Regional Property Operations Manager Jobs in Virginia

Regional Property Manager, Blue Ridge Estates - Richmond, VA

General Statement of Duties: The Regional Property Manager is a result driven leader responsible for achieving satisfactory financial performance goals and maintaining the physical condition and marketability of the communities. Effectively develops and leads strong property management, compliance, leasing, maintenance and resident services teams to accomplish short and long-term objectives for assigned portfolio.

Our next Regional Property Manager will manage our teams in Richmond, Springfield, and in the future, Baltimore.  They will coach our team members in their roles, directly enhancing operational effectiveness. Once our teams and properties are stabilized, the Regional Property Manager will lead our teams' successes.  

Supervision Received: Reports to the Regional Vice President of PM.

Direct Reports: Property Managers, Senior Property Managers.

Essential Functions of the Position: (Any one position may not include all of the duties listed, nor do the listed examples include all duties that may be found in positions of this class).

• Responsible for achieving financial performance objectives and managing the portfolio’s financial operations following company and government agency rules, regulations and guidelines.
• Oversees preparation of annual operating budgets and performs budget projections for all properties. 
• Analyzes actual income and expenses against approved budget guidelines.
• Ensures accurate and timely withdrawal of all reserve funds. 
• Conducts financial results reviews with Senior Property Managers and Property Managers, on a routine basis.
• Forecasts and identifies problems with the Regional Vice President and implements corrective action.
• Oversees revenue management and pricing processes.
• Oversees preparation of rent increase packages and timely submissions.
• Ensures timely collection of resident and agency rents and/or subsidy payments.
• Implements appropriate collection practices.
• Provides support for information required by owners, investors, lenders and agencies for their region.
• Assesses and recommends changes to current policies and operational practices.
• Sets operational goals for each property and establishes company standards for property operations, sales and leasing, collections, and customer service.
• Enforces and adheres to company policies, rules and regulations.
• Preserves and respects resident and applicant confidentiality.
• Monitors and ensures program and regulatory compliance with the LIHTC and/or HUD program(s).
• Represents Beacon Communities to the public and collaboratively develops a partnership with public officials, businesses and agencies. 
• Acts as liaison to external and internal parties for all property-related emergencies.
• Leads, manages, trains and develops a strong management team to drive the company’s growth.
• Determines staffing needs and directs the hiring process.
• Manages, trains and develops Senior Property Managers and Property Managers.
• Assist in succession planning for region.
• Oversees the physical condition and security of all communities within the portfolio.
• Maintains knowledge of the physical condition of all properties and ensures inspection readiness.
• Conducts physical site inspections. 
• Makes recommendations for exterior and interior apartment improvements.
• Assists other Beacon properties outside the region as requested by the Regional Vice President.
• Establishes a good working relationship with Regional Maintenance Directors and supports their efforts to standardize and streamline processes and efficiencies.
• Fosters a positive, active and collaborative relationship with residents and ensures residents are being serviced appropriately.
• Collaborates with Area Resident Services Manager to ensure program and service commitments are being met.
• Collaborates with Regional Marketing Manager and Regional Vice President to ensures all marketing initiatives are executed in accordance with the company’s marketing strategy and guidelines. 

Minimum Qualifications:

Education: Bachelor’s Degree in business or related field, advanced degree and/or professional certification preferred. 

Experience: Minimum five years property management experience including staff management and development, budgeting/ financial analysis. Multi-community, mixed income residential property management experience preferred.

Qualifications and Skills: 

• Solid property management operational experience.
• Proven expertise in affordable housing programs.
• Ability to manage projects from conceptualization to implementation.   
• Strong interpersonal skills that include conflict management and employee motivation. 
• Excellent analytical and problem-solving skills. Knowledge of Microsoft Word, Excel and Yardi.
• Excellent verbal and written communication skills. 
• Entrepreneurial, flexible, creative and detail oriented. 
• Ability to handle emergency situations and pressure due to complexity and time sensitivity.
• On call 24/7 for emergencies.

Assistant Regional Vice President Functional Job Competencies required: Job Knowledge, Organizational Savvy, Managing Diversity, Leadership.

Beacon Core Competencies required for all positions: Teamwork, Integrity/Ethics, Dependability, Customer Focus, Adaptability/Flexibility.

Beacon Management Competencies required for all Management positions: Decision-Making/Judgment, Communication, Budgets/Cost Control, Managing for Results, People Development.

Compensation: $95,000 - $110,000 annual salary 

Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.