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Reliability Program Manager Jobs in Phoenix, AZ (NOW HIRING)

SRE

Chandler, AZ ยท Hybrid

$68/hr

This role involves managing the entire lifecycle of cloud services, from initial design and ... We offer an ESPP (employee stock purchase program) and a 401K program which allows you to ...

SRE Analyst II

Scottsdale, AZ ยท On-site

$60K - $80K/yr

The Site Reliability Engineer (SRE) Analyst II is the organization's Second line of support and ... processing/technical/management software programs Skills โ€ข Strong customer service ...

Site Reliability Engineer

Chandler, AZ ยท Hybrid

$65 - $70.24/hr

Manage and support CI/CD pipelines and cloud platforms. * Collaborate with Product Managers and ... We offer an ESPP (employee stock purchase program) and a 401K program which allows you to ...

Provides administrative support to project management resources for system updates and maintenance, ensuring data consistency and reliability * Plays key role in driving continuous improvement of ...

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Reliability Program Manager information

See Phoenix, AZ salary details

$61.6K

$116.7K

$167.3K

How much do reliability program manager jobs pay per year?

As of Jun 6, 2026, the average yearly pay for reliability program manager in Phoenix, AZ is $116,655.00, according to ZipRecruiter salary data. Most workers in this role earn between $93,800.00 and $139,000.00 per year, depending on experience, location, and employer.

What is a Reliability Program Manager?

A Reliability Program Manager is a professional responsible for developing, implementing, and managing programs that ensure the dependability and optimal performance of systems, equipment, or processes within an organization. They analyze data, identify potential risks, and create strategies to minimize downtime and improve reliability. Their role often involves cross-functional collaboration, continuous improvement initiatives, and adherence to industry standards and best practices. Reliability Program Managers are commonly found in sectors like manufacturing, energy, aerospace, and technology.

How does a Reliability Program Manager typically collaborate with engineering and operations teams to drive improvements?

A Reliability Program Manager works closely with both engineering and operations teams to identify areas where equipment or process reliability can be enhanced. This involves facilitating cross-functional meetings, analyzing failure data, and aligning improvement initiatives with production goals. The manager often acts as a bridge, translating technical findings into actionable plans that operations can implement. Effective communication and the ability to prioritize projects based on impact and resource availability are key to successful collaboration.

What are the key skills and qualifications needed to thrive as a Reliability Program Manager, and why are they important?

A Reliability Program Manager typically needs a solid background in engineering, reliability analysis, and project management, often supported by a relevant degree and certifications like Certified Reliability Engineer (CRE). Familiarity with reliability modeling software, root cause analysis tools, and asset management systems is common in the role. Strong leadership, problem-solving, and communication skills are crucial for effectively coordinating teams and driving reliability initiatives. These skills are essential to ensure equipment uptime, reduce operational risks, and optimize organizational performance.

What is the difference between Reliability Program Manager vs Maintenance Engineer?

AspectReliability Program ManagerMaintenance Engineer
Primary FocusDeveloping and implementing reliability strategies to improve equipment uptimePerforming maintenance tasks to repair and maintain equipment
CertificationsReliability certifications (e.g., RCM, RCPE) often preferredMechanical or electrical engineering degrees, maintenance certifications
Work EnvironmentOffice-based planning, cross-department collaborationFieldwork, plant or facility maintenance
Industry UsageCommon in manufacturing, energy, and industrial sectorsCommon in manufacturing, facilities management, and industrial plants

The Reliability Program Manager focuses on strategic reliability initiatives to prevent failures, while Maintenance Engineers handle hands-on repair and maintenance tasks. Both roles are essential for operational efficiency but differ in scope and responsibilities.

