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Relations Manager Jobs in Wethersfield, CT (NOW HIRING)

Director, Employee Relations

Hartford, CT ยท Remote

$160K - $185K/yr

You will manage a team of Employee Relations professionals, lead complex investigations, and partner with executive leadership to foster a positive, legally compliant, and high-performing culture.

Employee Relations Specialist

Hartford, CT ยท Remote

$60K - $80K/yr

The Employee Relations Specialist serves as the first point of contact for employees and managers regarding workplace concerns, policy interpretation, and employee relations matters. This role is ...

In this role, you will collaborate with internal teams, coordinate public relations efforts, assist ... Ability to manage multiple projects in a fast-paced environment. * Professional attitude with ...

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Relations Manager information

See Wethersfield, CT salary details

$28K

$80.7K

$140.5K

How much do relations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for relations manager in Wethersfield, CT is $80,689.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,500.00 and $105,500.00 per year, depending on experience, location, and employer.

What does a relations manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What are the key skills and qualifications needed to thrive as a relations manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

How does a relations manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How much is a relations manager paid?

The average salary for a relations manager typically ranges from $50,000 to $85,000 per year, depending on experience, industry, and location. Senior or specialized relations managers can earn higher salaries, and the role often requires strong communication and relationship-building skills.

What job categories do people searching Relations Manager jobs in Wethersfield, CT look for?

The top searched job categories for Relations Manager jobs in Wethersfield, CT are:

What cities near Wethersfield, CT are hiring for Relations Manager jobs?

Cities near Wethersfield, CT with the most Relations Manager job openings:

Infographic showing various Relations Manager job openings in Wethersfield, CT as of June 2026, with employment types broken down into 1% As Needed, 47% Full Time, 49% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $80,689 per year, or $38.8 per hour.

$90 - $120/hr

Other

Posted 5 days ago


Job description

Introduction

About Us

The State of Connecticutโ€™s Office of Policy and Managementโ€™s (OPM) Office of Labor Relations (OLR) seeks to hire an Agency Labor Relations Manager. OLR serves as the Governorโ€™s designated representative, through the Secretary of OPM, on collective bargaining matters for the majority of executive branch State employees.

This opportunity is available to current State of Connecticut employees.

Who We Are

At OPM, we report directly to the Governor and provide information and analysis that the Governor uses to formulate public policy for the state. We also assist state agencies and municipalities in implementing the law and public policy on behalf of the people of Connecticut. We prepare the Governorโ€™s budget proposals; implement and monitor the execution of the enacted budget; and oversee the executive branch agencies that report to the Governor.

Your Role

In this position you will be deployed at an agency and will be accountable for providing leadership over the staff and operations of an agencyโ€™s labor relations program.

In this position, you will work with your staff to provide consultative services to agencies and commissioners on a variety of issues that impact the mission of each organization. You will be expected to play an integral role in managing the relationships between the State Employee Bargaining Units and the Agencies to ensure the delivery of services to Connecticut residents. Working in OLR will provide an opportunity to assist in labor relations matters such as union contract negotiations, contract grievances, arbitrations, hearings, and other labor and employment issues.

This is a full time (40 hours per week) position located in the greater Hartford area. This recruitment may be considered for future Agency Labor Relations Manager opportunities within OPM, for locations in the Greater Hartford and surrounding areas.

Selection Plan

In order to be considered for this job opening, you must be a current State of Connecticut employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

Purpose of Job Class (Nature of Work)

In the Office of Policy and Management, Office of Labor Relations this class is deployed at an agency and is accountable for providing leadership over the staff and operations of an agencyโ€™s labor relations program.

In a state agency this class is accountable for providing leadership over the staff and operations of an agencyโ€™s labor relations program that involves collective bargaining agreements not under the jurisdiction of the Office of Labor Relations.

Examples of Duties
  • Partners with and is accountable for successful relationships with agency leadership to ensure alignment of labor relations support with organizational goals and strategies;
  • Proactively analyzes data and plans for emerging agency labor relations needs;
  • Interprets and ensures adherence to collective bargaining agreements;
  • Advises executives, administrators, managers and supervisors on collective bargaining agreements and other employee relations issues;
  • Communicates with bargaining unit representatives and other interested parties to ensure cooperative relationships;
  • Trains and evaluates staff and provides guidance and assistance on complex issues;
  • Conducts a variety of investigations and determines appropriate action;
  • Assigns, directs and reviews investigations performed by assigned staff;
  • Coordinates and participates in Agency Labor Management meetings;
  • Administers collective bargaining agreements, progressive discipline and conducts grievance hearings;
  • Triages crisis situations and recommends appropriate action in conjunction with appointing authority;
  • Analyzes complex workplace situations and issues and leverages solutions;
  • Oversees performance management system;
  • Ensures compliance with applicable state and federal laws, regulations, policies and procedures;
  • Supports related agency strategic needs as required;
  • Prepares and maintains relevant documentation;
  • Serves as a member of labor contract negotiating teams, as assigned;
  • Participates in the recruitment and hiring of staff, including outreach, interview and selection;
  • May work with local and State Police, in conjunction with the Under Secretary for Labor Relations, regarding issues of criminal activity involving employees;
  • May serve as a project team leader on complex projects involving labor relations initiatives and other projects with statewide impact;
  • Performs related duties as required.
Knowledge, Skill and Ability

Considerable knowledge of

and ability to apply management principles and practices within a matrixed organization; relevant state and federal laws, statutes, regulations, policies and procedures; labor relations, collective bargaining and human resources management; Knowledge of employee classification and compensation; Considerable interpersonal skills; oral and written communications skills; negotiation and conflict resolution skills; Considerable ability to effectively conduct investigations; analyze and interpret collective bargaining agreements, laws, regulations, policies and procedures; counsel employees; Ability to effectively serve as an advocate, supervise and strategically plan; apply innovative solutions to workforce problems.

Minimum Qualifications - General Experience

Nine (9) years of professional experience in labor relations or human resources management.

Minimum Qualifications - Special Experience

One (1) year of the General Experience must have been at the full advanced working level in human resources or labor relations management.

NOTE: For state employees this experience is interpreted at the level of Principal Human Resources Specialist, Human Resources Generalist 3 or Agency Labor Relations Specialist.

Minimum Qualifications - Substitutions Allowed
  • College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equaling one half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.
  • A Master's degree in human resources management, labor relations, business administration, public administration or a closely related field may be substituted for one (1) additional year of the General Experience.
  • A law degree may be substituted for two (2) additional years of the General Experience.
Special Requirements
  • Incumbents in this class may be required to travel.
  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator's License.
Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

Acknowledgement

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not intended to be all-inclusive of every task and/or responsibility.

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