... 5pm EST, MF This position will work with members under Sentara Health Plans who are both medically and behaviorally complex. This position requires both in-person/face-to-face assessments and remote ...
... 5pm EST, MF This position will work with members under Sentara Health Plans who are both medically and behaviorally complex. This position requires both in-person/face-to-face assessments and remote ...
Remote- Entry Level Manager
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Remote- Entry Level Manager
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Remote Tax Accountant
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$89K - $116K/yr
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$90K - $135K/yr
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Arlington, VA · On-site +1
$20/hr
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Remote 5Pm 1Am information
What is a remote 5pm 1am job?
A Remote 5Pm 1Am job refers to a position where employees work remotely (from home or another location outside the office) with a scheduled shift from 5:00 PM to 1:00 AM. These roles are often found in industries that require evening or overnight coverage, such as customer service, IT support, or global operations. Working these hours allows companies to provide support across different time zones and can offer flexibility to those who prefer non-traditional work hours. Typically, all communication and job responsibilities are managed online using digital tools.
What are some common challenges faced by professionals working a remote 5pm to 1am shift, and how can they be managed?
Working a remote 5PM to 1AM shift often means adjusting to a non-traditional work schedule, which can present challenges such as maintaining work-life balance and staying connected with team members who work standard hours. It's important to establish a routine that includes regular breaks and healthy boundaries between work and personal time. Proactively communicating with your team and utilizing collaboration tools can help bridge any gaps due to differing schedules. Additionally, ensuring your workspace is comfortable and free from distractions can help maintain productivity during these hours.
What are the key skills and qualifications needed to thrive as a remote customer support specialist, and why are they important?
To thrive as a Remote Customer Support Specialist, you need excellent communication skills, problem-solving abilities, and prior experience in customer service roles. Familiarity with help desk software, ticketing systems, and CRM platforms is typically required, along with basic technical troubleshooting knowledge. Strong time management, patience, and a customer-centric attitude are essential soft skills in this position. These competencies ensure efficient issue resolution, high customer satisfaction, and effective remote collaboration.
What is the difference between Remote 5Pm 1Am vs Remote Customer Support Agent?
| Aspect | Remote 5Pm 1Am | Remote Customer Support Agent |
|---|---|---|
| Work Hours | 5 PM to 1 AM | Varies, often 8 AM to 5 PM or 9 AM to 6 PM |
| Required Skills | Basic communication, time management | Customer service, communication, problem-solving |
| Certifications | None typically required | Customer service certifications optional |
| Work Environment | Remote, flexible hours | Remote, customer-facing |
The Remote 5Pm 1Am role typically involves working evening hours with minimal certifications, focusing on tasks like data entry or administrative support. In contrast, a Remote Customer Support Agent requires strong communication skills and often customer service experience, working during standard or varied hours. Both roles are remote but serve different industry needs and schedules.
What are popular job titles related to Remote 5Pm 1Am jobs in Reston, VA?
For Remote 5Pm 1Am jobs in Reston, VA, the most frequently searched job titles are:
What job categories do people searching Remote 5Pm 1Am jobs in Reston, VA look for?
The top searched job categories for Remote 5Pm 1Am jobs in Reston, VA are:
What cities near Reston, VA are hiring for Remote 5Pm 1Am jobs?
Cities near Reston, VA with the most Remote 5Pm 1Am job openings:
Behavior Health Utilization Management Care Coordinator
Woodbridge, VA • On-site, Remote
Full-time
Medical, Dental, Vision, Life, Retirement, PTO
Posted 22 days ago
Sentara Health rating
6.7
Based on 412 frontline employees who took The Breakroom Quiz
530th of 891 rated healthcare providers
Job description
City/State
Woodbridge, VA
Work Shift
First (Days)
Overview:
Sentara Health is looking to hire a Behavior Health Utilization Management Care Coordinator
Standard working hours: 8am to 5pm EST, MF
This position will work with members under Sentara Health Plans who are both medically and behaviorally complex.
This position requires both in-person/face-to-face assessments and remote telephonic assessments for members with Serious Mental Illnesses, Serious Emotional Disturbances (ages 2+) and Substance Abuse Disorders!
Location: Applicants must be in Winchester, Stephens City, Leesburg, Fairfax, Chantilly, Front Royal, and Alexandria, VA. Travel may include up to 90 minutes one way.
Education:
Certification/Licensure:
Required license must be valid in state of practice. One of the following:
Experience
Keywords: Talroo- Health, LCSW, LPC, NCBLCMHC, LMFT, NCBMFT, LSTAP, RN, Care Coordinator, Behavioral Health
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
Woodbridge, VA
Work Shift
First (Days)
Overview:
Sentara Health is looking to hire a Behavior Health Utilization Management Care Coordinator
Standard working hours: 8am to 5pm EST, MF
This position will work with members under Sentara Health Plans who are both medically and behaviorally complex.
This position requires both in-person/face-to-face assessments and remote telephonic assessments for members with Serious Mental Illnesses, Serious Emotional Disturbances (ages 2+) and Substance Abuse Disorders!
Location: Applicants must be in Winchester, Stephens City, Leesburg, Fairfax, Chantilly, Front Royal, and Alexandria, VA. Travel may include up to 90 minutes one way.
Education:
- Bachelor's degree (required)
Certification/Licensure:
Required license must be valid in state of practice. One of the following:
- Licensed Clinical Social Worker (LCSW) - State license - Virginia Department of Health Professionals (VADHP) OR Licensed Clinical Social Worker (LCSW) - State license - North Carolina Social Work Certification and Licensure Board (NCSWCLB) OR
- Licensed Professional Counselor (LPC) - State license - Virginia Department of Health Professionals (VADHP) OR Licensed Professional Counselor (LPC) - State license - North Carolina Board of Licensed Clinical Mental Health Counselors (NCBLCMHC) OR
- Licensed Marriage and Family Therapist (LMFT) - State license - Virginia Department of Health Professionals (VADHP) OR Licensed Marriage and Family Therapist (LMFT) - State license - North Carolina Marriage and Family Therapy Licensure Board (NCBMFT) OR
- Licensed Substance Abuse Treatment Practitioner (LSTAP) - State license - Virginia Department of Health Professionals (VADHP)
- Registered Nurse (RN) Single State - Nursing License - Virginia Department of Health Professionals (VADHP) OR Registered Nurse (RN) Single State - Nursing License - North Carolina Board of Nursing (NCBON) OR Registered Nurse (RN) Multi State - Nursing License - Virginia Department of Health Professionals (VADHP) OR Registered Nurse (RN) Multi State - Nursing License - North Carolina Board of Nursing (NCBON)
Experience
- 2 years of behavioral health (Required)
- 1 year of case management (Required)
Keywords: Talroo- Health, LCSW, LPC, NCBLCMHC, LMFT, NCBMFT, LSTAP, RN, Care Coordinator, Behavioral Health
Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to 10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - 5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - 10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states:
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
What Sentara Health employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Sentara Health
Sourced by ZipRecruiter
Industry
Hospitals
Company size
10,000+ Employees
Headquarters location
Norfolk, VA, US
Year founded
1888