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Reliability Program Manager Jobs in Willowbrook, IL

WEX

SRE Architect, AI-Powered Reliability

Chicago, IL

$58.75 - $78/hr

Incident Management * Establish the enterprise incident management framework: severity definitions ... Build and operate chaos engineering programs appropriate for WEX's financial systems, running ...

Origami Risk LLC

Site Reliability Engineer

Chicago, IL · On-site +1

$100K - $120K/yr

Strong knowledge of SRE best practices and incident management protocols * Deep experience using ... Education Assistance Program - to help colleagues pursue industry/role-specific certifications

RELX

Site Reliability Engineering Lead

Chicago, IL

$58.75 - $78/hr

Manage Customer Reliability Engineering activities driving Application Monitoring, Metrics ... Comprehensive, multi-carrier program for medical, dental and vision benefits * Retirement Benefits ...

Collabera

Customer Reliability Engineer

Lisle, IL

$101K - $127K/yr

... Vendor Management Programs. Collabera recognizes true potential of human capital and provides ... The Customer Reliability Engineer will use cutting edge predictive analytics software and tools to ...

CME Group

Staff Site Reliability Engineer

Chicago, IL · Hybrid

$132K - $220K/yr

Mastery of Terraform module design and ArgoCD for managing immutable infrastructure at an ... Our compensation program also includes an annual target bonus opportunity for all employees, as ...

CME Group

Staff Site Reliability Engineer

Chicago, IL · On-site

$132K - $220K/yr

Mastery of Terraform module design and ArgoCD for managing immutable infrastructure at an ... Our compensation program also includes an annual target bonus opportunity for all employees, as ...

CME Group

Staff Site Reliability Engineer

Chicago, IL · Hybrid

$132K - $220K/yr

Demonstrated experience with automation, CI/CD, orchestration, and configuration management ... Our compensation program also includes an annual target bonus opportunity for all employees, as ...

CME Group

Staff Site Reliability Engineer

Chicago, IL · On-site

$132K - $220K/yr

Demonstrated experience with automation, CI/CD, orchestration, and configuration management ... Our compensation program also includes an annual target bonus opportunity for all employees, as ...

CME Group

Staff Site Reliability Engineer

Chicago, IL · On-site

$132K - $220K/yr

Demonstrated experience with automation , CI/CD, orchestration, and configuration management ... Our compensation program also includes an annual target bonus opportunity for all employees, as ...

Reyes Coca-Cola Bottling

Reliability Lead

Niles, IL · On-site

$77K - $97K/yr

... programs, including root cause and breakdown analysis * Ensure equipment uptime and compliance with Good Manufacturing Practices (GMP) and safety standards * Manage Computerized Maintenance ...

Reyes Coca-Cola Bottling

Reliability Lead

Niles, IL · On-site

$77K - $97K/yr

... programs, including root cause and breakdown analysis * Ensure equipment uptime and compliance with Good Manufacturing Practices (GMP) and safety standards * Manage Computerized Maintenance ...

Reyes Coca-Cola Bottling

Reliability Lead

Niles, IL · On-site

$77K - $97K/yr

... programs, including root cause and breakdown analysis * Ensure equipment uptime and compliance with Good Manufacturing Practices (GMP) and safety standards * Manage Computerized Maintenance ...

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Reliability Program Manager information

See Willowbrook, IL salary details

$61.3K

$116.2K

$166.7K

How much do reliability program manager jobs pay per year?

As of Jul 18, 2026, the average yearly pay for reliability program manager in Willowbrook, IL is $116,199.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,500.00 and $138,500.00 per year, depending on experience, location, and employer.

Is a program manager a high paying job?

Reliability Program Managers typically earn higher salaries compared to many other managerial roles due to their specialized skills in overseeing system reliability, risk management, and process improvement. Compensation varies by industry, experience, and location, but it is generally considered a well-paying position within engineering and operations fields.

What is a Reliability Program Manager?

A Reliability Program Manager is a professional responsible for developing, implementing, and managing programs that ensure the dependability and optimal performance of systems, equipment, or processes within an organization. They analyze data, identify potential risks, and create strategies to minimize downtime and improve reliability. Their role often involves cross-functional collaboration, continuous improvement initiatives, and adherence to industry standards and best practices. Reliability Program Managers are commonly found in sectors like manufacturing, energy, aerospace, and technology.

