2

Remote 911 Dispatcher Jobs in Rochester, NY (NOW HIRING)

Lab Dispatcher

Rochester, NY · Remote

$23 - $27/hr

Lab Dispatcher (Remote) Pay: $23-$27/hr Schedule: Mon - Fri, 8a -5p (EST Work Hours) Full-Time, Temp-to-Hire Great Benefits Including: Medical, Dental, Vision & More... Lab Dispatcher PrideStaff is ...

Posted today

Remote 911 Dispatcher information

See Rochester, NY salary details

$11

$21

$33

How much do remote 911 dispatcher jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for remote 911 dispatcher in Rochester, NY is $21.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $23.46 per hour, depending on experience, location, and employer.

What is a remote 911 dispatcher?

A Remote 911 Dispatcher is responsible for answering emergency calls, assessing situations, and dispatching the appropriate emergency services, all while working from a remote location. They use specialized software and communication tools to coordinate with police, fire, and medical personnel. Strong multitasking, problem-solving, and communication skills are essential for handling high-pressure situations effectively. Remote dispatchers typically undergo training to ensure they follow protocols and respond appropriately to emergencies.

What skills and qualifications are needed to be a remote 911 dispatcher?

To thrive as a Remote 911 Dispatcher, you need excellent communication skills, strong attention to detail, and the ability to remain calm under pressure, often supported by a high school diploma or equivalent and specialized emergency dispatch training. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and relevant certifications like Emergency Medical Dispatcher (EMD) are also important. Outstanding multitasking, active listening, and empathy help you excel in managing urgent situations and supporting individuals in distress. These skills are vital to accurately assess emergencies, prioritize responses, and coordinate critical services while working remotely.

What are the main challenges of working as a remote 911 dispatcher, and how is support provided in a virtual environment?

Working as a remote 911 dispatcher can present challenges such as managing high-stress situations without in-person team support and maintaining uninterrupted focus in a home environment. To address these challenges, agencies typically provide robust virtual training, ongoing access to supervisors, and digital communication channels for real-time team coordination. Dispatchers may also participate in regular online briefings and wellness check-ins to foster collaboration and well-being. Having a quiet, dedicated workspace and reliable internet connection are key to ensuring effective performance and minimizing distractions while handling critical calls.

How easy is it to get hired as a remote 911 dispatcher?

Getting hired as a remote 911 dispatcher typically requires relevant emergency communication experience, certification such as E911 or CPR, and strong communication skills. The hiring process often involves background checks, assessments, and training, making it moderately competitive depending on the employer and location.

How to become a remote 911 dispatcher?

To become a remote 911 dispatcher, candidates typically need a high school diploma or equivalent, completion of emergency dispatch training, and certification such as the APCO Public Safety Telecommunicator (PST) certification. Strong communication skills, the ability to multitask, and familiarity with dispatch software are essential, and some positions may require prior experience in emergency services or call centers.

What are the most commonly searched types of 911 Dispatcher jobs in Rochester, NY?

The most popular types of 911 Dispatcher jobs in Rochester, NY are:

What are popular job titles related to Remote 911 Dispatcher jobs in Rochester, NY?

For Remote 911 Dispatcher jobs in Rochester, NY, the most frequently searched job titles are:

What job categories do people searching Remote 911 Dispatcher jobs in Rochester, NY look for?

The top searched job categories for Remote 911 Dispatcher jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote 911 Dispatcher jobs?

Cities near Rochester, NY with the most Remote 911 Dispatcher job openings:

Infographic showing various Remote 911 Dispatcher job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 87% Full Time, 9% Part Time, and 3% Contract. Highlights an 98% Physical, and 2% Remote job distribution, with an average salary of $45,212 per year, or $21.7 per hour.

Lab Dispatcher

PrideStaff

Rochester, NY • Remote

$23 - $27/hr

Full-time

Medical, Dental, Vision

This job post has expired today. Applications are no longer accepted.


Job description

Job: Lab Dispatcher (Remote)

Pay: $23-$27/hr

Schedule: Mon - Fri,  8a -5p (EST Work Hours)

Full-Time, Temp-to-Hire

Great Benefits Including:  Medical, Dental, Vision & More...


Lab Dispatcher Job Description:

PrideStaff is currently working with an international laboratory testing company that has an opening for a fully remote Lab Dispatcher. The Lab Dispatcher will provide support for multiple departments and teams. The Lab Dispatcher will monitor transportation vendor performance, troubleshoot problems, and provide communication support. The ideal Lab Dispatcher is motivated, organized, goal-oriented, and has strong computer and technical skills. The Lab Dispatcher is a full-time, remote, temp-to-hire position.


 Lab Dispatcher Job Responsibilities:

  • Manage Third-Party Vendor relationships, Monitor Activities & Evaluate Performance; Resolve Issues from Internal & External Clients
  • Plan & Organize Work, Ensure Adequate Resources in Accordance with Transportation’s and Other Department Schedules
  • Maintain Client Data and Route Information Utilizing TMS, Intergis VCR or any Other Applicable System
  • Implement Department Strategy & Communicate a Coherent Vision of the Department
  • Communicate with Internal Departments to Coordinate Work & Resolve Issues as Needed


 Lab Dispatcher Job Requirements:

  • High School Diploma or Equivalent Required 
  • Transportation Experience or Combination of Education and Experience is Required; Associate's or Bachelor's is Preferred
  • Excellent Computer and Technical Skills & Ability to Multitask Between Multiple Technologies & Programs (i.e Phone, Software, MS Office, TMS, Intergis VCR, etc) is a Must 
  • Must Have Proven Ability to Provide Excellent Customer Service
  • Strong Communication Skills (Verbal & written) are Required
  • Must be Reliable and Dependable in Attendance
  • Strong Attention to Detail & Value Accuracy, Safety & Quality
  • Ability to Work Independently & Collaborate as Part of a Team
  •  Have a Positive Attitude & be Able to Thrive in a Fast-Paced Environment


PrideStaff Hiring Requirements:

  • Must be 18+ Years Old
  • Must be Willing to Submit to a Pre-Employment Background Check
  • Must be Willing to Submit to a Drug Screen
  • Must be Able to Provide Proof of Eligibility to Work in The U.S.

Enhance your career with a full-time job with a great company, competitive wages, and let PrideStaff support you in your future employment endeavors. Your future starts with PrideStaff!



PrideStaff logo

About PrideStaff

Sourced by ZipRecruiter

Accountability of local ownership along with the resources and expertise that the $200m national organization of PrideStaff backing us has. Therese is involved in all day-to-day operations. She leads a dynamic team of recruiters who together are focused on ensuring both clients and candidates have an exceptional experience. When you call the office, it is not unusual that Therese will answer the phone. Along with her team, she conducts interviews and helps with the hiring process. Additionally, PrideStaff’s 80+ other locations across the United States gives us resources not available to most other local staffing firms. It’s not what we say about ourselves that matters…it’s what has been said in our over 3,800 client testimonials that we’ve received over the years that matters.

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Fresno, CA, US