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Regional Parts Manager Jobs in Springfield, MA (NOW HIRING)

ALVEST

Customer Care Manager

Windsor, CT · On-site

$80K - $90K/yr

... and regional spare parts logistics. As part of the dynamic and international TLD Spare Parts ... Customer Relationship Management - Oversee customer accounts and ensure high levels of satisfaction ...

Living Resources

Regional Outreach Recruiter

CT · On-site

$45/hr

... and parts of MA. * Engage with high school and community college students, parents/guardians ... Ability to work independently, manage time effectively, and adapt to varying event schedules during ...

AutoZone

Regional Loss Prevention Manager

Hartford, CT · On-site

$68K - $94K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The Regional Loss Prevention Manager (RLPM) is responsiblefor all loss prevention and ... parts and accessories across the Americas. Our customer-first mindset and commitment to Going the ...

Advance Auto Parts

General Manager I

Easthampton, MA · On-site

  • Medical

  • Life

The role requires understanding of store systems, automotive systems, parts knowledge and has the ... etc. * Assist District/Region in other functions upon request Success Factors * Friendly ...

Amazon

Regional Quality & Benchmark Specialist

Windsor, CT · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As the Regional Quality & Benchmarking Specialist, you will build and implement quality systems for ... for parts quality management - You will create risk-based forecasting tools that help site ...

United Construction & Forestry LLC

Territory Manager

Springfield, MA · On-site

$70K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... parts, sales, and service. United sees an incredible opportunity in the Northeast to continue to ... We will continue to invest heavily in the region, building new facilities, updating and upgrading ...

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Showing results 1-20

All JobsRegional Parts JobsRegional Parts Manager JobsRegional Parts Manager Jobs in Springfield, MA

Regional Parts Manager information

See Springfield, MA salary details

$29.2K

$61.6K

$107.5K

How much do regional parts manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for regional parts manager in Springfield, MA is $61,608.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,700.00 and $70,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a regional parts manager?

To thrive as a Regional Parts Manager, you need strong inventory management, sales acumen, and leadership skills, often supported by a degree in business or a related field and relevant industry experience. Familiarity with ERP systems, inventory tracking software, and supply chain management tools is typically required. Excellent communication, negotiation, and problem-solving abilities help you build relationships with suppliers, clients, and cross-functional teams. These skills ensure efficient operations, customer satisfaction, and profitability across multiple locations.

What is the difference between Regional Parts Manager vs Service Parts Coordinator?

AspectRegional Parts ManagerService Parts Coordinator
Required CredentialsExperience in parts management, industry certifications often preferredCustomer service skills, basic parts knowledge, possibly certifications
Work EnvironmentRegional offices, warehouses, and supplier facilitiesService centers, dealerships, and customer service departments
Employer & Industry UsageAutomotive, heavy machinery, manufacturingAutomotive, equipment service, retail parts departments
Common Search & Comparison IntentUnderstanding managerial roles in parts supplyCustomer service and parts coordination roles

The Regional Parts Manager oversees parts supply and inventory across multiple locations, focusing on logistics and management. In contrast, the Service Parts Coordinator handles day-to-day customer interactions and parts requests within a specific service center. Both roles are essential in parts operations but differ in scope and responsibilities.

What does a regional parts manager do?

A Regional Parts Manager oversees the distribution, inventory, and sales of parts within a specific geographic region for an organization, often in industries like automotive, machinery, or manufacturing. They are responsible for managing parts teams, optimizing stock levels, ensuring timely delivery, and building relationships with suppliers and customers. The role involves analyzing sales data, forecasting demand, and implementing strategies to increase efficiency and profitability. Regional Parts Managers also ensure compliance with company policies and industry regulations, while providing training and support to their teams.

What are some common challenges faced by regional parts managers, and how can they be addressed?

Regional Parts Managers often face challenges related to inventory management across multiple locations, balancing supply and demand, and ensuring timely delivery to clients. They may also need to coordinate with various teams, such as sales and service departments, to maintain alignment on parts availability and customer needs. To address these challenges, effective communication, use of inventory management software, and regular collaboration with team members are essential. Staying proactive about forecasting and establishing strong supplier relationships can also help mitigate disruptions and improve operational efficiency.

