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Remote Adjuster Jobs in Mattoon, IL (NOW HIRING)

Erie Insurance

Property Adjuster II

Effingham, IL · On-site +1

$63K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Remote Salary Range: $63,130.00 - $100,843.00 * salary range is for this level and may vary based ... The hiring manager will also consider candidates for Property Adjuster I. Level of position offered ...

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Remote Adjuster information

See Mattoon, IL salary details

$29.6K

$61K

$92.1K

How much do remote adjuster jobs pay per year?

As of Aug 17, 2026, the average yearly pay for remote adjuster in Mattoon, IL is $61,002.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,000.00 and $70,400.00 per year, depending on experience, location, and employer.

What is a remote adjuster?

A Remote Adjuster is a professional who evaluates insurance claims from a remote location, rather than visiting sites in person. They review documents, photos, videos, and other evidence submitted digitally to assess the extent of damage or loss. Remote Adjusters communicate with claimants, policyholders, and other parties via phone, email, or video calls to gather necessary information and resolve claims efficiently. This role often requires strong analytical, communication, and technology skills to ensure accurate and fair claim settlements.

What does a remote adjuster do?

As a remote adjuster, you travel to sites to investigate insurance claims. Since this is a “remote” role, you do not have an office, so you work from home to complete paperwork and other duties. You review property damage and gather additional information to determine insurance coverage and payout. You may review police reports, collect photographs and statements, interview witnesses, and consult with professionals to understand the events that occurred and the damage obtained. A remote adjuster also assists with negotiations of how much the insurance company must pay. You may handle a variety of claims, including home, automobile, and life insurance.

What are the key skills and qualifications needed to thrive as a remote adjuster, and why are they important?

To thrive as a Remote Adjuster, you need a solid understanding of insurance policies, claims investigation, and relevant state licensing. Familiarity with claims management software, digital communication tools, and industry certifications like AIC (Associate in Claims) are typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help set top performers apart in this role. These skills ensure accurate and timely claims resolution, superior customer service, and compliance with regulatory standards.

How do remote adjusters typically collaborate with on-site teams and clients during the claims process?

Remote Adjusters often rely on technology to maintain effective communication with both on-site teams and clients. They use video calls, digital documentation platforms, and real-time chat tools to gather necessary information, review evidence, and provide updates throughout the claims process. Establishing clear lines of communication and being proactive in addressing questions or concerns is crucial for maintaining trust and ensuring claims are processed efficiently, despite working remotely. Strong organizational skills and familiarity with collaboration software are valuable assets in this role.

What is the difference between Remote Adjuster vs Claims Examiner?

AspectRemote AdjusterClaims Examiner
Required CredentialsAdjuster license, insurance knowledgeClaims handling certification, insurance background
Work EnvironmentRemote, insurance companies, adjusting firmsRemote or office-based, insurance companies, third-party administrators
Industry UsageInsurance claims adjustment, property/casualtyClaims review, verification, and decision-making

Remote Adjusters and Claims Examiners both work in the insurance industry, often remotely. Adjusters focus on assessing damages and determining claim payouts, requiring licensing and hands-on evaluation skills. Claims Examiners review claims for accuracy and compliance, often requiring claims handling certifications. While their roles overlap in insurance claims processing, their specific responsibilities and credentials differ, making each suited for different career paths within the insurance sector.

More about Remote Adjuster jobs

What cities near Mattoon, IL are hiring for Remote Adjuster jobs?

Cities near Mattoon, IL with the most Remote Adjuster job openings:

Remote Adjuster jobs near you
Infographic showing various Remote Adjuster job openings in Mattoon, IL as of August 2026, with employment types broken down into 90% Full Time, 8% Part Time, and 2% Contract. Highlights an 66% Physical, 11% Hybrid, and 23% Remote job distribution, with an average salary of $61,002 per year, or $29.3 per hour.

Property Adjuster II

Erie Insurance

Effingham, IL • On-site, Remote

$63K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

Erie Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 84 frontline employees who took The Breakroom Quiz

57th of 309 rated insurance

Job description

Division or Field Office:

Property & Material Damage Div

Department of Position: Property Damage Dept 

Work from:

Remote Salary Range:

$63,130.00 - $100,843.00 *

salary range is for this level and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies.  Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. 
Benefits That Go Beyond The Basics

We strive to be Above all in Service to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.
     

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Exercises independent discretion or judgment in handling all types of property claims. Also assists or acts on behalf of the claims supervisor when required.

  • This is a remote, work from home position in Illinois
  • The selected candidate will ideally live in Effingham, Jasper, Crawford, Richland, Lawrence, Clark, Wabash or Edwards County and/or surrounding areas.
  • The hiring manager will also consider candidates for Property Adjuster I.  Level of position offered will be based upon the depth and breadth of selected candidate's experience and qualifications.
  • A company car and equipment to work from home will be provided
  • Good time management and organization skills preferred
Duties and Responsibilities
  • Conducts investigations, interviews, and inspects damage, driving to site of damage within assigned territory or other if required. Prepares estimates, makes recommendation, and handles coverage questions, and litigation.
  • Sets and maintains reserves, reviews reports and related materials, directs experts, determines coverage and claim value, issues or declines payment, and negotiates claims with plaintiff attorneys when necessary.
  • Documents claim files and submits report for closure.
  • Recognizes subrogation situations and initiates appropriate action.
  • Services assigned territory and brings assigned claims to conclusion.
  • Interacts with Agents and district sales managers on matters of mutual concern.
  • Assists claims supervisor or acts on his/her behalf, including representing the company at legal proceedings, as required.
  • Completes industry-related training programs and continues to attend training programs to remain informed on policy changes, interpretation or new legislation.
  • Assists in training of new claims adjusters.
  • Participates on Catastrophe Team when required.


The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.


This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities
  • Values Diversity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Customer Focus
  • Information Management Skills
  • Cultivates Innovation
  • Instills Trust
  • Job-Specific Knowledge
  • Optimizes Work Processes (IC)
  • Ensures Accountability
  • Decision Quality
Qualifications

Minimum Educational and Experience Requirements 

  • High School Diploma or GED and five years of claims handling experience, or equivalent required; or
  • Bachelor's Degree and two years of claims handling experience, or equivalent required.


Additional Experience 

  • Incumbent must live in territory assigned unless a change is approved by the company.
  • Position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.


Designations and/or Licenses 

  • Willingness to obtain and maintain any required licenses.
  • Successful completion of Associate in Claims (AIC) program preferred.
  • Valid driver's license and good driving record required.

#LIKS1

Physical Requirements
  • Use of Personal Protective Equipment (PPE) is required for this role.
  • Ability to move over 50 lbs using lifting aide equipment; Often (20-50%)
  • Climbing/accessing heights; Moderate (30-40%)
  • Driving; Frequent (50-80%)
  • Lifting/Moving 0-20 lbs; Often (20-50%)
  • Lifting/Moving 20-50 lbs; Often (20-50%)
  • Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
  • Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)

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