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Relationship Associate Jobs in Florida (NOW HIRING)

Job Title Bank Relationship Manager About the role: You will serve as the first point of contact ... Associate's degree * Ability to travel 20% How you'll work: This role is on-site Monday through ...

Client Relationship Lead

Coral Gables, FL · On-site

$19.16 - $23.95/hr

This role creates and supports growth and development strategies for targeted client segments at the store level, enabling associates to cultivate, develop, and strengthen relationships with clients ...

This role emphasizes deepening client relationships through excellent service, personalized advice ... Support a high-performing culture by coaching associates on sales, referrals, products and services ...

Showing results 41-60

Relationship Associate information

See Florida salary details

$18.7K

$35.2K

$50.1K

How much do relationship associate jobs pay per year?

As of Jul 27, 2026, the average yearly pay for relationship associate in Florida is $35,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $29,900.00 and $37,400.00 per year, depending on experience, location, and employer.

What is the 3 month rule for jobs?

The 3 month rule for a Relationship Associate typically refers to a probationary period of three months during which performance, skills, and fit for the role are evaluated. Successful completion of this period may lead to permanent employment, benefits, or advancement opportunities. During this time, employees are often expected to demonstrate reliability and meet specific performance standards.

How to respond to someone saying they hate their job?

As a Relationship Associate, if someone expresses dissatisfaction with their job, it is helpful to listen empathetically and encourage them to identify specific issues. Offering support or suggesting they explore solutions such as skill development or seeking new opportunities can be constructive. Maintaining professionalism and understanding their perspective is key in such conversations.

Why can't I settle in a job?

Relationship Associates often seek roles that align with their skills and interests; difficulty settling can result from mismatched expectations, lack of growth opportunities, or workplace environment issues. Developing strong communication skills and seeking feedback can help improve job satisfaction and stability.

Is being an RM a stressful job?

Being a Relationship Associate can be stressful due to the need to manage client relationships, meet sales targets, and handle complex customer issues. The role often requires strong communication skills, problem-solving abilities, and the ability to work under pressure, which can contribute to job stress.

What are Relationship Associates?

Relationship Associates are professionals who manage and nurture relationships between a company and its clients or customers. They often work in industries like banking, finance, and professional services, serving as the main point of contact for clients. Their responsibilities typically include addressing client needs, providing information about products or services, and ensuring customer satisfaction. They also help identify opportunities to expand business relationships and may assist with account management and problem resolution.

What are the key skills and qualifications needed to thrive as a Relationship Associate, and why are they important?

To thrive as a Relationship Associate, you need a strong understanding of financial products, client relationship management, and often a bachelor’s degree in business or finance. Familiarity with CRM software, financial analysis tools, and sometimes certifications like FINRA Series 7 or 63 are commonly required. Excellent communication, active listening, and problem-solving abilities help you build trust and resolve client concerns effectively. These skills and qualifications are crucial for fostering long-term client engagement, driving business growth, and ensuring client satisfaction.

How does a Relationship Associate typically collaborate with other departments to support client needs?

Relationship Associates frequently work cross-functionally, partnering with teams such as credit, operations, and product specialists to deliver comprehensive solutions for clients. They act as liaisons, ensuring clear communication between internal departments and clients to resolve issues or implement new services. This collaborative environment helps Relationship Associates develop a strong understanding of different business areas and build relationships that can support their professional growth.
What are the most commonly searched types of Relationship jobs in Florida? The most popular types of Relationship jobs in Florida are:
What cities in Florida are hiring for Relationship Associate jobs? Cities in Florida with the most Relationship Associate job openings:
Infographic showing various Relationship Associate job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 26% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,189 per year, or $16.9 per hour.
Relationship Support Associate (Jacksonville Market)

Relationship Support Associate (Jacksonville Market)

