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Refugee Services Program Manager Jobs in Michigan

Mid--states-Bolt-

Program Manager

Burton, MI · On-site

This role blends customer relationship management with hands-on supply chain execution to keep service levels high and programs running smoothly. Key Responsibilities * Serve as the primary ...

Helm

Program Manager

Plymouth, MI · On-site

Program Manager Helm is currently interviewing qualified candidates for a Program Manager. This ... A successful candidate will have some merchandising experience and thrive in a customer service ...

Apex Systems

Program Manager

Dearborn, MI · On-site

Job#: 3051506 Program Manager - Data Platform & Engineering Position Description The Program ... Everforth Apex is a world-class IT services company that serves thousands of clients across the ...

New

Philips Recruiting Services

Program Manager

Holland, MI · On-site

$110K - $130K/yr

Program Manager *Must Have Automotive Program Management Experience* Role Overview Leads cross-functional teams to successfully deliver programs by meeting customer Statement of Work (SOW), timing ...

Emerald Technologies

Program Manager

Saline, MI · On-site

Program Manager Full Time Saline, MI, US 25 days ago Requisition ID: 1634 Emerald Technologies has ... Community service and philanthropic initiatives * Employee appreciation and events * Employee ...

Emerald Technologies

Program Manager

Saline, MI · On-site

The Program Manager is a strategic project-management professional who works on customer projects ... Community service and philanthropic initiatives  * Employee appreciation and events  * Career ...

Walker-Miller Energy

Program Manager

Detroit, MI · On-site

Founded in 2000, Walker-Miller Energy Services is a core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs ...

New

ROUSH

Program Manager

Allen Park, MI · On-site

Widely recognized for providing engineering, testing, prototype, and manufacturing services to the ... The Program Manager will manage multiple programs and teams to ensure program goals are achieved.

ROUSH

Program Manager

Allen Park, MI · On-site

Widely recognized for providing engineering, testing, prototype, and manufacturing services to the ... The Program Manager will manage multiple programs and teams to ensure program goals are achieved.

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Refugee Services Program Manager information

What is the difference between Refugee Services Program Manager vs Refugee Case Coordinator?

AspectRefugee Services Program ManagerRefugee Case Coordinator
ResponsibilitiesOversees program operations, manages staff, develops policiesProvides direct case management, assists clients with services
CredentialsBachelor's or Master's in social work, social services, or related fieldTypically requires a bachelor's degree in social work or related field
Work EnvironmentAdministrative offices, program planning, staff supervisionFieldwork, client meetings, community outreach
Employer & Industry UsageNonprofits, government agencies, refugee resettlement programsRefugee and immigrant service organizations, resettlement agencies

The Refugee Services Program Manager focuses on overseeing entire programs and managing staff, while the Refugee Case Coordinator provides direct support to clients. Both roles require relevant social service credentials and work within refugee assistance organizations, but their scope and responsibilities differ significantly.

What cities in Michigan are hiring for Refugee Services Program Manager jobs?

Cities in Michigan with the most Refugee Services Program Manager job openings:

Refugee Services Program Manager jobs near you
Infographic showing various Refugee Services Program Manager job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Merchant Services Program Manager

Ann Arbor, MI • On-site

University of Michigan
Colleges, Universities, and Professional Schools • 10K+ employees
Learn more about University of Michiganexternal

$95K - $110K/yr

Full-time

Medical, Retirement, PTO

Posted 2 days ago

New

University Of Michigan rating

8.0

Company rating: 8.0 out of 10

Based on 147 frontline employees who took The Breakroom Quiz

Job description

How to Apply
Please submit a resume and cover letter. Your cover letter should describe how your experience and qualifications relate to this position, including examples of your ability to:
  • Lead programs and teams to achieve measurable outcomes
  • Lead merchant credit card acceptance and PCI DSS compliance programs within a large, complex organization, preferably in higher education
  • Build collaborative relationships and work across organizational boundaries
  • Develop employees and foster an inclusive, supportive workplace
  • Improve processes and increase operational effectiveness
  • Apply strategic thinking and creative problem-solving to complex challenges

