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Remote Adjuster Jobs in Kentucky (NOW HIRING)

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Remote Adjuster information

See Kentucky salary details

$27.4K

$56.4K

$85.1K

How much do remote adjuster jobs pay per year?

As of Sep 9, 2026, the average yearly pay for remote adjuster in Kentucky is $56,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,400.00 and $65,100.00 per year, depending on experience, location, and employer.

What is a remote adjuster?

A Remote Adjuster is a professional who evaluates insurance claims from a remote location, rather than visiting sites in person. They review documents, photos, videos, and other evidence submitted digitally to assess the extent of damage or loss. Remote Adjusters communicate with claimants, policyholders, and other parties via phone, email, or video calls to gather necessary information and resolve claims efficiently. This role often requires strong analytical, communication, and technology skills to ensure accurate and fair claim settlements.

What does a remote adjuster do?

As a remote adjuster, you travel to sites to investigate insurance claims. Since this is a “remote” role, you do not have an office, so you work from home to complete paperwork and other duties. You review property damage and gather additional information to determine insurance coverage and payout. You may review police reports, collect photographs and statements, interview witnesses, and consult with professionals to understand the events that occurred and the damage obtained. A remote adjuster also assists with negotiations of how much the insurance company must pay. You may handle a variety of claims, including home, automobile, and life insurance.

What are the key skills and qualifications needed to thrive as a remote adjuster, and why are they important?

To thrive as a Remote Adjuster, you need a solid understanding of insurance policies, claims investigation, and relevant state licensing. Familiarity with claims management software, digital communication tools, and industry certifications like AIC (Associate in Claims) are typically required. Strong attention to detail, problem-solving abilities, and effective communication skills help set top performers apart in this role. These skills ensure accurate and timely claims resolution, superior customer service, and compliance with regulatory standards.

How do remote adjusters typically collaborate with on-site teams and clients during the claims process?

Remote Adjusters often rely on technology to maintain effective communication with both on-site teams and clients. They use video calls, digital documentation platforms, and real-time chat tools to gather necessary information, review evidence, and provide updates throughout the claims process. Establishing clear lines of communication and being proactive in addressing questions or concerns is crucial for maintaining trust and ensuring claims are processed efficiently, despite working remotely. Strong organizational skills and familiarity with collaboration software are valuable assets in this role.

What is the difference between Remote Adjuster vs Claims Examiner?

AspectRemote AdjusterClaims Examiner
Required CredentialsAdjuster license, insurance knowledgeClaims handling certification, insurance background
Work EnvironmentRemote, insurance companies, adjusting firmsRemote or office-based, insurance companies, third-party administrators
Industry UsageInsurance claims adjustment, property/casualtyClaims review, verification, and decision-making

Remote Adjusters and Claims Examiners both work in the insurance industry, often remotely. Adjusters focus on assessing damages and determining claim payouts, requiring licensing and hands-on evaluation skills. Claims Examiners review claims for accuracy and compliance, often requiring claims handling certifications. While their roles overlap in insurance claims processing, their specific responsibilities and credentials differ, making each suited for different career paths within the insurance sector.

More about Remote Adjuster jobs

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The most popular types of Adjuster jobs in Kentucky are:

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For Remote Adjuster jobs in Kentucky, the most frequently searched job titles are:

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The top searched job categories for Remote Adjuster jobs in Kentucky are:

What cities in Kentucky are hiring for Remote Adjuster jobs?

Cities in Kentucky with the most Remote Adjuster job openings:

Remote Adjuster jobs near you
Infographic showing various Remote Adjuster job openings in Kentucky as of September 2026, with employment types broken down into 91% Full Time, 6% Part Time, 2% Contract, and 1% Nights. Highlights an 74% Physical, 10% Hybrid, and 16% Remote job distribution, with an average salary of $56,404 per year, or $27.1 per hour.

Senior Claims Adjuster - Workers' Compensation

Georgetown, KY • On-site, Remote

MSIG Holdings USA, Inc.
See more jobs at MSIG Holdings USA, Inc.external

$59K - $77K/yr

Full-time

Re-posted 2 days ago

Job description

MSIG USA continues to grow!

Company Overview:

MSIG USA is the US-based subsidiary ofMS&AD Insurance Group Holdings, Inc., one of the world's top P&C carriers and a global Class 15 insurer, with A+ ratings and a reach that spans 40+ countries and regions. Leveraging our 350-year heritage, MSIG USA brings the financial strength, expertise, and global footprint to offer commercial insurance solutions that address your business's unique risks.

Summary/Job Purpose:

This position is responsible to adjust assigned claims within delegated limits of authority, conduct timely and thorough investigations, handle subrogation claims, and complete fair and equitable claim settlements in accordance with MSMM Claim Handling Guidelines and/or requirements of principals regarding TPA business to ensure services are provided in a fair, equitable and timely manner.

Essential Functions:

Percentage of Time:

  • Receives new claim assignments of a moderate to complex nature and analyzes the nature of the claim to determine required investigation and handling. Determines and identifies indemnity issues or questions of coverage in accordance with MSMM Claims Handling Guidelines and/or requirements of principals regarding TPA business.
  • Performs timely and thorough investigations including necessary survey arrangement in compliance with all jurisdictional requirements and/or entitlements.
  • Conducts an informed case analysis to initiate reserve changes within assigned authority and makes recommendations to supervisor or manager where assigned authority is exceeded.
  • Manages, controls and negotiates timely and equitable claim payments and settlements in accordance with jurisdictional and fair claims practice requirements and company policy and procedures. Investigates, evaluates and resolves moderate level claims files.
  • Maintains current case diary and ensures retention of appropriate hard copy file documentation. Provides accurate claims system documentation as required by company claim manuals and procedures. Responsible for completion and/or submission of claim forms and reports as required by outside agencies.
  • May handle subrogation of claims within delegated limits of authority, including identification of responsible parties, preparation of claim notice, correspondence with carriers, and negotiation of settlement in accordance with MSMM Recovery Procedures.
  • May be required to assign the defense of lawsuits to approved defense counsel; directs and monitors quality and performance of defense counsel. Maintains compliance with all requirements of the company's Litigation Management Program. Reviews and adjusts, where appropriate, fee bills and legal expenses for accuracy and reasonableness.
  • Services the claim needs of our customers including insureds, claimants, brokers, etc., in accordance with company policy and procedures, and attends client visitations with underwriters and other parties to conduct presentations and reviews.
  • Maintains ongoing communication with all customers throughout the claims process in an effort to provide timely and appropriate claim status as appropriate and/or required by statutory regulations.
  • Completes timely and accurate data reports to state reporting agencies to ensured full compliance with MSMM and regulatory requirement.
  • Maintains full compliance with all regulatory Fair Claim Practices Acts and state and federal regulations.
  • Maintains full compliance with all state licensing and continuing education requirements to ensure current and appropriate filing/standing of all adjuster licenses.

Supervisory Responsibilities:

This position has no supervisory responsibilities.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and Experience Required:

Diploma/Degree & Experience

  • High School Degree or G.E.D. is required. Bachelor's degree (B. A.) is preferred.
  • 5+ years of claims experience, including ability to successfully negotiate settlements, verify coverage, appropriately set reserves, successfully complete investigations and understand rules associated with state regulations
  • New York or Virginia claims handling experience is preferred.

#LI-HYBRID

#LI-HYBRID #LI-Remote

It's an exciting time for our company and a great opportunity to join a financially sound and growing global insurance group!


It is the policy of MSIG USA to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, MSIG USA will provide reasonable accommodations for qualified individuals with disabilities.

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