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Relocation Package Claims Adjuster Jobs in Utah (NOW HIRING)

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Personal Effects Claims Specialist

Salt Lake City, UT · On-site

$70K - $75K/yr

... relocations. Our Personal Effects claims team plays a critical role in delivering compassionate ... Adjuster license(s) or willingness to obtain. Salary Transparency: Disclosure required under ...

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Relocation Package Claims Adjuster information

What is a relocation package claims adjuster?

A Relocation Package Claims Adjuster is a professional who evaluates and processes claims related to employee relocation packages, such as moving expenses, temporary housing, and losses or damages incurred during a move. They work with employees, relocation companies, and insurance providers to verify claims, determine coverage, and ensure fair settlements. Their goal is to make the relocation process smoother by resolving claims efficiently and in compliance with company policies and insurance guidelines.

What are the most common challenges faced by a relocation package claims adjuster, and how can they be addressed?

Relocation Package Claims Adjusters often face challenges such as handling complex claims involving multiple parties, verifying documentation for international moves, and managing tight deadlines to minimize disruption for transferees. Success in this role requires strong communication skills to coordinate with clients, moving companies, and insurers, as well as keen attention to detail to identify fraudulent or incomplete claims. Building a solid knowledge of relevant regulations and maintaining clear, organized records can help address these challenges and ensure timely, accurate claim resolutions.

What are the key skills and qualifications needed to thrive as a relocation package claims adjuster, and why are they important?

To thrive as a Relocation Package Claims Adjuster, you need strong analytical abilities, attention to detail, and experience in insurance claims processing, often supported by a relevant degree or industry certifications. Familiarity with claims management software, CRM systems, and knowledge of relocation policies and regulations are typically required. Excellent communication, negotiation, and empathy are vital for effectively resolving disputes and supporting clients through stressful transitions. These skills ensure accurate claims assessment, customer satisfaction, and compliance with legal and company standards.

What is the difference between Relocation Package Claims Adjuster vs Property Claims Adjuster?

AspectRelocation Package Claims AdjusterProperty Claims Adjuster
CertificationsAdjuster licenses, possibly specialized in relocation or moving claimsGeneral property insurance licenses, such as state-specific adjuster licenses
Work EnvironmentInsurance companies, relocation firms, or third-party administrators handling relocation claimsInsurance companies, public adjusting firms, or independent agencies handling property damage claims
Industry UsagePrimarily in relocation and moving industries, focusing on claims related to moving services and logisticsAcross various sectors including residential, commercial, and industrial property damage

The main difference is that a Relocation Package Claims Adjuster specializes in claims related to moving and relocation services, while a Property Claims Adjuster handles a broader range of property damage claims across multiple industries. Both roles require similar licensing and work in insurance environments, but their focus areas differ significantly.

What are popular job titles related to Relocation Package Claims Adjuster jobs in Utah?

For Relocation Package Claims Adjuster jobs in Utah, the most frequently searched job titles are:

What job categories do people searching Relocation Package Claims Adjuster jobs in Utah look for?

The top searched job categories for Relocation Package Claims Adjuster jobs in Utah are:

What cities in Utah are hiring for Relocation Package Claims Adjuster jobs?

Cities in Utah with the most Relocation Package Claims Adjuster job openings:

Relocation Package Claims Adjuster jobs near you

Property General Claims Adjuster - Field

USAA

Salt Lake City, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

52nd of 173 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Property General Adjuster, you will work within defined guidelines and framework to investigate, evaluate, negotiate and settle the highest complexity property insurance claims presented by or against our members. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a field-based role and the desire candidate needs to residing within Salt Lake City, UTCandidates currently living in this location or willing to self-relocate are encouraged to apply.
What you'll do:
  • Manages assigned claims caseload comprised of claims with highest complexity damages that require considerable knowledge and understanding of claims coverage.
  • Partners with vendors and internal business partners to facilitate highest complexity claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
  • Extensive evaluation for highly complex claims, involving lengthy research and determination of settlement. Proactively identifies and engages in additional confirmation of potential discrepancies resulting from research involving complicated situations.
  • Serves as a resource for less experience staff on complicated claim situations.
  • Determines coverage through analyzing extensive information involving highly complex policy terms, including claim resolution.
  • Communicates with insured about coverage or any issues that involve additional information or considerations regarding settlement amount.
  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate.
  • Determines and negotiates highly complex settlement. Makes recommendations to management for settlement amounts outside of authority limits.
  • Maintains accurate and current claim file with critical documentation throughout the claims process for highly complex.
  • Proficient knowledge of estimating technology platforms. Utilizes platforms to prepare claims estimates in order to manage complex property insurance claims.
  • Serves as a subject matter expert for claims handling.
  • Supports workload surges and/or Catastrophe (CAT) operations as needed to include working significant overtime; may require deployment travel during designated CATs.
  • Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
  • May require travel to resolve claims and conduct in-person inspections.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • High School Diploma or General Equivalency Diploma required.
  • 4 years' relevant property claims adjusting experience that includes writing estimates of moderate-highly complex claims and field adjusting experience.
  • 2 years' experience handling dwelling claims.
  • Successfully acquire Property & Casualty (P&C) adjuster license and state registrations within 90 days of hire.
  • Proficient knowledge of Xactimate or similar estimating platform. Expert knowledge estimating losses of moderate complexity.
  • Advanced knowledge of property claims contracts and interpretation of case law.
  • Proficient knowledge of residential construction.
  • Demonstrated negotiation, investigation, communication and conflict resolution skills.
  • Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.

What sets you apart:
  • General Adjuster experience with a Standard Insurance Carrier
  • 5+ years of Property field adjuster experience handling large loss, heavy structure claims and ALE management
  • 5+ years of experience handling dwelling claims in the field
  • Xactimate Level 2 certification
  • Insurance Industry designations such as CPCU, AIC, SCLA, AINS
  • Currently hold an active P&C Adjuster License
  • Currently reside or able to self-relocate withing Salt Lake City, UT

Physical Demand Requirements:
  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
  • May require the ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces.
  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.

Compensation range: The salary range for this position is: $82,420.00 - $162,550.00
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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