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Relocation Package Claims Adjuster Jobs in Tennessee

Chubb

Claim Adjuster

Chattanooga, TN

$48K - $67K/yr

The Claims Adjuster is responsible for contacting claimant and /or service providers to request ... Chubb offers a comprehensive benefits package, more details on which can be found on our careers ...

Erie Insurance

Property Adjuster II

Nashville, TN · On-site

$63K - $100K/yr

That's why Erie Insurance offers you an exceptional benefits package, including: * Premier health ... Also assists or acts on behalf of the claims supervisor when required. * This is a remote, work ...

Erie Insurance

Property Adjuster II

Lexington, TN · On-site +1

$63K - $100K/yr

That's why Erie Insurance offers you an exceptional benefits package, including: * Premier health ... Also assists or acts on behalf of the claims supervisor when required. * This position operates ...

Erie Insurance

Property Adjuster II

Murfreesboro, TN · On-site

$63K - $100K/yr

That's why Erie Insurance offers you an exceptional benefits package, including: * Premier health ... Also assists or acts on behalf of the claims supervisor when required. * This is a remote, work ...

The Misch Group

Public Adjuster

Nashville, TN

W2, Base Salary 70K+, and industry leading commission package We are looking for a results-oriented ... Educate prospective clients on our services and guide them through the insurance claims process.

Erie Insurance

Property Adjuster II

Murfreesboro, TN · On-site

$63K - $100K/yr

That's why Erie Insurance offers you an exceptional benefits package, including: * Premier health ... Also assists or acts on behalf of the claims supervisor when required. * This is a remote, work ...

Erie Insurance

Property Adjuster II

Lexington, TN · On-site

$63K - $100K/yr

That's why Erie Insurance offers you an exceptional benefits package, including: * Premier health ... Also assists or acts on behalf of the claims supervisor when required. * This position operates ...

Erie Insurance

Property Adjuster II

Nashville, TN · On-site

$63K - $100K/yr

That's why Erie Insurance offers you an exceptional benefits package, including: * Premier health ... Also assists or acts on behalf of the claims supervisor when required. * This is a remote, work ...

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Relocation Package Claims Adjuster information

What is a relocation package claims adjuster?

A Relocation Package Claims Adjuster is a professional who evaluates and processes claims related to employee relocation packages, such as moving expenses, temporary housing, and losses or damages incurred during a move. They work with employees, relocation companies, and insurance providers to verify claims, determine coverage, and ensure fair settlements. Their goal is to make the relocation process smoother by resolving claims efficiently and in compliance with company policies and insurance guidelines.

What are the most common challenges faced by a relocation package claims adjuster, and how can they be addressed?

Relocation Package Claims Adjusters often face challenges such as handling complex claims involving multiple parties, verifying documentation for international moves, and managing tight deadlines to minimize disruption for transferees. Success in this role requires strong communication skills to coordinate with clients, moving companies, and insurers, as well as keen attention to detail to identify fraudulent or incomplete claims. Building a solid knowledge of relevant regulations and maintaining clear, organized records can help address these challenges and ensure timely, accurate claim resolutions.

What are the key skills and qualifications needed to thrive as a relocation package claims adjuster, and why are they important?

To thrive as a Relocation Package Claims Adjuster, you need strong analytical abilities, attention to detail, and experience in insurance claims processing, often supported by a relevant degree or industry certifications. Familiarity with claims management software, CRM systems, and knowledge of relocation policies and regulations are typically required. Excellent communication, negotiation, and empathy are vital for effectively resolving disputes and supporting clients through stressful transitions. These skills ensure accurate claims assessment, customer satisfaction, and compliance with legal and company standards.

What is the difference between Relocation Package Claims Adjuster vs Property Claims Adjuster?

AspectRelocation Package Claims AdjusterProperty Claims Adjuster
CertificationsAdjuster licenses, possibly specialized in relocation or moving claimsGeneral property insurance licenses, such as state-specific adjuster licenses
Work EnvironmentInsurance companies, relocation firms, or third-party administrators handling relocation claimsInsurance companies, public adjusting firms, or independent agencies handling property damage claims
Industry UsagePrimarily in relocation and moving industries, focusing on claims related to moving services and logisticsAcross various sectors including residential, commercial, and industrial property damage

The main difference is that a Relocation Package Claims Adjuster specializes in claims related to moving and relocation services, while a Property Claims Adjuster handles a broader range of property damage claims across multiple industries. Both roles require similar licensing and work in insurance environments, but their focus areas differ significantly.

What are popular job titles related to Relocation Package Claims Adjuster jobs in Tennessee?

For Relocation Package Claims Adjuster jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Relocation Package Claims Adjuster jobs in Tennessee look for?

The top searched job categories for Relocation Package Claims Adjuster jobs in Tennessee are:

What cities in Tennessee are hiring for Relocation Package Claims Adjuster jobs?

Cities in Tennessee with the most Relocation Package Claims Adjuster job openings:

Relocation Package Claims Adjuster jobs near you
Infographic showing various Relocation Package Claims Adjuster job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 78% In-person, and 22% Hybrid job distribution.

Property Adjuster Specialist - Field Claims

USAA

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

USAA rating

8.2

Company rating: 8.2 out of 10

Based on 265 frontline employees who took The Breakroom Quiz

52nd of 174 rated banks

Job description

Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
As a dedicated Property Adjuster Specialist, you will work within defined guidelines and framework, investigate, evaluate, negotiate, and settle complex property insurance claims. You will confirm/analyze coverage, recognize liability exposure and negotiate equitable settlement in compliance with all state regulatory requirements. You will recognize and empathize with members' life events, as appropriate.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a local field-based role in Knoxville, TN. Candidates currently living in this location or willing to self-relocate are encouraged to apply.
What you'll do:
  • Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
  • Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
  • Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources.
  • May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
  • Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
  • Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
  • Maintains accurate, thorough, and current claim file documentation throughout the claims process.
  • Advance knowledge of estimating technology platforms and virtual inspection tools.
  • Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
  • Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
  • May be assigned CAT deployment travel with minimal notice during designated CATs.
  • Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
  • Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
  • Adjusts complex claims with attorney involvement.
  • Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
  • May require travel to resolve claims, attend training, and conduct in-person inspections.
  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:
  • High School Diploma or General Equivalency Diploma.
  • 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
  • Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
  • Proficient knowledge of residential construction.
  • Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
  • Proficient negotiation, investigation, communication, and conflict resolution skills.
  • Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
  • Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
  • Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
  • Successful completion of a job-related assessment may be required.

What sets you apart:
  • 5 years of field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)
  • Carrier experience with strong contract knowledge and ability to write large estimates
  • Experience adjusting property claims using virtual technologies
  • Property field adjuster experience handling DWG, APS and ALE adjustments
  • Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
  • Xactimate Level 1 and/or Level 2 certification
  • Prior deployments in support of catastrophes
  • Currently hold an active Adjuster License
  • Currently reside in Knoxville, TN
  • US military experience through military service or a military spouse/domestic partner

Physical Demand Requirements:
  • May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
  • May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
  • May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
  • May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.

Compensation range: The salary range for this position is: $67,750 - $121,950.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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