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Relationship Management Jobs in Arizona (NOW HIRING)

Colgate-Palmolive Company

CRM Specialist

Scottsdale, AZ · On-site

$96K - $137K/yr

The CRM Specialist will own the end-to-end loyalty experience for the US market to build brand love and engagement. This vital role will create a persistent customer-first mentality across physical ...

Strata Information Group

Slate CRM Consultant

Phoenix, AZ · On-site +1

$90K - $125K/yr

Provide Slate CRM implementation services and general consulting such as training, functional consulting, troubleshooting, and technical support to a diverse community of higher education clients

IDEALFORCE LLC

CRM Developer(33130)

Phoenix, AZ

Company Description IDEALFORCE has a Contract position available immediately for a Microsoft Dynamics CRM/.NET Developer to join our customer in Phoenix, AZ. Please find below additional details ...

La Mesa RV

Sr. CRM Specialist (19524)

Phoenix, AZ · On-site

The Sr. CRM Specialist is responsible for implementing, configuring, and maintaining the Microsoft Dynamics 365 CRM platform to support and enhance business operations. This is a techno-functional ...

GPS Insight

CRM Systems Administrator

Scottsdale, AZ · On-site

Salesforce is our CRM and the single source of truth for our sales organization; HubSpot is our marketing automation platform driving demand generation, lead nurturing, and campaign execution. In ...

GPS Insight

CRM Systems Administrator

Scottsdale, AZ · On-site

Salesforce is our CRM and the single source of truth for our sales organization; HubSpot is our marketing automation platform driving demand generation, lead nurturing, and campaign execution. In ...

McCormick Systems

CRM Receptionist

Chandler, AZ · On-site

$16 - $21.25/hr

No CRM experience, no problem - we can teach you all you need to know to become a stellar employee! This position is full-time, Monday-Friday at our office located in Chandler, AZ. Essential ...

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Relationship Management information

See Arizona salary details

$26.1K

$75.2K

$130.9K

How much do relationship management jobs pay per year?

As of Aug 14, 2026, the average yearly pay for relationship management in Arizona is $75,208.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,100.00 and $98,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a relationship manager, and why are they important?

To thrive as a Relationship Manager, you need strong interpersonal skills, sales or business development experience, and typically a degree in business, finance, or a related field. Familiarity with CRM software, financial products, and customer analytics tools is often required. Outstanding communication, problem-solving abilities, and emotional intelligence set top performers apart. These skills and qualifications are crucial for building trust, maintaining client satisfaction, and driving business growth.

What qualifications do I need to be a relationship management?

To work in relationship management, candidates typically need a bachelor's degree in business, marketing, communications, or a related field. Strong interpersonal, communication, and problem-solving skills are essential, along with experience in customer service or sales. Certifications such as Certified Relationship Manager (CRM) can enhance prospects, and familiarity with CRM software is often required.

What are some common challenges faced in a relationship management role, and how can they be addressed?

Relationship Managers often encounter challenges such as managing diverse client expectations, handling difficult conversations, and maintaining long-term engagement. Successful professionals stay proactive by regularly communicating with clients, understanding their evolving needs, and offering tailored solutions. Building strong internal collaboration with sales, product, and support teams also helps address complex client issues more efficiently. Adapting to industry changes and continuous professional development can further enhance your ability to overcome these challenges.

What does a relationship management get paid?

The salary for a relationship management role typically ranges from $50,000 to $100,000 annually, depending on experience, industry, and location. Senior or specialized positions can earn higher, often exceeding $120,000, especially with additional certifications or skills in client relations and communication tools.

What is the difference between Relationship Management vs Customer Service Representative?

AspectRelationship ManagementCustomer Service Representative
Required CredentialsBachelor's degree, certifications in sales or client managementHigh school diploma or equivalent, customer service training
Work EnvironmentClient meetings, strategic planning, account managementCall centers, retail, support desks
Employer & Industry UsageBanking, finance, corporate sectorsRetail, telecommunications, hospitality
Search & Comparison IntentBuilding long-term client relationships, strategic growthHandling customer inquiries, issue resolution

Relationship Management focuses on developing long-term client relationships and strategic account growth, often requiring specialized credentials. Customer Service Representatives primarily handle customer inquiries and support, working in more transactional environments. While both roles involve client interaction, their goals, skills, and work settings differ significantly.

What is relationship management?

Relationship management refers to the process of building, maintaining, and enhancing relationships with clients, customers, partners, or stakeholders to foster loyalty and long-term engagement. Professionals in this field work to understand client needs, resolve concerns, and provide personalized service to ensure satisfaction. Key responsibilities often include communication, problem-solving, and strategic planning to strengthen business ties and grow opportunities. Effective relationship management can lead to increased customer retention and business growth.

What work does a relationship management do?

