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Relationship Management Associate Jobs in Ontario

Smythe

Manager, CRM & Retention

Toronto, ON

You will report directly to the Director of Marketing and lead the Customer Marketing Associate ... Own vendor relationships for CRM and loyalty platforms, from day-to-day management to contract and ...

Westpacnz

... of a Relationship Associate and a Customer Support team as well as the top ranked product ... Strong relationship management and stakeholder engagement skills combined with exceptional ...

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Relationship Management Associate information

What are the key skills and qualifications needed to thrive as a relationship management associate?

To thrive as a Relationship Management Associate, you need strong interpersonal skills, a background in business or finance, and experience in client service or account management. Familiarity with CRM software, Microsoft Office Suite, and sometimes industry-specific certifications like FINRA licenses are commonly required. Excellent communication, problem-solving, and organizational skills help you build trust and efficiently address client needs. These abilities are vital for fostering long-term client relationships and contributing to the organization's growth and reputation.

What are some typical challenges faced by a relationship management associate, and how can they be addressed?

Relationship Management Associates often face challenges such as balancing the needs of multiple clients, handling urgent requests, and maintaining strong communication across teams. To address these, it's important to prioritize effectively, use robust organizational tools, and develop strong interpersonal skills. Regular check-ins with clients and collaboration with internal stakeholders can help ensure expectations are aligned and issues are resolved quickly.

What is the difference between Relationship Management Associate vs Client Services Associate?

AspectRelationship Management AssociateClient Services Associate
Required CredentialsBachelor's degree, relevant certifications often preferredBachelor's degree, customer service experience
Work EnvironmentFinancial institutions, corporate client managementBanking, financial services, customer support
Employer & Industry UsageInvestment firms, banks, wealth managementBanks, financial institutions, service providers
Common Search & ComparisonYesYes

The main difference is that a Relationship Management Associate focuses on building and maintaining long-term client relationships, often in financial sectors, while a Client Services Associate primarily handles day-to-day client inquiries and support. Both roles require strong communication skills and customer service experience, but the Relationship Management Associate typically involves more strategic engagement with clients.

What are the most commonly searched types of Relationship Management jobs in Ontario? The most popular types of Relationship Management jobs in Ontario are:
What job categories do people searching Relationship Management Associate jobs in Ontario look for? The top searched job categories for Relationship Management Associate jobs in Ontario are:
What cities in Ontario are hiring for Relationship Management Associate jobs? Cities in Ontario with the most Relationship Management Associate job openings:
Relationship Management Associate jobs near you
Infographic showing various Relationship Management Associate job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution.

Senior Relationship Management Associate, Agriculture Commercial Financing

Farm Credit Canada

Clinton, ON • Hybrid

Full-time

Posted 5 days ago

Job description

Closing Date (MM/DD/YYYY):

08/16/2026

Worker Type:

Permanent

Language(s) Required:

English

Term Duration (in months):

Salary Range (plus eligible to receive a performance based incentive, applicable to position) :

$62,910 - $85,110

Why FCC?

At FCC, we're proud to be 100% invested in Canadian agriculture and food. As a federal Crown corporation, we provide financing, knowledge resources and business management software to over 103,000 customers nationwide.

Here's what you can expect when you join our team:

  • Competitive total rewards packages: market-aligned and performance-based salary and incentive programs, flexible and comprehensive group benefit and savings plans, and well-being support through benefits and wellness programs

  • Purpose-driven work: We build strong relationships, share knowledge and support the people who feed the world

  • Growth: Learning and development opportunities to help you thrive

  • Hybrid work options

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How you'll make an impact

As a Senior Relationship Management Associate, Agriculture Commercial Financing, you'll work with Senior Relationship Managers to manage a complex lending portfolio, strengthen customer relationships and lead loan administration activities that help producers grow their operations.

You'll support complex Ag Production financing and collaborate closely with other internal teams and financial institutions to deliver a seamless customer experience.

If you're passionate about the agriculture industry, love learning new things and enjoy building meaningful relationships, this could be the role for you.

What you'll do

  • Partner with Senior Relationship Managers to proactively build and maintain relationships with key and highpotential customers and prospects

  • Answer inquiries, offer solutions, and process requests in a thorough and professional manner, creating sales opportunities

  • Ensure ongoing open communication with customers on assigned portfolio

  • Enter customer and financial details into the lending system with a high degree of accuracy

  • Deliver professional front desk coverage, including greeting and assisting walk-in customers, managing incoming calls, and completing administrative tasks with speed and accuracy

  • Join customer visits to farms and offices, and represent FCC at industry events and meetings

What you'll bring to the team

Required qualifications:

  • Bachelor's degree in business administration

  • A minimum of one year of related administrative or financial experience (or an equivalent combination of education and experience)

  • Specialized knowledge of lending and loan administration processes

  • Hands-on experience applying lending and loan administration procedures, including preparing loan documentation and ensuring adherence to lending policies

  • Ability to interpret complex financial statements for accurate data entry

Preferred qualifications:

  • Customer service and administration experience, ideally in a financial, law, agricultural or advisory setting

  • Experience working collaboratively across teams to achieve alignment and deliver outcomes that enhance customer satisfaction

  • Valid drivers license

Not sure you meet every requirement? We encourage you to apply anyway.

You belong here
At FCC, we're committed to creating an inclusive, equitable and accessible workplace - one that reflects the communities where we live, work and play. Our team is made stronger through diversity, and we're dedicated to building a workforce that brings together a range of backgrounds, abilities and perspectives.
We encourage qualified applicants to apply, including members of these four employment equity groups:
Indigenous Peoples
Members of visible minority groups
Persons with disabilities
Women

Accessibility and accommodations

To support an inclusive and accessible candidate experience, we encourage anyone needing an adjustment or accommodation during any stage of the recruitment process to email us at: TalentSupplyRecherch@fcc-fac.ca. An HR partner will respond and work with applicants who request a reasonable accommodation. Information received in relation to accommodation requests will not impact hiring decisions.

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