How does a Reliability Program Manager typically collaborate with engineering and operations teams to drive improvements?

A Reliability Program Manager works closely with both engineering and operations teams to identify areas where equipment or process reliability can be enhanced. This involves facilitating cross-functional meetings, analyzing failure data, and aligning improvement initiatives with production goals. The manager often acts as a bridge, translating technical findings into actionable plans that operations can implement. Effective communication and the ability to prioritize projects based on impact and resource availability are key to successful collaboration.

What does a reliability program manager do?

A reliability program manager oversees strategies to improve the dependability and performance of equipment, systems, or processes within an organization. They analyze failure data, develop maintenance plans, and implement reliability best practices, often using tools like FMEA or RCM, to reduce downtime and enhance operational efficiency.

What are the key skills and qualifications needed to thrive as a Reliability Program Manager, and why are they important?

A Reliability Program Manager typically needs a solid background in engineering, reliability analysis, and project management, often supported by a relevant degree and certifications like Certified Reliability Engineer (CRE). Familiarity with reliability modeling software, root cause analysis tools, and asset management systems is common in the role. Strong leadership, problem-solving, and communication skills are crucial for effectively coordinating teams and driving reliability initiatives. These skills are essential to ensure equipment uptime, reduce operational risks, and optimize organizational performance.

What engineering jobs pay $500,000?

Engineering roles such as senior petroleum engineers, aerospace engineers, and software engineering managers can earn $500,000 or more annually, especially with extensive experience, advanced certifications, and leadership responsibilities. High-paying engineering positions often require specialized skills, advanced degrees, and work in industries like oil and gas, aerospace, or technology firms with stock options or bonuses.

What is the role of a reliability manager?

A reliability manager oversees the maintenance and performance of equipment and systems to ensure they operate efficiently and reliably. They analyze failure data, develop maintenance strategies, and implement continuous improvement processes, often using tools like FMEA and reliability-centered maintenance. Strong analytical skills and knowledge of industry standards are essential for this role.

What is the difference between Reliability Program Manager vs Maintenance Engineer?

AspectReliability Program ManagerMaintenance Engineer
Primary FocusDeveloping and implementing reliability strategies to improve equipment uptimePerforming maintenance tasks to repair and maintain equipment
CertificationsReliability certifications (e.g., RCM, RCPE) often preferredMechanical or electrical engineering degrees, maintenance certifications
Work EnvironmentOffice-based planning, cross-department collaborationFieldwork, plant or facility maintenance
Industry UsageCommon in manufacturing, energy, and industrial sectorsCommon in manufacturing, facilities management, and industrial plants

The Reliability Program Manager focuses on strategic reliability initiatives to prevent failures, while Maintenance Engineers handle hands-on repair and maintenance tasks. Both roles are essential for operational efficiency but differ in scope and responsibilities.

What job categories do people searching Reliability Program Manager jobs in Willowbrook, IL look for? The top searched job categories for Reliability Program Manager jobs in Willowbrook, IL are:
What cities near Willowbrook, IL are hiring for Reliability Program Manager jobs? Cities near Willowbrook, IL with the most Reliability Program Manager job openings:
Reliability Program Manager jobs near you
Global Knowledge Governance & Standards Program Manager

Global Knowledge Governance & Standards Program Manager

Uber Technologies, Inc.

