We are looking for an Accounts Receivable Specialist to support billing, reconciliation, and collections activities for a well-established benefits organization in Seattle, Washington. This Long-term Contract position is ideal for a detail-oriented finance specialist who thrives in a high-volume environment and can balance accuracy, customer service, and timely follow-through. The role focuses on maintaining account integrity, resolving outstanding balances, and partnering with internal and external contacts to ensure smooth accounts receivable operations.
Responsibilities:
• Perform daily reviews of client accounts by matching incoming payments with eligibility information and account activity to maintain accurate records.
• Create and distribute invoices for both group and individual accounts, ensuring billing is complete, timely, and accurate.
• Monitor overdue balances, issue collection and delinquency communications, and follow up to support timely payment resolution.
• Process account adjustments, including refunds and other financial transactions, while maintaining compliance with internal controls.
• Serve as a dependable point of contact for assigned customer accounts, building strong working relationships through responsive support.
• Manage a portfolio of accounts of varying size and complexity while adapting to shifting business priorities and departmental needs.
• Investigate account discrepancies, review outstanding debt, and recommend next steps based on findings and supporting data.• At least 2 years of experience in a high-volume accounts receivable role.
• Strong working knowledge of accounts receivable processes, including billing, cash application, and commercial collections.
• Advanced Microsoft Excel skills and solid proficiency with other Microsoft Office applications.
• Experience using large-scale accounting or ERP platforms; familiarity with Acumatica is a plus.
• High attention to detail, sound numerical accuracy, and strong organizational skills.
• Ability to manage competing deadlines, prioritize effectively, and work independently as well as collaboratively.
• Clear written and verbal communication skills with the ability to provide excellent service to diverse internal and external stakeholders.
• Capability to review financial data, identify issues, and draw practical conclusions to support account resolution.