What are popular job titles related to Reliability Program Manager jobs in Phoenix, AZ? For Reliability Program Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Reliability Program Manager jobs in Phoenix, AZ look for? The top searched job categories for Reliability Program Manager jobs in Phoenix, AZ are:
Infographic showing various Reliability Program Manager job openings in Phoenix, AZ as of May 2026, with employment types broken down into 1% Internship, 3% As Needed, 35% Full Time, 50% Part Time, 1% Temporary, and 10% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $116,655 per year, or $56.1 per hour.
Engineering Program and Account Manager

Engineering Program and Account Manager

Real Time Consulting, LLC

Phoenix, AZ โ€ข On-site

$128K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago


Job description

REAL TIME CONSULTING (An RTCo Company)-POSITION DESCRIPTION
JOB TITLE: EngineeringProgram & Account Manager
REPORTS TO:Chief Operating Officer (COO)
POSITION RESPONSIBILITIES:
Responsible for the management of all phases of Engineering program activity, including organization, planning, direction, reporting, customer relations and satisfaction, program execution, resource oversight and management.
As head of the program/account team, s/he provides the overall program leadership, management, sustainability and growth.
For the success of this position, 7 specific focus areas have been identified.
1. Customer Relations and Satisfaction
  • Thoroughly assess customer needs to provide value-added solutions; represent the full spectrum of RTC capabilities and offerings
  • Manage the account expectations while executing the program and resolving all issues to yield the highest level of customer satisfaction
  • Balance customer needs, RTC objectives and resources to ensure objectives are aligned
  • Work with all the internal and external customer teams to define, execute and extend the engineering programs and work orders
  • Collaborate with current customers to identify any risks to project that we can help mitigate by assessing any additional resource needs the current project may have
  • Provide weekly program progress status and maintain active internal team communication on changes (meetings)
2.Business Development/ Sales
  • Introduce service and solutions options to current customers and develop new strategies to meet their needs. Expand current customer relations and revenue opportunities through organic growth activities
  • Work with all the internal and external customer teams to define, execute and extend the engineering programs and work orders
3.Program Staff Management
  • Identify staff member qualification criteria per program skill requirements
  • Collaborate with Recruiter(s) to identify ideal staff fit, and with HR to on and off board staff members
  • Prescreen / Interview and select candidates according to customer requirements and budget
  • Identify the program staff structure to ensure maximum performance
  • Identify supporting functional staff needs
  • Set role and performance expectations and provide continual performance feedback
  • Provide overall leadership and direction to the program team to include coaching team members, resolving conflict, reviewing performance, and initiating corrective actions as needed
  • Assure the engineering teams comply with standard company policies and procedures; educate, inform and enforce when needed
  • Review engineering program team member's status reports across projects and address issues as appropriate with close attention to customer needs and deadlines
  • Regularly evaluate current workflow processes; assist and assure the teamswork as efficiently as possible
  • Manage team capacities to help the team manage their bandwidth
4.Program Execution
  • Establish and clearly communicate overall program objectives and long-term vision and strategy with internal and external clients
  • Meet multiple customer and company requirements while balancing the multiple roles of differing priorities.
  • Execute timely and clearly communicate decisions and recommendations
  • Ensure program-wide focus on reliability, cost, schedule and adequacy of systems, procedures and people for short term goals and long-term success
  • Address business challenges and identify continual improvement
  • Drive data-based decision-making throughout the program
  • Facilitate and make adequate priority decisions between project quality, costs, resources, scope and schedule.
  • Assessprogram risks and develop strategies for dealing with potential and identified risks
  • Assess process flows on a continuous basis and make adequate recommendations for process improvements internally and with the customers
5.Technical Performance and Schedule Management
  • Drive technical excellence by setting program standards and expectations, balancing risk and delivering performance across all identified program metrics
  • When programs require, ensure all quality requirements for the customer and regulatory agencies are met
  • Manage all program and customer changes and issues
  • Oversee the development of the program plans and critical milestones
  • Meet program plans and schedules by identifying and assessing risks and initiating necessary corrective actions
6.Contract Structure and Pricing
  • Recommend pricing based on the relevant market, as well as RTC's business strategy, program objectives and related costs