What job categories do people searching Regional Parts Manager jobs in Springfield, MA look for?

The top searched job categories for Regional Parts Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Regional Parts Manager jobs?

Cities near Springfield, MA with the most Regional Parts Manager job openings:

Regional Parts Manager jobs near you
Infographic showing various Regional Parts Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $61,608 per year, or $29.6 per hour.

Customer Care Manager

ALVEST

Windsor, CT • On-site

$80K - $90K/yr

Full-time

Posted 9 days ago

Job description

COMPANY INTRODUCTION

TLD is the largest global manufacturer of Ground Support Equipment in the aviation and aerospace industries. We deliver technology-focused solutions with a broad range of products, which are designed, engineered, and built, at one of our nine worldwide facilities. TLD is an integral part of ALVEST, a global collection of businesses with strong leadership and product positioning in commercial / general aviation, air cargo and military aviation. The corporate portfolio is one of diverse companies with financial strength and similar culture, who are focused on diversity, sustainability, growth and customer service.

TLD has a record of accomplishment, driving results through our robust internal systems while leading with strong core values and ethics. Our technology driven equipment is developed with a focus on safety, efficiency and total cost of ownership for our customers.

A career at TLD is a unique opportunity for individual growth and achievement working with a talented global team, having the common goal of providing a commitment to excellence. We offer a stable, family focused environment with support to accomplish personal and professional goals. Join the TLD team, and be a part of our continued success as the industry leader in the Ground Support Equipment industry.

Position Summary

The Customer Care Manager leads a team of Customer Service Representatives in delivering exceptional service to our customers across the region. This role ensures operational efficiency, team performance, and customer satisfaction, while also serving as a strategic partner in improving sales, service processes, and regional spare parts logistics.
As part of the dynamic and international TLD Spare Parts America team, the Customer Service Manager plays a key role in cultivating a collaborative team culture that is customer-driven and committed to long-term partnerships. We go above and beyond to deliver spare parts quickly, leveraging our global network and logistics capabilities.

Key ResponsibilitiesTeam Leadership & Development

- Lead, coach, and develop a high-performing customer service team.

- Provide training on systems, processes, and product knowledge to ensure team success.

- Monitor performance metrics, set individual and team goals, and conduct regular reviews.

- Foster a positive, cooperative, and accountable team environment aligned with company values.

Customer Relationship Management

- Oversee customer accounts and ensure high levels of satisfaction and responsiveness.

- Resolve complex or escalated customer issues promptly and professionally.

- Develop strategies to strengthen relationships with key customers and drive long-term sales growth.

Operational Oversight

- Manage daily operations of the Customer Service team, including order processing, quoting, and communication standards.

- Ensure timely and accurate use of the ERP system and SPQ module for quotations and order management.

- Coordinate with the logistics and warehouse teams to prioritize and track shipments.

Process Improvement & Reporting

- Identify and implement process improvements to increase efficiency and service quality.

- Analyze service metrics, customer feedback, and order data to inform decision-making.

- Prepare regular reports for senior management on team performance, customer activity, and market trends.

Cross-Functional Collaboration

- Collaborate with the Purchasing, Sales, and Technical Support teams to align customer service with product availability and market demand.

- Support the Spare Parts Hubs Manager in regional strategy and stock planning.

- Communicate proactively across departments to ensure seamless customer experience.

Qualifications & Experience

- 5+ years of experience in customer service, preferably in technical or spare parts sales.

- 2+ years in a supervisory or managerial role.

- Strong understanding of ERP systems and quoting tools (e.g., SPQ or similar).

- Excellent leadership, organizational, and communication skills.

- Technical aptitude and familiarity with mechanical components or parts a plus.

- Ability to travel domestically and internationally as needed up 25%

- Proficiency in Microsoft/Excel is a must

- Bachelor’s degree required


Reports to: Spare Parts Manager

Schedule: Full-time, 8 hours/day, onsite