ZipRecruiter

Log In

1

Regional Service Operations Manager Jobs in Utah

EoS Fitness

Operations Manager

Centerville, UT · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

West Jordan, UT · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Salt Lake City, UT · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

Simco Electronics

Operations Manager

Draper, UT · On-site

Responsibilities include technical operations, customer service, shipping & receiving, quality ... Ascertain lab capabilities and increase where relevant. 8. Support the Regional Director/VP in key ...

Hitachi

Senior Operations Manager

Salt Lake City, UT · On-site

Through expert service, technical knowledge, parts support, and customized system solutions, we ... The Senior Operations Manager oversees the efficient functioning of an assigned Hitachi Air Center.

Simco Electronics

Operations Manager

Draper, UT · On-site

Responsibilities include technical operations, customer service, shipping & receiving, quality ... Ascertain lab capabilities and increase where relevant. 8. Support the Regional Director/VP in key ...

EoS Fitness

Operations Manager

Orem, UT · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Sandy, UT · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

EoS Fitness

Operations Manager

Taylorsville, UT · On-site

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym.

DHL eCommerce

Operations Manager

Salt Lake City, UT · On-site

Support and coordinate region transportation operations. * Coordinate and ensure all safety and ... Manage DCs quality functions: monitor internal/external quality controls; track service commitment ...

DHL eCommerce

Operations Manager

Salt Lake City, UT · On-site

Support and coordinate region transportation operations. * Coordinate and ensure all safety and ... Manage DCs quality functions: monitor internal/external quality controls; track service commitment ...

EōS Fitness

Operations Manager

Sandy, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Orem, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Syracuse, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

South Jordan, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Layton, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

EōS Fitness

Operations Manager

Taylorsville, UT · On-site

$65K/yr

Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff. Core Purpose: To create loyal, lifelong fans and ...

previous page

Showing results 41-60

All JobsRegional Service Operations JobsRegional Service Operations Manager JobsRegional Service Operations Manager Jobs in Utah

Regional Service Operations Manager information

What does a regional service operations manager do?

A Regional Service Operations Manager oversees the service operations within a specific geographic area, ensuring that customer support, maintenance, and service delivery meet company standards. They manage teams, coordinate resources, and implement policies to improve efficiency and customer satisfaction. Additionally, they analyze performance data, address operational issues, and collaborate with other departments to achieve business goals. This role requires strong leadership, problem-solving, and communication skills.

What are the key skills and qualifications needed to thrive as a regional service operations manager?

To thrive as a Regional Service Operations Manager, you need strong leadership abilities, operational management experience, and a background in service delivery, often supported by a bachelor's degree in business or a related field. Familiarity with CRM systems, service management software, and relevant certifications such as ITIL or Six Sigma are commonly required. Excellent communication, problem-solving, and team-building skills help you motivate staff and address client concerns effectively. These competencies ensure efficient operations, high customer satisfaction, and successful management of regional service teams.

What are some common challenges faced by a regional service operations manager, and how can they be addressed?

Regional Service Operations Managers often encounter challenges such as coordinating service quality across multiple locations, managing remote teams, and ensuring consistent compliance with company standards. Effective communication, regular training sessions, and leveraging technology for real-time reporting are key strategies to address these issues. Building strong relationships with local teams and implementing standardized processes also help maintain high performance and customer satisfaction across the region.

What is the difference between Regional Service Operations Manager vs Service Coordinator?

AspectRegional Service Operations ManagerService Coordinator
CredentialsTypically requires management experience, industry-specific certifications, and a bachelor's degreeUsually requires customer service experience and relevant certifications, often an associate degree or high school diploma
Work EnvironmentOversees multiple service teams across regions, often in office and field settingsPrimarily office-based, coordinating service schedules and customer interactions
Employer & Industry UsageCommon in industries like HVAC, utilities, and maintenance servicesFound in service industries such as telecommunications, home repair, and customer support

The Regional Service Operations Manager focuses on overseeing multiple service teams and strategic operations across regions, requiring management experience. In contrast, the Service Coordinator handles scheduling and customer communication, with a focus on day-to-day service coordination. Both roles are essential in service industries but differ in scope and responsibilities.

What cities in Utah are hiring for Regional Service Operations Manager jobs?

Cities in Utah with the most Regional Service Operations Manager job openings:

Infographic showing various Regional Service Operations Manager job openings in Utah as of June 2026, with employment types broken down into 91% Full Time, 8% Part Time, and 1% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution.

Operations Manager

Centerville, UT • On-site

EoS Fitness
Fitness and Sports Centers • 1 - 5K employees
Learn more about EoS Fitnessexternal

Full-time

Re-posted 5 days ago

Job description

Our Operations Manager, reporting to the District Operations Manager, is responsible for overseeing the Service team as well as day-to-day tasks resulting in Operational Excellence throughout the gym. Beyond greeting and directing members, guests, and team members upon entry, they serve as representatives of our gym's commitment to exceptional service. The broad spectrum of responsibilities for the Operations Manager includes customer service, monitoring and tracking revenue goals, managing retail, member fees compliance, inspecting and reporting on gym functionality and cleanliness, partnering with the sales, fitness, facilities, and marketing team to improve overall gym performance and upholding brand standards.  Our Operations Manager remains flexible and adaptive to the evolving needs of our gym, with duties subject to change under the discretion of management. 

Position Purpose: Lead, coach, and train the Service team to create a fun atmosphere, be great hosts, and be the hub for information for our members, guests, and staff.

Core Purpose: To create loyal, lifelong fans and exercise practitioners.

Responsibilities:

  • Passionate about creating an elevated member experience through a friendly and approachable manner, actively listening to their needs and concerns, and providing clear and helpful responses.
  • Hiring, training, scheduling, and supervising staff members, including kids club, front desk, and janitorial staff. 
  • Effectively communicate goals, expectations, and procedures to staff members, ensuring everyone understands their roles and responsibilities. 
  • Provide constructive feedback to staff members on their performance, using clear and specific language to highlight areas of strength and areas for improvement. 
  • Ensuring high-quality customer service by addressing member concerns or complaints, managing membership inquiries, and resolving issues promptly. 
  • Ensuring compliance with health and safety regulations, maintaining proper certifications, and implementing safety protocols. 
  • Supervising the maintenance and cleanliness of the facility, including equipment, locker rooms, and common areas. 
  • Partners with Sales, Fitness, Facilities and Marketing teams to improve overall gym performance and uphold brand standards.
  • Monitor and order inventory such as fitness equipment, cleaning supplies, and retail products. 
  • In the event of emergencies or unexpected disruptions, communicate calmly and clearly with staff and members, providing necessary instructions and updates to ensure their safety and well-being. 

Qualifications:

  • 2-3 years of operations management experience
  • Strong communication skills, both verbally and in writing, for interacting with employees, management, and vendors.
  • 3-4 years of customer service experience
  • Prior experience or strong interest in the fitness industry is a plus
  • Excellent relationship building and influencing skills with people at all levels and in all functions.
  • Strong detail orientation; systematic and thorough approach to problem solving; and good time management, organizational, and record-keeping skills.
  • Excellent MS Office skills
  • And, of course, someone who embraces our Core Values!

Requirements:

  • Must successfully pass background check.
  • CPR certification required within 30 days of hire.
  • The Operations Manager must be intimately knowledgeable and up to date on all current company policies and SOP's to ensure the adherence to such policies and standard operating procedures
  • Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public
  • Ability to access and operate company computer systems in order to prepare documents, enter data, and read reports from data base or email system.
  • Ability to bend routinely and repetitively to lift more than 40 lbs.

Apply