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Relationship Associate Jobs in Tennessee (NOW HIRING)

Prime Health Services

Relationship Associate

Franklin, TN · On-site

$38K - $48K/yr

Job Type Full-time Description A Relationship Associate is responsible for providing high-quality customer service to Providers and Clients to include answering questions, resolving issues, locating ...

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Relationship Associate information

See Tennessee salary details

$22.7K

$42.7K

$60.8K

How much do relationship associate jobs pay per year?

As of Aug 29, 2026, the average yearly pay for relationship associate in Tennessee is $42,739.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,300.00 and $45,400.00 per year, depending on experience, location, and employer.

What is a relationship associate?

Relationship Associates are professionals who manage and nurture relationships between a company and its clients or customers. They often work in industries like banking, finance, and professional services, serving as the main point of contact for clients. Their responsibilities typically include addressing client needs, providing information about products or services, and ensuring customer satisfaction. They also help identify opportunities to expand business relationships and may assist with account management and problem resolution.

What skills and qualifications are needed to thrive as a relationship associate?

To thrive as a Relationship Associate, you need a strong understanding of financial products, client relationship management, and often a bachelor’s degree in business or finance. Familiarity with CRM software, financial analysis tools, and sometimes certifications like FINRA Series 7 or 63 are commonly required. Excellent communication, active listening, and problem-solving abilities help you build trust and resolve client concerns effectively. These skills and qualifications are crucial for fostering long-term client engagement, driving business growth, and ensuring client satisfaction.

How does a relationship associate typically collaborate with other departments to support client needs?

Relationship Associates frequently work cross-functionally, partnering with teams such as credit, operations, and product specialists to deliver comprehensive solutions for clients. They act as liaisons, ensuring clear communication between internal departments and clients to resolve issues or implement new services. This collaborative environment helps Relationship Associates develop a strong understanding of different business areas and build relationships that can support their professional growth.

What are the most commonly searched types of Relationship jobs in Tennessee?

The most popular types of Relationship jobs in Tennessee are:

Relationship Associate jobs near you
Infographic showing various Relationship Associate job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, 1% Temporary, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $42,739 per year, or $20.5 per hour.

Relationship Associate

Franklin, TN • On-site

Prime Health Services
Insurance Services • 51 - 200 employees
Learn more about Prime Health Servicesexternal

$38K - $48K/yr

Full-time

Medical, Dental, Vision, Life, PTO

Re-posted 4 days ago

Job description

Job Type
Full-time
Description
A Relationship Associate is responsible for providing high-quality customer service to Providers and Clients to include answering questions, resolving issues, locating in-network providers, nominating out-of-network providers, generating Client centric reports, contract negotiations, and providing information/education about Prime Health Services product and service offerings.
What You'll Do
  • Manage and maintain all inquiries within Ticket System and accurate records of all customer interactions
  • Respond to all Client requests via phone or email in a timely manner
  • Answer incoming calls to the Account Management/Client Services (Customer Relations) Que promptly
  • Populate a variety of Client-specific reports including complex PPO repricing logic, demographic requests, and interpreting /analyzing / remaining current on utilization/industry data/trends
  • Input Provider Nominations and communicate with respective internal departments as needed
  • Verify Provider billing information and demographics
  • Participate in Client meetings as needed (MS Teams, on/off site - travel may be required)
  • Assist members and injured workers with locating In-network Provider options

Requirements
What We're Looking For
  • Associate's or Bachelor's Degree in Business Administration or related field of study from an accredited college or university is required; direct work experience may be substituted for up to 50% of the education requirement
  • 1+ years of customer service experience, preferably in the healthcare industry

Competencies
  • Exceptional organization and time management skills - ability to handle a high volume of accounts, multi task, and adapt as business needs demand
  • Ability to work effectively/collaboratively in a fast paced, deadline driven, and changing environment
  • Strong critical thinking, problem solving (attention to detail), and investigative skills
  • Friendly, calm, and professional demeanor (customer focused), results driven, and collaborative
  • Strong work ethic and the ability to maintain confidential information as required
  • Excellent communication skills (verbal and written)
  • Proficient in Microsoft Office Suite, including Word, Excel, Outlook, and MS Teams

Why You'll Love Working at Prime Health Services
  • Medical Insurance (high deductible plan with an HSA)
  • Dental Insurance
  • Vision Insurance
  • Short-term and long-term disability paid by the company
  • Group term life paid by the company
  • Generous PTO Policy
  • Employee recognition programs with monetary rewards
  • Corporate office amenities
  • Regular employee events

About Us
Prime Health Services (PHS) is a national medical cost containment company with a noteworthy PPO Network used by insurance carriers, TPA's, self-insureds, and governmental entities. Our tech-focused nature allows clients to take advantage of the flexibility of customization while not compromising on bill processing speed. Since 2001, we have specialized in medical provider network development and offer clients a tailored approach to medical cost containment: quality health care at discounted rates.

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