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Remote Abstract Management Group Jobs in Arkansas

USAble Life

Go-To-Market Manager - Remote

Little Rock, AR · On-site +1

$39.62 - $71.30/hr

Team-oriented, collaborative group of peers * Career advancement opportunities * Tuition ... Strong program management and stakeholder coordination experience. Go-To-Market Manager Overview ...

Tchibo GmbH

In deiner Rolle als IT Workplace Engineer (m/w/d) Endpoint Management bist du verantwortlich für ... Du kennst dich mit Group Policy Richtlinien aus und hast bereits mit remote Computing Lösungen wie ...

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Customer Support Specialist - REMOTE - Little Rock, Arkansas

Davies

Little Rock, AR • On-site, Remote

$17/hr

Full-time

Posted 13 days ago

Job description

Company:
ClaimsPro LP - International Programs Group
Customer Support Specialist - REMOTE - Little Rock, Arkansas
We are seeking a Full Time Customer Support Specialist to join our team in Little Rock, Arkansas! This is a remote based postiion.
Reporting to the Specialty Group Team Lead, the Customer Support Specialist is responsible for certain programs and the day-to-day upkeep of claims.
IPG works in the contiguous 48 states, Hawaii, and Puerto Rico handling a variety of claims including, but not limited to auto physical damage, inland marine cargo, dealers' open lot, property damage (commercial and homeowners) and general liability.
Job Responsibilities:
  • Provides administrative support for client claims
  • Maintains Claim Databases
  • Sets up all new claims within the required time frame
  • Answer all phone calls for client programs
  • Provides follow up to all open claims in client systems and claim files
  • Fills in on other programs when needed
  • Attends monthly team meetings
  • Other duties as assigned

Qualifications, Education and/or Experience
  • 1-2 years relatable customer support experience
  • High School Diploma or Equivalent required
  • Bachelor's degree is preferred

Computer Skills
  • Proficient in Microsoft Office

Competencies
  • Strong writing skills and proper use of grammar to document claim file notes clearly with all communications and activities that occur during of handling the claim.
  • Excellent time management skills
  • Strong Communicator (verbal and written)
  • Ability to multi-task and handle high volume of concurrent tasks
  • Work collaboratively with others inside and outside the company

Environment/Working Conditions:
  • Only US residents will be considered
  • Dynamic environment with tight deadlines, number and changing priorities
  • All prospective employees must pass a background check
  • Office environment including prolonged periods of computer use
  • Remote working, but may be called into work in the office temporarily or permanently at any time
  • Hourly Rate of Pay: $17 USD per hour

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.
Unsolicited Outreach Statement - Recruitment Agencies
We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies do not contact our employees or managers directly to present candidates. Be advised we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.
#IPG

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