to communications requirements, equipment interoperability and compatibility, and the methods and techniques for acquiring equipment, systems, and services to accomplish information transfer.
Knowledge of maintenance, installation, and operation of analog/digital signal conditioning equipment.
Displays in-depth understanding of the technical theory of electronic communications concepts, principles, practices, procedures, policies, standards, and operational requirements.
Knowledge of customer support principles and methods; systems installed in customer organizations; training methods; and knowledge-based applications. The knowledge is sufficient to participate in the planning and delivery of customer support services to the organization; to install, configure, upgrade, and troubleshoot any hardware and software components; to present formal and informal training and assistance to customers; and to report, respond to, and resolve customer requests.
Knowledge of applications, operating systems, network systems, communications, protocols, and equipment to provide advice and assistance to customers.
Expert knowledge of the mission, objectives, terminology, and management practices in the organization to recognize probable areas of interaction and overlap between proposed and existing systems.
Comprehensive knowledge and skill in applying DOD, AF, and NGB policies, standards, directives, and operations manuals to perform systems analysis, evaluate approaches, offer advice, define alternative approaches, and coordinate requirements regarding the merits of proposed applications, design changes, etc., for the customer.
In-depth knowledge of hardware, software, network operations functions, packet switching communications protocols, and diagnostic tools to analyze difficult and complex system and customer problems, furnish assistance, and provide a resolution.
The ability to understand, evaluate, and translate the needs of communications users into requirements and to relate customer requirements to existing technology, policies and priorities, available technology and services, operating practices and procedures, equipment and staffing requirements, and other supporting services required; to include the knowledge of technical methods to perform assignments such as carrying out limited projects which involve use of specialized, complicated techniques.
Knowledge of methods and practices for troubleshooting, recovering, adjusting, modifying, and improving telecommunications systems to provide support that minimizes interruptions in the customers' ability to carry out critical business activities.
Knowledge of the uses of commercial off-the-shelf (COTS) software and components to install and maintain systems and networks.
Knowledge of performance management/measurement methods, tools, and techniques to optimize the functionality of systems, networks, and data. Including knowledge of systems testing and evaluation principles, methods, and tools to test the functionality and operability of telecommunications systems, network applications and telecommunications components.
Knowledge of information technology systems security principles and methods to design, develop, implement, and manage systems, networks, and data that ensure confidentiality, integrity, and availability. Incumbent has knowledge of electronic combat principles.
Education
SUBSTITUTION OF EDUCATION FOR SPECIALIZED EXPERIENCE:
Ph.D. or equivalent doctoral degree
or
3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree
You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.
Additional information
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
**This position
may be authorized a recruitment or relocation incentive for up to 25%. All incentives
must be approved prior to the employee in processing.**
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