A relationship management professional is responsible for maintaining and strengthening relationships with clients, partners, or stakeholders to ensure customer satisfaction and loyalty. They often handle communication, resolve issues, and identify opportunities for business growth, using skills like communication, negotiation, and CRM tools. The role typically requires strong interpersonal skills and an understanding of the industry or market they serve.

What cities in Arizona are hiring for Relationship Management jobs?

Cities in Arizona with the most Relationship Management job openings:

Relationship Management jobs near you
Infographic showing various Relationship Management job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $75,208 per year, or $36.2 per hour.

CRM Specialist

Colgate-Palmolive Company

Scottsdale, AZ • On-site

$96K - $137K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Colgate-Palmolive rating

6.4

Company rating: 6.4 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

Job description

No Relocation Assistance Offered
Job Number #174264 - Scottsdale, Arizona, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values-Caring, Inclusive, and Courageous-we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
The CRM Specialist will own the end-to-end loyalty experience for the US market to build brand love and engagement. This vital role will create a persistent customer-first mentality across physical and digital channels to maximize customer acquisition, retention, and profitability. The CRM Specialist interacts with digital media customer experience lead, marketing team, digital commerce team, pro sales/affair teams and the analytics team to drive initiatives essential to the continued growth and evolution of the program and overall business.
Responsibilities:
CRM
  • Support Digital Customer Experience Lead in managing end-to-end CRM program for both consumer and professional audiences, including but not limited to, platform implementation, scheduling, agency management and creative briefing, audience segmentation, journey building to increase customer value and build brand love, retention and advocacy
  • Build and maintain email calendar and production schedule and partner with agencies to develop hard-working and effective email content/design
  • Build fully-compliant and highly-deliverable HTML email from agency-provided creative; deploy within Salesforce Marketing Cloud (B2C) SAP Mastermind (B2B)
  • Produce iterative email templates and make minor adjustments to art as needed
  • Drive positive engagement and growth of B2C customers
  • Support Professional Affairs initiatives for B2B customers (i.e. Treatment Tuesdays, Physician Fridays)
  • Use performance insights and consumer journey mapping tools to personalize and improve campaign strategies
  • Monitor relationships with existing customers through CRM systems and implement digital marketing techniques that will drive new customers and acquisition of 1st party data
  • Work closely with cross-functional team to align on personalization and consumer journey mapping to enhance the customer experience and improve campaign strategies

Loyalty Program
    Support in developing and launching a consumer(b2c) loyalty program and evolving the existing customer (b2b) loyalty program
  • Own the end-end loyalty customer experience in consumer and professional channels and champion what great customer experiences look like
  • Create and test rewards across multiple retention channels to create offerings that drive new product adoption, build sustained brand loyalty and engage consumers in our mission

Research, Analytics and Audience Segmentation
    Support the development of audience segmentation strategy and lifetime value of B2B and B2C customers
  • Track and measure KPIs to evaluate and improve on the results of content and campaigns with a test/learn agenda
  • Work with team to enhance profiles of 1P data to further personalize the journeys / messaging
  • Develop the 360-degree view of the customer that paves the way for measuring customer satisfaction across all touchpoints along the customer journey

Required Qualifications:
    Bachelor's Degree in Marketing or related field
  • 5+ years of work experience
  • 5+ years of experience in CRM, customer acquisition, conversion and loyalty marketing, with strong understanding of data management, including audience analysis and segmentation, data capture
  • Proficient in technology across multiple platforms, including but not limited to: Salesforce Marketing Cloud, Google Cloud Platform, SAP Customer Data Cloud (Gigya), SAP Marketing Cloud, SAP Commerce, Wordpress, JIRA, and Adobe Experience Manager

Preferred Qualifications:
    Proficiency with graphic platforms (Adobe Creative Suite) and ability to make edits to artwork that enable email and digital ad asset production
  • Previous experience within the skincare or beauty sectors, or a large, multi-national CPG company
  • Prior knowledge of or experience with PCA Skin and EltaMD brands

Compensation and Benefits
Salary Range $96,800.00 - $137,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people-developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.
For additional Colgate terms and conditions, please click here.
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About Colgate-Palmolive

Sourced by ZipRecruiter

Colgate-Palmolive is a leading global consumer products company, tightly focused on Oral Care, Personal Care, Home Care and Pet Nutrition. Colgate sells its products in over 200 countries and territories around the world under such internationally recognized brand names as Colgate, Palmolive, elmex, Tom's of Maine, Sorriso, Speed Stick, Lady Speed Stick, Softsoap, Irish Spring, Protex, Sanex, Elta MD, PCA Skin, Ajax, Axion, Fabuloso, Soupline and Suavitel, as well as Hill's Science Diet and Hill's Prescription Diet.

Industry

Manufacturing

Company size

10,000+ Employees

Headquarters location

New York, NY, US

Year founded

1806

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