Your cover letter will help us understand your communication style, leadership approach, and interest in the role.
Job Summary
The University of Michigan's Merchant Services Program supports payment processing and PCI DSS compliance for approximately 400 merchants across the University.
The Merchant Services Program Manager provides strategic and operational leadership for this university-wide program. You will lead staff, collaborate with departments and external partners, guide payment and compliance initiatives, and improve program services, operations, and long-term sustainability.
This position manages staff performance and development for a team of three direct reports.
What You'll Do
Program Leadership and Operations
  • Establish program goals, priorities, performance measures, and operating plans
  • Lead projects and process improvements that strengthen efficiency, customer service, compliance, and financial sustainability
  • Maintain program policies, procedures, guidance, and training materials
  • Evaluate emerging payment technologies and recommend secure, effective solutions

Merchant Services and PCI Compliance
  • Advise departments on approved methods for accepting in-person and e-commerce payments
  • Lead PCI validation and help merchants complete required assessments accurately and on time
  • Monitor compliance, communicate requirements, and coordinate responses to operational or compliance risks
  • Support the implementation and ongoing operation of merchant accounts and payment solutions

Relationships and Team Leadership
  • Build effective relationships with university departments, banking partners, payment processors, technology teams, and service providers
  • Translate technical and regulatory requirements into clear business guidance
  • Supervise, coach, and develop staff while establishing clear goals and expectations
  • Foster an inclusive, collaborative environment that encourages professional growth and independent thinking

Required Qualifications*
  • Bachelor's degree in finance, business administration, or a related field, or an equivalent combination of education and relevant experience
  • A minimum of 5 years' experience in program management in merchant services, payment facilitation, or a related industry
  • Experience leading programs, projects, staff, or cross-functional teams
  • Strong organizational, analytical, problem-solving, and communication skills
  • Ability to explain complex business, technical, or regulatory information to varied audiences
  • Proficiency with common productivity and collaboration tools
  • Strong people management skills and emotional intelligence, combined with an eagerness to maintain strong day-to-day operations through active management

Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .
Work Locations
This is a remote-first position. The Treasurer's Office uses shared hoteling space within the Finance organization for in-person collaboration and meetings; dedicated individual workspaces are not provided.
The University provides a desktop computer, monitors, and standard peripherals. The final equipment configuration will be tailored to the role and confirmed with the selected candidate during onboarding. Work arrangements may be adjusted based on business needs and University policies.
Work agreements are reviewed at least annually and may be adjusted based on business needs. Learn more about work modes here.
Additional Information
The University of Michigan, with an operating budget of $12.4 billion, is a leader in higher education. The Finance Division reports to the Executive Vice President and Chief Financial Officer and partners with the University community to provide the financial infrastructure essential to being one of the world's greatest public universities. We are comprised of several units, including Treasury, Financial Operations, Procurement Services, and Institutional Financial Planning & Analysis. Comprised of several distinct divisions, we share a common set of values and goals. For more information about the Finance Division, please go to www.finance.umich.edu.
We offer an extensive total compensation package including competitive pay, two-for-one retirement contributions, a variety of health insurance options, and a generous vacation plan. Additionally, there are seven paid holidays and four paid season days.
The anticipated salary range for this position is $95,000-$110,000. The final salary will be based on the selected candidate's experience and qualifications.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled any time after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.
Job Detail
Job Opening ID
282973
Working Title
Merchant Services Program Manager
Job Title
Program Manager
Work Location
Ann Arbor Campus
Ann Arbor, MI
Modes of Work
Mobile/Remote
Full/Part Time
Full-Time
Regular/Temporary
Regular
FLSA Status
Exempt
Organizational Group
Treasurer Office
Department
Treasurer's Office
Posting Begin/End Date
9/12/2026 - 9/26/2026
Salary
$95,000.00 - $110,000.00
Career Interest
Administration

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About University of Michigan

Sourced by ZipRecruiter

The University of Michigan (U-M), based in Ann Arbor, MI, US, is one of America's most esteemed institutions in higher education. Established in 1817, it presides in the industry of education and research, providing a range of services including undergraduate, graduate, and professional education programs. Complementing this is an extensive research activity that has significantly contributed to various fields, from healthcare to engineering, humanities to sports. Upholding its mission "to serve the people of Michigan and the world through preeminence in creating, communicating, preserving and applying knowledge, art, and academic values", U-M consistently ranks among the top universities globally, a testament to its tradition of excellence in learning and research, and a deep commitment to innovation and discovery.

Industry

Colleges, universities, and professional schools

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1817

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