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Remote Adjuster Jobs in Rochester Hills, MI (NOW HIRING)

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MI Adjuster License and MI Workers Compensation proficiency * 3 years' industry experience and claim handling * Bachelor's degree or a combination of education and related experience * Current ...

Summary As a Claims VSC Adjuster II, you will play a key role in our operations by adjudicating multicomponent, moderately complex claims. This position is ideal for someone with a strong background ...

Sr. TLE Auto Appraiser

Detroit, MI · On-site +1

$63K - $121K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Investigates claim damages including communicating with the insured, internal claims adjusters, and ...

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Acquisition and maintenance of applicable insurance adjuster license within 6 months time in role.

Remote Adjuster information

See Rochester Hills, MI salary details

$29K

$59.8K

$90.2K

How much do remote adjuster jobs pay per year?

As of Aug 11, 2026, the average yearly pay for remote adjuster in Rochester Hills, MI is $59,776.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a remote adjuster?

A Remote Adjuster is a professional who evaluates insurance claims from a remote location, rather than visiting sites in person. They review documents, photos, videos, and other evidence submitted digitally to assess the extent of damage or loss. Remote Adjusters communicate with claimants, policyholders, and other parties via phone, email, or video calls to gather necessary information and resolve claims efficiently. This role often requires strong analytical, communication, and technology skills to ensure accurate and fair claim settlements.

What is the difference between Remote Adjuster vs Claims Examiner?

AspectRemote AdjusterClaims Examiner
Required CredentialsAdjuster license, insurance knowledgeClaims handling certification, insurance background
Work EnvironmentRemote, insurance companies, adjusting firmsRemote or office-based, insurance companies, third-party administrators
Industry UsageInsurance claims adjustment, property/casualtyClaims review, verification, and decision-making

Remote Adjusters and Claims Examiners both work in the insurance industry, often remotely. Adjusters focus on assessing damages and determining claim payouts, requiring licensing and hands-on evaluation skills. Claims Examiners review claims for accuracy and compliance, often requiring claims handling certifications. While their roles overlap in insurance claims processing, their specific responsibilities and credentials differ, making each suited for different career paths within the insurance sector.

How do remote adjusters typically collaborate with on-site teams and clients during the claims process?

Remote Adjusters often rely on technology to maintain effective communication with both on-site teams and clients. They use video calls, digital documentation platforms, and real-time chat tools to gather necessary information, review evidence, and provide updates throughout the claims process. Establishing clear lines of communication and being proactive in addressing questions or concerns is crucial for maintaining trust and ensuring claims are processed efficiently, despite working remotely. Strong organizational skills and familiarity with collaboration software are valuable assets in this role.

What does a remote adjuster do?

As a remote adjuster, you travel to sites to investigate insurance claims. Since this is a “remote” role, you do not have an office, so you work from home to complete paperwork and other duties. You review property damage and gather additional information to determine insurance coverage and payout. You may review police reports, collect photographs and statements, interview witnesses, and consult with professionals to understand the events that occurred and the damage obtained. A remote adjuster also assists with negotiations of how much the insurance company must pay. You may handle a variety of claims, including home, automobile, and life insurance.

What are the key skills and qualifications needed to thrive as a remote adjuster, and why are they important?

To thrive as a Remote Adjuster, you need a solid understanding of insurance policies, claims investigation, and relevant state licensing. Familiarity with claims management software, digital communication tools, and industry certifications like AIC (Associate in Claims) are typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help set top performers apart in this role. These skills ensure accurate and timely claims resolution, superior customer service, and compliance with regulatory standards.
What are the most commonly searched types of Adjuster jobs in Rochester Hills, MI? The most popular types of Adjuster jobs in Rochester Hills, MI are:
What are popular job titles related to Remote Adjuster jobs in Rochester Hills, MI? For Remote Adjuster jobs in Rochester Hills, MI, the most frequently searched job titles are:
What cities near Rochester Hills, MI are hiring for Remote Adjuster jobs? Cities near Rochester Hills, MI with the most Remote Adjuster job openings:
Infographic showing various Remote Adjuster job openings in Rochester Hills, MI as of August 2026, with employment types broken down into 86% Full Time, 12% Part Time, and 2% Contract. Highlights an 70% Physical, 11% Hybrid, and 19% Remote job distribution, with an average salary of $59,776 per year, or $28.7 per hour.

Senior Property Claims Adjuster (Complex, Large Loss Claims)

Tmhcc

Troy, MI • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago


Job description

Role Details

Job Title: Senior Property Claims Adjuster (Complex, Large Loss)

Location: Remote (MA, GA, MS, UT, AL, FL, IN, IA, LA, MO, NC, OK, PA, TX, WI)/ Hybrid (in Troy, MI)

Employment Type: Full-Time

Requisition Begin Date: 07/28/2026

Requisition End Date 10/28/2026 (Posting may close earlier if filled or business needs change.)

