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Remote Access Jobs in Washington (NOW HIRING)

Architect technically credible, operationally realistic solutions for areas including voice and data network design and modernization, VPN and remote access, domain services network support, and SD ...

Architect technically credible, operationally realistic solutions for areas including voice and data network design and modernization, VPN and remote access, domain services network support, and SD ...

NLM Cloud Engineer I

Bethesda, MD · Remote

$59.50 - $79.50/hr

Knowledge of FedRAMP requirements and secure remote access administration * Prior experience supporting NIH, HHS, or other federal government IT environments * Relevant certifications such as AWS ...

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Remote Access information

See Washington salary details

$12

$27

$55

How much do remote access jobs pay per hour?

As of May 31, 2026, the average hourly pay for remote access in Washington is $27.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $30.48 per hour, depending on experience, location, and employer.

What is a Remote Access job?

A Remote Access job typically involves managing and supporting secure connections that allow employees or clients to access systems, networks, or data from remote locations. This role often includes configuring VPNs, troubleshooting connectivity issues, ensuring cybersecurity compliance, and optimizing remote access solutions. Professionals in this field may work in IT support, network administration, or cybersecurity teams to ensure seamless and secure remote operations.

What are the key skills and qualifications needed to thrive in the Remote Access position, and why are they important?

To thrive in a Remote Access role, you need strong knowledge of network administration, cybersecurity, and remote connectivity protocols, often backed by relevant IT degrees or certifications such as CompTIA Network+, CompTIA Security+, or Microsoft Certified Solutions Expert (MCSE). Familiarity with virtual private network (VPN) technologies, remote desktop applications, firewall management, and multi-factor authentication systems is typically required. Excellent problem-solving skills, attention to detail, and clear communication are crucial for effective troubleshooting and collaboration. These skills are essential for ensuring secure, uninterrupted access to systems and swift resolution of connectivity issues for remote users.

What are some common challenges faced by Remote Access professionals, and how do they typically overcome them?

Remote Access professionals often encounter challenges such as ensuring secure connections for users, troubleshooting connectivity issues across various devices and platforms, and responding quickly to potential cyber threats. They overcome these obstacles by staying current with security best practices, performing regular system audits, and employing robust monitoring tools to proactively detect and resolve issues. Effective teamwork with IT security and support staff is also key to managing high-stakes situations and maintaining business continuity. Additionally, they often develop clear documentation and provide user education to help prevent common access problems. This proactive and collaborative approach helps maintain a safe, reliable remote work environment for all users.

What is the best job to work remotely?

Remote Access is a role that involves managing and supporting remote connectivity and security for organizations, often requiring skills in networking, cybersecurity, and remote tools. Many remote jobs are in fields like software development, customer support, digital marketing, and IT support, which can often be performed from home with the right skills and equipment.
What are the most commonly searched types of Access jobs in Washington? The most popular types of Access jobs in Washington are:
Infographic showing various Remote Access job openings in Washington as of May 2026, with employment types broken down into 69% Full Time, 25% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution, with an average salary of $57,484 per year, or $27.6 per hour.

Help Desk Technician - REMOTE

Capitol Recruiters Inc.

Washington, DC • Remote

$50K - $80K/yr

Full-time

Posted 21 days ago


Job description

Help Desk Technician - Fully REMOTE - for IT department of a prominent global law firm. **A minimum of one full year or more of relevant experience in a large law firm is required. This role is part of the IT Help Desk professionals delivering gold standard technology experience. The Help Desk Technician provides end user technical assistance and support related to computer systems, hardware, software, and remote access, leading the responsive handling/triage of issues coordinating with cross functional IT staff. Available shifts: Wednesday - Sunday 3:30 pm - 12 am Saturday - Monday 11:30pm - 1pm Saturday - Wednesday 7am - 3:30pm Duties: Technical assistance/support for inquiries related to firm computer systems, hardware, software, and remote access. Respond to support requests over the phone or via email in a professional manner.

Thoroughly document support requests using Help Desk ticketing system. Facilitate issue handling/escalation with cross-functional support staff. Monitor help desk issues working with Help Desk/End User Support management to evaluate potential issues as part of the ITIL/ITSM discipline.

Follow up with customers, provide feedback, and see issues through to resolution. Write tips, frequently asked questions, and knowledge articles for the knowledge base. Remain up to date on Firm technology and systems, policies and procedures through self-guided learning and review of training materials.

Conduct independent research on systems to solve intricate or complex technical problems. Position Requirements: College degree is strongly preferred. Appropriate technical certification(s) preferred. A minimum of one full year or more of relevant experience in a large law firm is required.

Knowledgeable of applications/technologies common to a law firm. Knowledge of best practices for designing/implementing a global, tiered IT support desk model. Working knowledge of ITIL process design for IT Service Management.

Knowledge of leading service desk performance indicators/service level standards. Knowledge of leading service desk technology solutions for IT and non-IT users (e.g., ServiceNow). Excellent attention to detail/organizational skills.

Strong service orientation. Highly motivated and analytical. Excellent attention to detail and debugging skills.

Ability to work independently as well as part of a team. Flexibility to work before and after business hours OT. The salary range is $50k - 80k+ depending on location and experience.