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Relations Manager Jobs in New Port Richey, FL (NOW HIRING)

Solomon Page

Employee Relations Manager

Clearwater, FL · On-site

$50/hr

We are hiring an Employee Relations Manager to join a top beauty company in Clearwater, FL. This freelance position will run for 12 months with potential to extend and will be hybrid onsite (3 days ...

CVS Health

Network Relations Manager - Florida

Tampa, FL · On-site

$60K - $132K/yr

Minimum of 5 years' experience in provider relations, network management, healthcare contracting, or payer operations. * At least 3 years of experience within a Managed Care environment, supporting ...

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All JobsRelations JobsRelations Manager JobsRelations Manager Jobs in New Port Richey, FL

Relations Manager information

See New Port Richey, FL salary details

$24.9K

$71.9K

$125.1K

How much do relations manager jobs pay per year?

As of Jul 28, 2026, the average yearly pay for relations manager in New Port Richey, FL is $71,883.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,000.00 and $94,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Relations Manager, and why are they important?

To thrive as a Relations Manager, you need strong interpersonal, communication, and problem-solving skills, typically supported by a degree in communications, public relations, or a related field. Familiarity with CRM software, social media platforms, and analytics tools is often required, and certifications in public relations can be advantageous. Exceptional emotional intelligence, conflict resolution abilities, and organizational skills help you build and sustain positive stakeholder relationships. These competencies are essential for fostering trust, managing reputational risks, and ensuring productive engagement with clients, partners, or the public.

What does a Relations Manager do?

A Relations Manager is responsible for maintaining and enhancing relationships between an organization and its clients, partners, or stakeholders. They act as a primary point of contact, addressing concerns, resolving issues, and ensuring satisfaction. Their duties often include building long-term partnerships, facilitating communication, and identifying opportunities for collaboration or improvement. A Relations Manager helps to strengthen trust and loyalty, which is crucial for the organization's success.

What is the difference between Relations Manager vs Customer Service Manager?

AspectRelations ManagerCustomer Service Manager
Primary FocusBuilding and maintaining relationships with clients, partners, and stakeholdersOverseeing customer support operations and ensuring customer satisfaction
Required SkillsCommunication, relationship management, negotiationProblem-solving, communication, team management
Work EnvironmentCorporate, client-facing, strategicCall centers, retail, service departments
Common CertificationsRelationship management certifications, CRM trainingCustomer service certifications, management training

While both roles involve communication and client interaction, Relations Managers focus on strategic relationship building, whereas Customer Service Managers concentrate on operational support and customer satisfaction. Understanding these differences helps in choosing the right career path or hiring the appropriate professional for your organization.

How does a Relations Manager typically collaborate with other departments within an organization?

Relations Managers frequently work cross-functionally, partnering with departments such as marketing, sales, customer service, and product development to ensure consistent messaging and strong stakeholder engagement. They often act as a bridge between external partners or clients and internal teams, facilitating communication, managing expectations, and addressing concerns. This collaborative approach helps align organizational goals with stakeholder needs, making strong interpersonal and project management skills essential for success in the role.
What are the most commonly searched types of Relations jobs in New Port Richey, FL? The most popular types of Relations jobs in New Port Richey, FL are:
What job categories do people searching Relations Manager jobs in New Port Richey, FL look for? The top searched job categories for Relations Manager jobs in New Port Richey, FL are:
What cities near New Port Richey, FL are hiring for Relations Manager jobs? Cities near New Port Richey, FL with the most Relations Manager job openings:
Relations Manager jobs near you
Infographic showing various Relations Manager job openings in New Port Richey, FL as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, and 3% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $71,883 per year, or $34.6 per hour.
Resident Relations Manager

Resident Relations Manager

Tampa Housing Authority

Tampa, FL • On-site

$71K/yr

Full-time

Posted 5 days ago

Job description

Job Description

Tampa Housing Authority

Resident Relations Manager

Department: North Tampa Housing Development Corporation Date:

(NTHDC)

Reports To: Assistant Director – NTHDC FLSA: E

Summary

The Resident Relations Manager is responsible for overseeing the Resident Relations Center to ensure compliance with HUD ACC requirements and NTHDC operational standards. This position supervises a team of Resident Relations Specialists who handle inquiries from residents, external clients, and elected officials. The Manager ensures timely and accurate responses, maintains quality standards, and serves as the primary liaison for resident relations activities.

Essential Job Functions

1. Operational Oversight:

    1. Manage daily operations of the Resident Relations Center in alignment with HUD ACC and NTHDC procedures.
    2. Ensure adherence to timelines for responding to inquiries, including life-threatening and non-life-threatening issues, as outlined in the ACC and operations manual.
    3. Maintain tracking systems for inquiries, responses, and corrective actions; ensure accurate reporting in iREMS and internal software systems and produce reports for the monthly invoice.

2. Supervision & Leadership:

    1. Supervise Resident Relations Specialists, providing guidance, training, and performance feedback.
    2. Monitor workload distribution and ensure compliance with Acceptable Quality Levels (AQL).
    3. Review closed files and associated documentation for completeness and accuracy.

3. Quality Assurance & Compliance:

    1. Ensure all inquiries are processed according to HUD and NTHDC standards.
    2. Monitor and report on key performance metrics, including response times and resolution rates.
    3. Submit monthly tracking logs and summary reports to HUD as required.

4. Communication & Stakeholder Engagement:

    1. Serve as the point of contact for escalated inquiries from residents, external clients, and elected officials.
    2. Communicate effectively with owners/agents, residents, and HUD representatives regarding inquiries and resolutions.
    3. Represent NTHDC at meetings, conferences, and community events related to resident relations.
    4. Supervise Resident and Industry Relations Coordinator, providing guidance, training, and performance feedback.

5. Process Improvement:

    1. Identify operational gaps and recommend improvements to enhance service delivery.
    2. Collaborate with other internal stakeholders to streamline communication and reporting processes.

Knowledge, Skills, and Abilities

  1. Strong understanding of HUD PBCA ACC requirements and resident relations procedures.
  2. Leadership and supervisory skills with experience managing resource center or customer service teams.
  3. Excellent communication and conflict resolution skills.
  4. Proficiency in iREMS, CATS, and Microsoft Office Suite.
  5. Ability to manage multiple priorities and meet strict deadlines.

6. Strong communication and collaboration skills for cross-functional projects.

7. Detail-oriented with excellent problem-solving abilities.

8. Ability to manage multiple priorities in a fast-paced environment.

9. Ability to provide information in a courteous diplomatic manner.

10. Ability to multi-task and be self-motivated.

11. Skill and proficiency in the use of proprietary software for ACC tasks.

12. Ability to communicate effectively, both orally and in writing.

13. Ability to travel (up to 10%).

Minimum Qualifications

Bachelor’s degree in Public Administration, Communication, Business, or related field.

Minimum of 5 years’ experience in housing compliance, resident relations, or call center management, with supervisory experience. Familiarity with HUD programs and PBCA operations strongly preferred.

Valid Florida Driver’s License and insurability under agency policy.

Other: Valid Florida Driver’s License; Insurable under the agency’s insurance policy.

This job description should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of this job classification. All incumbents may not perform all of the job duties listed, and some incumbents may perform some duties which are not listed, and incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this description.