Help us insure it

Tokio Marine HCC - Public Risk Group,a member of the Tokio Marine group of companies, is a market leader in providing specialized insurance products for municipal entities. We cover counties, cities, townships, villages, police departments, prisons, fire departments and more. We serve the growing insurance and risk management needs of medium and large governmental entities and provide property and casualty insurance coverages in multiple states.

Role Overview

We are seeking a Senior Property Claims Adjuster to manage complex, multi-line first party claims with a high degree of autonomy and technical expertise. In this role, you will handle claims from initial investigation through resolution, applying advanced coverage knowledge and strong analytical judgment to deliver fair, timely outcomes while providing exceptional service to our insureds and partners.

Key Responsibilities

  • Analyze coverage issues, conduct investigations, and evaluate damages and liability to determine validity of complex property claims. Formulate and issue coverage position letters, seeking appropriate authority from management.

  • Communicate with insureds and agents and provide customer service to the high standards of the company.

  • Investigate claims by conducting interviews, assigning an Independent Adjuster to complete an on-site scene investigation, and preparing written correspondence to insureds, agents, and claimants.

  • Ability to analyze an estimate of structural damage written with Xactimate software.

  • Review contractor estimates, independent adjuster reports, appraiser reports, and engineering reports to determine extent of damages.

  • Recommend reserves and settlements that are in excess of the defined authority limit.

  • Recommend and present proposed settlement terms for claims that are in excess of the defined authority limit.

  • Negotiate claim settlements with insureds, contractors, and other parties in the claims process within defined authority limits.

  • Maintain claim files and documents in accordance with company policy and procedures.

  • Travel for meditations and other business/ company meetings.

What You Bring

  • Bachelor's degree or the equivalent combination of education and/or work experience.

  • Minimum of five (5) years of relevant and progressive professional experience in insurance claims.

  • Current Active State Adjuster's License(s).

  • Excellent written and verbal communication skills.

  • Consistently presents oneself professionally in varied business settings.

  • Advanced organizational and analytical focus with high attention to detail.

  • Effective at managing time and resources to accomplish multiple tasks in a fast-paced, deadline-oriented environment.

  • Problem-solving approach to business issues.

  • Self-motivated and able to work independently

  • Strong interpersonal and negotiation skills.

  • Proficiency in Microsoft Office Suite, specifically Outlook, Word, Excel, and PowerPoint.

What We Offer

  • Competitive salary and comprehensive benefit package

  • Strong learning culture with ongoing development opportunities

  • Opportunities for growth and career advancement

  • Comprehensive medical, vision, and dental coverage, with eligibility beginning on your first day of employment

  • Basic life and disability insurance

  • 401(k) plan with 6% company match

  • 20 days of PTO and two floating holidays (prorated)

  • Approximately 11 paid holidays and volunteer time off

  • Paid parental leave

  • Access to our award-winning wellness program, including mental health services, fitness network membership, and a complimentary Headspace subscription

  • Student loan matching program

  • Employee discount program

  • An opportunity to do meaningful work and love what you do

Disclaimer

You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction or challenge the accuracy of the background report. The Company will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, such as the Violent Crime Control and Law Enforcement Act of 1994 (18 USC 1033(e))(the "VCCLEA"), which restricts financial institutions and insurers such as TMHCC from employing individuals with certain types of criminal convictions. Where the hiring and employment of individuals is not restricted by the foregoing, the Company will consider qualified applicants with arrest or conviction history in compliance with applicable law such as the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, the San Diego Fair Chance Ordinance, and the San Francisco Fair Chance Ordinance.]

About Us

Tokio Marine HCC is a global industry-leading specialty insurance group, backed by the strength and stability of the Tokio Marine Group. Offering over 100 classes of specialty insurance, we empower clients to pursue opportunities confidently through our "Mind Over Risk" philosophy. More than an insurance company, we are an organization built on innovation, unity, and trust.

At our core, we are Always Advancing, driven by innovation and an entrepreneurial spirit that keeps us moving forward. Our people are Experts in Tomorrow, using curiosity and smart working to anticipate what's next. With a culture rooted in Reaching Out, we foster genuine collaboration and support, ensuring every individual has the opportunity to succeed and make a difference.

Applying our Mind Over Risk philosophy to writing insurance allows our customers to take on opportunity with confidence. That philosophy defines our way of thinking, unites us as a team, and differentiates us from our competitors. We are much more than just an insurance company; we are a good company.

Equal Opportunity Employer

TMHCC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity, genetic information, marital status, medical condition, national origin, physical or mental disability, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

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