Relations Manager Jobs in Rio Verde, AZ (NOW HIRING)

Company Overview

Arixa Capital is a leading private real estate lender and alternative investment manager with over $8 billion in originations completed since inception and a servicing portfolio exceeding $2.5 billion as of March 31, 2026.

We're more than a lender. Our vertically integrated platform allows us to manage every step of the loan process in-house, ensuring speed, reliability, and an exceptional experience for our clients. Backed by a substantial balance sheet, top-tier institutional partners, and a talented operations team, we're positioned for continued growth and innovation.

At Arixa, our culture is one of our strongest assets. We foster a positive, collaborative, and high-performing environment where team members are empowered to grow, take ownership, and make an impact. Our team thrives on solving problems, celebrating wins, and driving results—together.

We've been named to the Inc. 5000* list of fastest-growing private companies for three years running, and we're just getting started.

*Arixa provided Inc. de minimis compensation to be considered for the Inc. 5000 list of the fastest growing private companies in the U.S. For a full description of ranking methodology, please visit:

https://www.inc.com/inc-5000-methodology-how-we-selected-these-companies.html

Position Overview

The Loan Portfolio Manager is a critical member of the Credit Operations team, responsible for managing a portfolio of active loans through maturity, extension, and resolution. The Loan Portfolio Manager ensures borrowers remain compliant with loan terms, monitor risk, coordinates post-origination activity, and partners with internal departments and external stakeholders to maintain portfolio performance. This role is both strategic and detail-oriented, with direct oversight of key touch points in the loan lifecycle.

Summary of Primary Duties and Responsibilities

The Loan Portfolio Manager is a hybrid position based in Los Angeles or Phoenix with two (2) days in the office. This role reports to the Senior Vice President, Operations. While not an exhaustive list, the Loan Portfolio Manager will be responsible for:

Portfolio Oversight & Risk Monitoring

• Proactively monitor a portfolio of active loans and projects to ensure compliance with loan terms.
• Identify risk or early signs of distress by tracking borrowers' behaviors, performance trends, and project timelines.
• Engage with Loan Originators to assess construction progress, exit strategies, and repayment plans.

Loan Maturity & Extension Management

• Pull and scrub 90/60/30-day maturity reports; track and update key loan data (maturity dates, extension use, fees, past due balances).
• Coordinate with Loan Originators and Client Relations Managers to understand intent and timeline for each maturing loan.
• Prepare and submit complete extension request packages, ensuring accuracy and readiness for underwriting review.
• Communicate regularly with Loan Originators, Client Relations Managers and internal teams to resolve open conditions and assist with finalizing extension approvals.

Underwriting Support & Conditions Management

• Serve as key liaison between the Loan Originators and Client Relations Managers, ensuring timely response to conditions and clarifications.
• Assist in validating project status, outstanding taxes, draw progress, or delinquency issues flagged during extension review.
• Upload documentation and responses into internal system and maintain transparency on all open items.

Client & Internal Communications

• Act as the central point of contact between Loan Originators, Client Relations Managers, Underwriters, Capital Markets and Servicing.
• Communicate extension decisions, status changes, and borrower updates across internal teams to ensure continuity.
• Escalate borrower non-responsiveness or delinquency to Risk Management when needed.

Data Analysis & Reporting

• Maintain accurate maturity and extension log in LOS systems.
• Produce weekly/monthly reports on Maturity trends, extension outcomes, and portfolio health.
• Interpret data to identify process bottlenecks or emerging risk patterns.
• Present insight and recommended process improvements to Sr. Leadership.

Compliance, Investor, Servicing Coordination

• Ensure all extensions and modification process align with internal policies, investor requirements, and regulatory guidelines.
• Coordinate with Capital Markets and Closing to finalize loan changes and ensure documentation flow is complete.
• Support servicing by assisting with loan files for transfer post-closing and communicating borrower obligations.
• Support audit and quality-control reviews by providing clear, date-backed documentation.

Process Improvement & Workflow Optimization

• Identify and suggest enhancements to the maturity tracking and extension process to improve speed, accuracy and risk mitigation.
• Help implement new workflows or system improvements that enhance borrower experience and internal alignments.

Education and Experience

• A bachelor's degree in finance, Real Estate, or a related field is preferred but not required.
• 5+ years in loan portfolio management, underwriting, or senior loan processing.
• Comfort with quantitative risk assessment, dashboard reporting, and drawing actionable conclusions.
• Strong attention to detail, with an ability to identify discrepancies and proactively resolve issues.
• Problem-solving mindset with a focus on ensuring data integrity and identifying risks.
• Ability to prioritize and manage multiple tasks effectively in a fast-paced, deadline-driven environment.

Compensation

This position is exempt full-time, with salary range: $100,000 - $120,000, plus discretionary bonus potential.

Benefits

This position is eligible for the following benefits:

• Annual discretionary bonus program
• Medical, dental and vision insurance
• 401K with Safe Harbor contribution
• Two weeks (10 days) paid time away excluding sick time.
• Ten paid holidays
• Six paid sick days
• One floating holiday.

Note: This is not an all-inclusive list. The Loan Portfolio Manager will be involved and participate in related business matters and duties as assigned. Arixa is an 'at-will' employer.