Chicago, IL • On-site

Full-time

Retirement

Posted 4 days ago

Job description


About the Role
At Uber, knowledge powers every customer support experience. As the Global Knowledge Governance & Standards Program Manager, you will define and scale the standards, governance systems, and quality frameworks that ensure support content is accurate, consistent, compliant, and up to date across all customer, agent, and automated support experiences.
This role serves as the central owner of content governance and standards across a diverse ecosystem of content teams, channels, and support surfaces. You will establish the principles, processes, and measurement systems that ensure customers receive a consistent experience regardless of where content is created or consumed.
Working across Content, AI Content, Product, Engineering, Operations, Legal, and business stakeholders, you will transform governance from a reactive review process into a scalable operating model that proactively manages content quality, content health, and standards adoption. Success in this role will directly improve the consistency, reliability, and effectiveness of Uber's support experience globally.
What You Will Do
Define and Scale Global Content Standards
  1. Own the standards that govern support content across customer, agent, self-service, and automated support experiences.
  2. Define and evolve standards for content quality, accuracy, tone of voice, terminology, structure, readability, and usability.
  3. Establish clear guidance that enables multiple content teams to create consistent experiences regardless of channel, geography, or business line.
  4. Ensure standards support both human-authored and machine-delivered experiences while maintaining a consistent Uber voice and quality bar.
  5. Partner with Experience, Content, Product, and Operations teams to translate customer experience principles into scalable, enforceable standards.
  6. Continuously evolve standards based on business needs, customer feedback, operational insights, and emerging support experiences.
Operationalize Governance Across Workflows
  1. Design and implement governance processes that are embedded into content creation, review, publishing, and maintenance workflows.
  2. Create scalable governance mechanisms that balance centralized standards with distributed content ownership.
  3. Partner with AI Content, Product, Engineering, and Operations teams to embed governance controls and quality requirements into tools and systems.
  4. Drive adoption of governance practices and standards across a distributed global organization.
  5. Establish clear ownership models, escalation paths, and accountability mechanisms to ensure compliance and long-term sustainability.
Drive Content Health & Lifecycle Management
  1. Establish processes and accountability mechanisms that ensure content remains accurate, current, compliant, and aligned with standards over time.
  2. Build proactive monitoring systems that identify outdated, inconsistent, duplicated, or high-risk content before it impacts customers.
  3. Define and track content health metrics that provide visibility into quality, freshness, standards adherence, and governance effectiveness.
  4. Partner with content teams and AI Content to address quality gaps and continuously improve the overall health of Uber's knowledge ecosystem.
  5. Create reporting and insights that enable leadership to make informed decisions about content quality and governance investments.
Enable Scalable Knowledge Operations
  1. Ensure governance frameworks and standards can scale across multiple content teams, channels, and support experiences.
  2. Partner with Product and Engineering teams to ensure content standards can be consistently applied across all support surfaces.
  3. Leverage technology, automation, and workflow improvements to increase governance effectiveness and operational efficiency.
  4. Help establish a sustainable operating model that supports the long-term evolution of Uber's knowledge ecosystem.
Drive Cross-Functional Alignment
  1. Influence stakeholders across Content, AI Content, Operations, Product, Engineering, Legal, Compliance, and Customer Support organizations.
  2. Build alignment around standards, governance priorities, quality expectations, and content health objectives.
  3. Lead complex governance initiatives from design through implementation, adoption, and continuous improvement.
  4. Act as a trusted advisor on content standards, tone, governance, and quality across the organization.

Basic Qualifications
  1. 5+ years of experience in program management, content operations, knowledge management, governance, quality, compliance, or a related field.
  2. Experience designing and implementing scalable governance frameworks, quality programs, or operational processes.
  3. Demonstrated success driving cross-functional initiatives across multiple stakeholders and teams.
  4. Strong analytical skills with experience defining metrics, scorecards, reporting frameworks, or operational performance measures.
  5. Proven ability to translate strategy into repeatable processes, systems, and measurable outcomes.
  6. Experience operating effectively in highly ambiguous and fast-moving environments.

Preferred Qualifications
  1. Experience with content management systems (CMS), knowledge management systems (KMS), or governance platforms.
  2. Experience developing content standards, quality frameworks, or governance programs at scale.
  3. Experience managing content health, lifecycle management, or compliance initiatives.
  4. Familiarity with support operations, customer experience, or large-scale content ecosystems.
  5. Experience partnering closely with Product, Engineering, or Operations teams to drive operational outcomes.

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Responsibilities
For Chicago, IL-based roles: The base salary range for this role is USD $146,000 per year - USD $162,000 per year.
For New York City, NY-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.
For San Francisco, CA-based roles: The base salary range for this role is USD $162,000 per year - USD $180,000 per year.
For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award & other types of comp. All full-time employees are eligible to participate in a 401(k) plan. You will also be eligible for various benefits.
About Us
Ready to Ride?
This isn't the kind of place where you follow a playbook - it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves - we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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