Triage Nurse III (32246)
Austin, TX · On-site
Job Relationships * - Reports to the Triage Manager * - Works closely with Clinical Informatics ... or Registered Nurse (RN). * Current BLS certification * Minimum of 2 years' experience in ...
Triage Nurse III (32246)
Austin, TX · On-site
Job Relationships * - Reports to the Triage Manager * - Works closely with Clinical Informatics ... or Registered Nurse (RN). * Current BLS certification * Minimum of 2 years' experience in ...
Job Relationships * - Reports to the Triage Manager * - Works closely with Clinical Informatics ... or Registered Nurse (RN). * Current BLS certification * Minimum of 2 years' experience in ...
Job Relationships * - Reports to the Triage Manager * - Works closely with Clinical Informatics ... or Registered Nurse (RN). * Current BLS certification * Minimum of 2 years' experience in ...
Registered Nurse Informatics information
See Austin, TX salary details
$42.1K - $53.3K
2% of jobs
$53.3K - $64.5K
10% of jobs
$71.5K is the 25th percentile. Wages below this are outliers.
$64.5K - $75.6K
21% of jobs
$75.6K - $86.8K
16% of jobs
The median wage is $87.8K / yr.
$86.8K - $98K
12% of jobs
$98K - $109.2K
7% of jobs
$117.2K is the 75th percentile. Wages above this are outliers.
$109.2K - $120.3K
10% of jobs
$120.3K - $131.5K
9% of jobs
$131.5K - $142.7K
4% of jobs
$142.7K - $153.9K
6% of jobs
$153.9K - $165K
3% of jobs
$42.1K
$97.5K
$165K
How much do registered nurse informatics jobs pay per year?
As of Aug 29, 2026, the average yearly pay for registered nurse informatics in Austin, TX is $97,544.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,400.00 and $121,400.00 per year, depending on experience, location, and employer.
What is a registered nurse informatics?
A Registered Nurse Informatics (RN Informatics) is a licensed nurse who specializes in integrating nursing science with information management and analytical sciences to improve healthcare outcomes. They work at the intersection of nursing, computer science, and information technology, helping to design, implement, and optimize electronic health records (EHR) and other digital healthcare systems. RN Informatics professionals also train staff, analyze data for quality improvement, and ensure technology meets clinical needs. Their work helps streamline workflows, enhance patient safety, and improve the quality of care.
What are the key skills and qualifications needed to thrive as a registered nurse informatics?
To thrive as a Registered Nurse Informatics, you need a strong clinical background as a registered nurse combined with specialized knowledge in health informatics, often supported by a BSN and certifications like the ANCC Nursing Informatics certification. Proficiency with electronic health records (EHRs), data analysis tools, and healthcare information systems is crucial. Excellent communication, problem-solving, and project management skills help bridge the gap between clinical staff and IT teams. These competencies ensure effective implementation and optimization of technology to improve patient care and streamline healthcare processes.
How does a registered nurse informatics typically collaborate with clinical and IT teams to implement new healthcare technologies?
Registered Nurse Informatics professionals act as a bridge between clinical staff and IT teams, ensuring that new healthcare technologies meet the needs of both users and patients. They gather feedback from nurses and other clinicians, translate clinical requirements into technical specifications, and assist in configuring or customizing clinical information systems. Collaboration often involves leading training sessions, participating in interdisciplinary meetings, and troubleshooting issues to optimize system performance. This teamwork is essential for successful technology adoption and improving patient care outcomes.
What is the difference between Registered Nurse Informatics vs Registered Nurse?
| Aspect | Registered Nurse Informatics | Registered Nurse |
|---|---|---|
| Credentials | RN license, possibly additional certifications in informatics or health IT | RN license, basic nursing certifications |
| Work Environment | Hospitals, clinics, healthcare IT companies, electronic health record (EHR) systems | Hospitals, clinics, long-term care facilities |
| Job Focus | Integrating technology into patient care, data management, system optimization | Direct patient care, clinical procedures, patient education |
Registered Nurse Informatics professionals specialize in combining nursing expertise with health IT to improve patient outcomes and streamline healthcare processes. In contrast, Registered Nurses focus primarily on direct patient care. While both roles require RN licensure, informatics nurses often have additional certifications and work more with technology and data systems. Understanding these differences helps healthcare organizations and job seekers identify the right career path or job opportunity.
Is nursing informatics still in demand?
Nursing informatics is a growing field with strong demand due to the increasing adoption of electronic health records and healthcare technology. Registered Nurse Informatics professionals are needed to implement, manage, and optimize health IT systems, making the role essential in modern healthcare settings.
Is registered nurse informatics a good career?
Registered Nurse Informatics is a growing field that combines nursing knowledge with information technology to improve patient care and healthcare systems. It often requires specialized training or certification in health informatics and offers opportunities in hospitals, clinics, and healthcare organizations with competitive salaries and demand for skilled professionals.
What are popular job titles related to Registered Nurse Informatics jobs in Austin, TX?
For Registered Nurse Informatics jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Registered Nurse Informatics jobs in Austin, TX look for?
The top searched job categories for Registered Nurse Informatics jobs in Austin, TX are:
What cities near Austin, TX are hiring for Registered Nurse Informatics jobs?
