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Remote 911 Dispatcher Jobs in Rochester, NY (NOW HIRING)

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How much do remote 911 dispatcher jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote 911 dispatcher in Rochester, NY is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.46 per hour, depending on experience, location, and employer.

What is a Remote 911 Dispatcher job?

A Remote 911 Dispatcher is responsible for answering emergency calls, assessing situations, and dispatching the appropriate emergency services, all while working from a remote location. They use specialized software and communication tools to coordinate with police, fire, and medical personnel. Strong multitasking, problem-solving, and communication skills are essential for handling high-pressure situations effectively. Remote dispatchers typically undergo training to ensure they follow protocols and respond appropriately to emergencies.

What are the key skills and qualifications needed to thrive in the Remote 911 Dispatcher position, and why are they important?

To thrive as a Remote 911 Dispatcher, you need excellent communication skills, strong attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent and specialized emergency dispatch training. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and relevant certifications like Emergency Medical Dispatcher (EMD) are also important. Outstanding multitasking, active listening, and empathy help you excel in managing urgent situations and supporting individuals in distress. These skills are vital to accurately assess emergencies, prioritize responses, and coordinate critical services while working remotely.

What are the main challenges of working as a remote 911 dispatcher, and how is support provided in a virtual environment?

Working as a remote 911 dispatcher can present challenges such as managing high-stress situations without in-person team support and maintaining uninterrupted focus in a home environment. To address these challenges, agencies typically provide robust virtual training, ongoing access to supervisors, and digital communication channels for real-time team coordination. Dispatchers may also participate in regular online briefings and wellness check-ins to foster collaboration and well-being. Having a quiet, dedicated workspace and reliable internet connection are key to ensuring effective performance and minimizing distractions while handling critical calls.
More about Remote 911 Dispatcher jobs
What are the most commonly searched types of 911 Dispatcher jobs in Rochester, NY? The most popular types of 911 Dispatcher jobs in Rochester, NY are:
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What job categories do people searching Remote 911 Dispatcher jobs in Rochester, NY look for? The top searched job categories for Remote 911 Dispatcher jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Remote 911 Dispatcher jobs? Cities near Rochester, NY with the most Remote 911 Dispatcher job openings:
Remote 911 Dispatcher jobs near you

Remote Freight Dispatcher - Commission-Based

American Logistics Authority

Rochester, NY • Remote

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

A logistics service provider is seeking a Freight Dispatcher (Independent Contractor) to manage dispatching for owner-operators. This remote position offers a commission-based income with high earning potential, requiring strong negotiation and organizational skills. Ideal candidates are self-motivated and can manage their own workflow effectively.

Comprehensive training and support are provided, along with performance incentives based on results. #J-18808-Ljbffr

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