  • Lead and manage contract proposals and negotiations to develop win - win solutions
  • Direct proposal preparation to ensure alignment with customer and RTC business strategy, compliance with all requirements, timely response to customer needs and a structure for program performance
7.Financial Performance
  • Create and manage program to financial pro-forma expectations
  • Control costs and related timing to maximize program results (client needs and profit)
  • Identify/communicate risks and implement appropriate risk mitigation actions
  • Manage program budgets to conform to policy, and work with the CFO to develop processes for requesting spending
Performance Measurement:
To ensure the individual's contributions to the success of the programs and at the same time supporting the strategic growth of RTC, the following metrics will be used to measure performance:
  • Proposal turn time and close trend
  • Organic growth targeted metrics
  • Program-committed Revenue and Gross Margin
  • Customer Satisfaction survey results
  • Engineer engagement and sustainability
  • On Time Delivery of all customer program milestones
Position Qualifications and Preferences:
  • Bachelor's degree in Engineering, Computer Science, Business or other technical area
  • Aerospace Industry experience Preferred
  • 5 to 10 Years relevant Management experience in a Program Management capacity overseeingprojects with 5 or more team members (individual contributors and/or managers)
  • 5Y Experience in Full cycle Client Program fulfillment to include Opportunity identification/farming (sales); Order generation; Order fulfillment; Order execution
  • PMP certification a big plus
  • MBA a plus
  • Sharp and professional appearance, demeanor and communication with clients
  • Self-directed, organized, detail oriented
  • History of strong leadership, deep practical engineering knowledge and a track record for timely project delivery, project management, cost control and customer satisfaction
  • Must be able to work effectively in a team environment and will interface closely with the RTCo staff
  • Knowledge and creativity to the position as well as have the discipline to drive results and follow established processes
  • Motivate when needed and hold staff members accountable
  • Dynamic thinker, identify risks, and create & implement solutions
  • Comfortable to be on the phone and be in the presence of Clients, referrals, and industry network connections
  • Be open to suggestions and self-improvement; desire to constantly develop skills
  • Perseverance with assigned tasks and projects, stay focused with strong discipline
  • Must be able to synthesize and present data to client and management team - providing recommendations and alternate solutions
We offer you a small, highly productive, committed, inclusive and collaborative team, where every member is a highly focused contributor. Only A players will love our environment. We offer 2 weeks PTO, 8 Holidays, Insurance Benefits =>Health 90%/ Dental 100%/ Vision 100%, Life Insurance $50K 100% employer paid, 401K plan effective immediately, flexible schedule, and professional office environment, with casual attire. We currently operate under Covid restrictions, under such restrictions we offer our employees the safety of virtual work structure.
DURING COVID= RTC determines Covid restrictions based on various factors. For this position, job training and performance will occur virtually via MS Teams. This will take place through screen share video meetings, problem solving video meetings, staff video meetings; all our documents utilize secured shared server folders; IT will provide equipment necessary to do your work from your AZ home and will coordinate with you to set up the hardware and software properly.RTC reviews our return-to-work strategy every few months.
ABOUT THE COMPANY:
Real Time Consulting (RTC) exists to partner outstanding engineering talent to support our clients' success. Unsurpassed service is delivered to our clients by upholding responsibility, teamwork and quality. Our primary commitment is to help our clients. Since 1997, RTC has been protecting and enhancing lives with safe, reliable, innovative solutions, providing full life-cycle design, development and testing of EMBEDDED ENGINEERING SYSTEMS and SOFTWARE SOLUTIONS with Program Management and Consulting Services. Our employees average 20+ years of versatile and accomplished expertise to our clients, driving continuous innovation forward. Employee's innovative and analytical ideas are cultivated while maintaining the big picture vision in a fast-paced, changing environment. Our corporate values are to Uphold Responsibility,Support People, Promote Teamwork and Deliver Quality!
To qualify for all positions with Real Time Companies, applicants must be legally authorized to work in the United States and should not require now, or in the future, sponsorship for employment visa status.
Please be aware that Real Time Companies does not sponsor employment-based visas. Additionally, certain positions with Real Time Companies that involve work with government entities may have more restrictive employment status requirements, such as U.S. citizenship, based on security clearance requirements or other governmental requirements. An Equal Opportunity Employer M/F/D/V