Cities near Austin, TX with the most Registered Nurse Informatics job openings:
Triage Nurse III (32246)
Austin, TX • On-site
GI Alliance •
Health Care and Social Assistance • 5 - 10K employees5,001 - 10,000 employees
6.4
Based on 69 frontline employees who took The Breakroom Quiz
646th of 895 rated healthcare providers
People enjoy working here
Recommended by parents
Respectful managers
Uninterrupted breaks
Full-time
Posted 8 days ago
Job description
Position Summary
The Triage Lead is a hybrid position that supports daily clinical triage functions while serving as the point of contact and coordinator for the broader Triage MA team. This role is responsible for performing standard triage medical assistant duties and supporting the Triage Manager with staff guidance, education, workflow improvements, and performance monitoring. The lead ensures consistency in patient communication, documentation, and protocol adherence across all triage functions.
Job Relationships
Qualifications
Essential Job Duties
Clinical Triage Duties
Team Lead Responsibilities
Collaboration & Operational Support
Performance Requirements
Knowledge
Skills:
Abilities:
Physical Demands and Work Environment:
The Triage Lead is a hybrid position that supports daily clinical triage functions while serving as the point of contact and coordinator for the broader Triage MA team. This role is responsible for performing standard triage medical assistant duties and supporting the Triage Manager with staff guidance, education, workflow improvements, and performance monitoring. The lead ensures consistency in patient communication, documentation, and protocol adherence across all triage functions.
Job Relationships
- - Reports to the Triage Manager
- - Works closely with Clinical Informatics' Team, Providers, and Site Clinical Staff
- - Collaborates with Scheduling, Billing, and other support departments as needed
Qualifications
- High school diploma or equivalent
- Certification required as a Medical Assistant (AAMA, AMT, NCCT, or NHA), licensure as a Vocational Nurse (LVN) or Registered Nurse (RN).
- Current BLS certification
- Minimum of 2 years' experience in ambulatory clinical care, call center, or specialty practice setting
- Strong knowledge of medical terminology, clinical protocols, and urologic conditions
- Excellent documentation, communication, and follow-through skills
- Experience using EHR systems such as Urochart
- Previous triage or care coordination experience
- Familiarity with HIPAA-compliant remote work standards (if remote)
Essential Job Duties
Clinical Triage Duties
- Answer and triage incoming patient phone calls using approved protocols and systems
- Accurately document all communication in the EMR and triage system
- Communicate provider-reviewed results and instructions to patients without interpretation
- Relay prescription refill requests and orders to pharmacies per provider direction
- Schedule patient appointments, tests, and procedures based on clinical instructions
- Collect and update patient histories, medications, allergies, and urologic symptoms over the phone
- Obtain and organize outside records, lab results, imaging, and referrals
- Provide standardized patient education for procedures, catheter care, and expectations
- Escalate urgent symptoms or safety concerns following triage protocols
- Participate in peer audits and maintain documentation quality standards
- Adhere to HIPAA, clinical privacy standards, and scope-of-practice requirements
Team Lead Responsibilities
- Serve as the primary point of contact for triage medical assistants across the department
- Facilitate regular huddles and relay updates, policy changes, or workflow clarifications
- Support new hire onboarding and serve as a peer resource for training and process questions
- Identify and address knowledge or performance gaps in collaboration with the Shared Services Manager
- Conduct periodic peer check-ins to support engagement, consistency, and team alignment
- Track and assist with individual and team performance metrics (triage volume, call resolution time)
- Assist in organizing in-service education and triage protocol refreshers
- Promote team morale and professional growth through a supportive work environment
Collaboration & Operational Support
- Work closely with the Shared Services Manager on:
- Triage metrics and reporting
- Identifying workflow inefficiencies or protocol updates
- Staffing and scheduling coordination
- Communicate effectively with clinical sites, providers, and centralized teams
- Support alignment across departments
- Represent the triage team in internal initiatives or cross-departmental projects as assigned
Performance Requirements
Knowledge
- Understanding of triage scope of practice, medical terminology, and outpatient protocols
- Familiarity with EMR systems, patient call documentation, and escalation criteria
- Knowledge of urologic symptom patterns and urgent flags
- Understanding of internal workflows across clinic and centralized teams
Skills:
- Skilled in triaging calls, documenting interactions, and following delegated instructions
- Effective communicator and team collaborator
- Strong time management and follow-through skills
- Able to mentor and support peers while maintaining high performance
Abilities:
- Ability to prioritize in a fast-paced, multi-tasking clinical environment
- Ability to resolve peer-level questions and escalate as needed
- Ability to coordinate tasks across multiple clinics or specialties
- Ability to maintain confidentiality and uphold compliance standards
Physical Demands and Work Environment:
- Primarily a clinical office setting with moderate noise and frequent interaction
- Hybrid role: may require both remote and in-office presence based on team needs
- Occasional lifting up to 20 pounds; frequent sitting, typing, phone use
- Vision required for close detail work and EMR navigation
About GI ALLIANCE
Sourced by ZipRecruiter
Industry
Health care and social assistance
Company size
5,001 - 10,000 Employees
Headquarters location
Southlake, TX, US
Year founded
2018
Website
What GI Alliance employees say
Pay
Benefits
Hours and flexibility
Workplace
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