VyStar Credit Union

Jacksonville, FL • On-site

$37K - $46K/yr

Full-time

Retirement

Posted 20 days ago


VyStar Credit Union rating

7.5

Company rating: 7.5 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
Relationship Support Associate (Jacksonville Market)
ACCOUNTABILITY STATEMENT
Relationship Support Associates (RSA) are a part of the VyStar Signature Banking Program responsible for delivering concierge-level service experiences to members maintaining program minimums. RSAs serve as the primary support partner for credit union members and businesses in the communities we serve. They provide access to customized products and expert guidance at every stage of a member's financial journey, empowering them to grow, thrive, and rely on VyStar as their lifelong financial partner. As an extension of the Relationship Manager, the RSA coordinates internal resources across departments to deliver timely, seamless solutions that exceed member expectations. This role requires an enterprising style that combines service excellence, transaction accuracy and timeliness, and a proactive relationship approach. RSAs must also demonstrate strong organizational skills combined with a service-oriented mindset to create positive member interactions that strengthen loyalty to the institution. The RSA contributes to revenue retention by identifying member needs, facilitating smooth service delivery, and escalating opportunities that deepen relationships and expand engagement. This position is critical to reinforcing the credit union's market position as the premier provider of relationship-focused priority banking services.
ESSENTIAL RESPONSIBILITIES
  • Process daily banking transactions and account requests for priority members maintaining program minimums
  • Complete wire transfers, stop payments, and other specialized transactions following established protocols
  • Respond to routine member inquiries via phone, email, and secure messaging platforms in a timely and professional manner
  • Resolve complex member issues and service escalations in a timely and professional manner
  • Develop and maintain an in-depth knowledge of VyStar products and services, as well as knowledge of competitive products and services
  • Maintain accurate member records and documentation in compliance with regulatory requirements and credit union policies
  • Assist with account and loan fulfillment, confirming complete and accurate documentation
  • Monitor service requests and follow-up on pending items to ensure timely resolution and seamless processing
  • Coordinate with internal departments including operations, compliance, fraud, and technology to resolve member issues
  • Support Relationship Managers with research, data analysis, and preparation of member documents as requested
  • Schedule and coordinate member meetings, partner reviews, and appointments for Relationship Managers
  • Handle sensitive and confidential member information with appropriate discretion and security measures
  • Participate in team meetings and contribute ideas for improving member service delivery and increasing sales opportunities through cross-selling opportunities and referrals
  • Embody a strong member experience culture, being present with every member and teammate and realizing the impact we can have on their day, personally, professionally, and financially
  • Develop strong partnerships with branch teammates and line of business partners
  • Ensure compliance with operational, risk, security and audit procedures and policies including appropriate documentation of member interactions
  • Perform other duties and responsibilities as assigned.
  • All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.

Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job.
  • Focus Focus your full attention by carefully listening to and observing your client or member.
  • Connect Consistently be friendly and approachable. Demonstrate you care.
  • Understand Listen empathetically and ask questions. (70%/30%)
  • Counsel Recommend solutions based on your client or member needs and objectives.
  • Advance Ensure that member expectations were exceeded. Verify necessary follow-up action.

JOB QUALIFICATIONS
EDUCATION
  • High School Diploma or GED is required.
  • Bachelor's degree preferred

CERTIFICATIONS
  • NMLS is required or ability to obtain within twelve months of start date*
  • Notary is required or ability to obtain within twelve months of start date*
  • SIE (Securities Industry Essentials) preferred.
  • Valid driver's license and ability to travel as needed

*Not obtaining required NMLS or Notary within 12 months could lead to termination or transfer.
EXPERIENCE
  • Minimum 2-3 years of experience in banking operations, customer service, or financial services.
  • Prior experience in a priority banking environment preferred.
  • Demonstrated experience influencing business partners and navigating successfully within the organization.

KNOWLEDGE, SKILLS & ABILITIES
  • Thorough understanding of banking operations, products, and services
  • Advanced understanding of investment and credit solutions
  • Understanding of sales and service processes with members, including tele-consulting and problem resolution
  • Outstanding service skills with commitment to exceeding member expectations
  • Excellent written and verbal communication skills with professional demeanor
  • High attention to detail and accuracy in transaction processing and documentation
  • Tremendous time management skills to meet deadlines and service level agreements
  • Proficiency in problem-solving and ability to exercise sound judgment
  • Ability to handle confidential information with discretion and maintain member privacy
  • Cultural competency and ability to serve diverse populations
  • Ability to work collaboratively as part of a team while also functioning independently
  • Manages risk effectively to meet member needs while also protecting credit union assets and reputation
  • Understanding of banking regulations including BSA/AML, KYC, and privacy requirements
  • Ongoing commitment to personal growth and development
  • Proficiency with banking platforms, and CRM systems.
  • Working knowledge of PCs (Windows and Office Products including Word, Excel, etc.)
  • Working knowledge of digital technology (mobile, apps, web-based browsing)

DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects.
VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources

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