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Relations Associate Jobs in New York (NOW HIRING)

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Relations Associate information

How does a relations associate typically collaborate with other departments within an organization?

Relations Associates often work closely with departments such as marketing, communications, and customer service to ensure consistent messaging and effective stakeholder engagement. They may coordinate campaigns, gather feedback, and help resolve issues by acting as a liaison between internal teams and external partners or clients. This role requires strong interpersonal and communication skills, as well as the ability to balance multiple priorities and build effective working relationships across the organization.

What is a relations associate?

Relations Associates are professionals responsible for managing and nurturing relationships between a company and its clients, partners, or stakeholders. Their work often involves facilitating communication, addressing concerns, and ensuring positive engagement to support business objectives. They may work in fields such as public relations, client relations, or investor relations, depending on the organization. Strong interpersonal skills, problem-solving abilities, and a customer-focused mindset are essential for success in this role.

What are the key skills and qualifications needed to thrive as a relations associate, and why are they important?

To thrive as a Relations Associate, you need strong communication, relationship-building, and organizational skills, often supported by a bachelor’s degree in public relations, communications, or a related field. Familiarity with CRM systems, social media management tools, and basic data analysis software is typically required. Exceptional interpersonal skills, problem-solving ability, and professionalism help you stand out when interacting with clients or stakeholders. These skills and qualities are essential for fostering positive relationships, managing stakeholder expectations, and supporting organizational reputation and goals.

What is the difference between Relations Associate vs Public Relations Coordinator?

AspectRelations AssociatePublic Relations Coordinator
Required CredentialsBachelor's degree in communications, marketing, or related fieldBachelor's degree in communications, public relations, or related field
Work EnvironmentCorporate, nonprofit, or agency settings focusing on stakeholder engagementPublic relations firms, corporate communications, media interactions
Employer & Industry UsageUsed across various industries for managing relationships with clients and partnersPrimarily in media, corporate, and nonprofit sectors for managing public image

Relations Associates and Public Relations Coordinators share similar educational backgrounds and work environments, focusing on communication and relationship management. While Relations Associates often handle stakeholder and client relations within organizations, Public Relations Coordinators focus more on media relations and public image. Both roles are essential for maintaining positive organizational relationships, but their specific functions and target audiences differ slightly.

What are the most commonly searched types of Relations jobs in New York? The most popular types of Relations jobs in New York are:
What cities in New York are hiring for Relations Associate jobs? Cities in New York with the most Relations Associate job openings:
Infographic showing various Relations Associate job openings in New York as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Donor Relations Associate

New York Blood Center Inc

Paramus, NJ • On-site

$17/hr

Other

Re-posted 21 days ago


New York Blood Center rating

7.8

Company rating: 7.8 out of 10

Based on 11 frontline employees who took The Breakroom Quiz


Job description

Responsibilities
About the role:
This role focuses on providing exceptional customer service to donors with the goal of increasing donor frequency and retention. Under direct supervision, the position involves a variety of tasks including rebooking donation appointments, educating donors on the donation process, and enrolling them in frequent donor programs. The role also supports Donor Services by managing donor flow, monitoring wait times, and resolving any customer service issues. Additional responsibilities include administering marketing and customer service surveys, collecting data for reports, presenting promotional items, and ensuring compliance with internal SOPs and external regulations.
This position requires a proactive approach to donor engagement and an ability to communicate effectively with donors, staff, and coordinators to enhance the overall donation experience.
What we offer:
  • Competitive Pay: $17.00/hour
  • Make a Difference: Be a crucial part of our mission to save lives and support our community.
  • Growth Opportunities: Gain valuable experience in the healthcare industry and advance in a supportive environment.
What you'll do:
  • Welcome Donors with a Smile: Provide outstanding customer service at our mobile units and/or donor centers. Greet donors warmly, educate the first-time donors on what to expect to ease their anxiety around donating, guide them through the donation screening process, and ensure a smooth and overall positive experience.
  • Manage Donor Information: Input and update donor demographics in our BECS system to create barcodes and keep our collection staff informed of any changes.
  • Educate and Assist: Help donors understand which type of donation is best for them based on our inventory needs and capacity. Explain the benefits of automated donations, including plasma, platelets, and auto-red cells.
  • Front Desk Support: Handle donor check-ins, answer phones, and assist with front desk tasks in our donor centers. Actively monitor the flow of incoming donors monitoring wait times, registering any donor complaints, and resolving any customer service issues.
  • Guide Donors Online: Help donors navigate our donor portal and reschedule appointments as needed.
  • Support and Sanitize: Assist with cleaning equipment and areas used by donors.
  • Promotional Item Management: Monitor inventory of promotional items and ensure they are kept in a presentable way. Present promotional items to the donors to create a delightful experience for the donor.
  • Engage with Communities: Participate in on-site blood drives and college campus recruitment and prepare presentations to attract more donations.
  • Reporting and Support: Prepare shift summary reports, provide telemarketing support for upcoming drives, and assist with other tasks as required.

Location: Must be able to travel all of New Jersey.
Qualifications
What you'll need:
  • Education: High School Diploma or equivalent.
  • Experience: One year of experience working in an operational/administrative support capacity, sales, marketing, or customer service role.
  • Must Have: A car, a valid driver's license, and a willingness to travel and work a flexible schedule.

For applicants who will perform this position in New York City or Westchester County, the proposed hiring rate is $17.00/hr. For applicants who will perform this position outside of New York City or Westchester County, salary will reflect local market rates and be commensurate with the applicant's skills, job-related knowledge, and experience.
Overview
Founded in 1964, New York Blood Center (NYBC) has served the tri-state area for more than 60 years, delivering 500,000 lifesaving blood products annually to 150+ hospitals, EMS and healthcare partners. NYBC is part of New York Blood Center Enterprises (NYBCe), which spans 17+ states and delivers one million blood products to 400+ U.S. hospitals annually. NYBCe additionally delivers cellular therapies, specialty pharmacy, and medical services to 200+ research, academic and biopharmaceutical organizations. NYBCe's Lindsley F. Kimball Research Institute is a leader in hematology and transfusion medicine research, dedicated to the study, prevention, treatment and cure of bloodborne and blood-related diseases. NYBC serves as a vital community lifeline dedicated to helping patients and advancing global public health. To learn more, visit nybc.org. Connect with us on Facebook, X, Instagram, and LinkedIn.

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