Deskside Support Engineer
Manhattan, NY · On-site
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) Order Management Systems (OMS) / Execution Management Systems (EMS) Support Microsoft 365 and collaboration tools used for ...
Manhattan, NY · On-site
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) Order Management Systems (OMS) / Execution Management Systems (EMS) Support Microsoft 365 and collaboration tools used for ...
Manhattan, NY · On-site
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) Order Management Systems (OMS) / Execution Management Systems (EMS) Support Microsoft 365 and collaboration tools used for ...
Understanding/working knowledge of various data sources (e.g., Refinitiv, Crunchbase, Panjiva, NIST NVD, MITRE CVE, etc.) Education and Experience * A minimum of a Bachelor's degree from an ...
Understanding/working knowledge of various data sources (e.g., Refinitiv, Crunchbase, Panjiva, NIST NVD, MITRE CVE, etc.) Education and Experience * A minimum of a Bachelor's degree from an ...
Arlington, VA · On-site
Understanding/working knowledge of various data sources (e.g., Refinitiv, Crunchbase, Panjiva, NIST NVD, MITRE CVE, etc.). Education and Experience: A minimum of a Bachelor's degree from an ...
Arlington, VA · On-site
Understanding/working knowledge of various data sources (e.g., Refinitiv, Crunchbase, Panjiva, NIST NVD, MITRE CVE, etc.). Education and Experience: A minimum of a Bachelor's degree from an ...
San Diego, CA · On-site
$60.75 - $77.50/hr
Good to know Fix Messaging or Refinitiv * Some knowledge on SQL- Oracle DB and MongoDB Domain Skills: * Must have Capital and Banking Domain Process Skills: * Well Versed with Agile Process and Tools ...
Quick apply
San Diego, CA · On-site
$60.75 - $77.50/hr
Good to know Fix Messaging or Refinitiv * Some knowledge on SQL- Oracle DB and MongoDB Domain Skills: * Must have Capital and Banking Domain Process Skills: * Well Versed with Agile Process and Tools ...
Wilmington, DE · On-site
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • Support Microsoft 365 and collaboration tools used for investment research and reporting. • Communicate clearly and ...
New
Wilmington, DE · On-site
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • Support Microsoft 365 and collaboration tools used for investment research and reporting. • Communicate clearly and ...
New
Investment Applications & Market Data Support Provide basic L1 support for investment management applications like: • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • ...
New
Investment Applications & Market Data Support Provide basic L1 support for investment management applications like: • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • ...
New
Montvale, NJ · On-site
Familiarity with data research tools, specifically Refinitiv, Thomson Reuters, and Moody's * Familiarity with HTML and SQL * Big 4 experience is a plus * Must have the ability to work with and ...
Montvale, NJ · On-site
Familiarity with data research tools, specifically Refinitiv, Thomson Reuters, and Moody's * Familiarity with HTML and SQL * Big 4 experience is a plus * Must have the ability to work with and ...
Investment Applications & Market Data Support Provide basic L1 support for investment management applications like: • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • ...
New
Investment Applications & Market Data Support Provide basic L1 support for investment management applications like: • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • ...
New
Princeton, NJ · On-site
Investment Applications & Market Data Support Provide basic L1 support for investment management applications like: • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • ...
New
Princeton, NJ · On-site
Investment Applications & Market Data Support Provide basic L1 support for investment management applications like: • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • ...
New
Princeton, NJ · On-site
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • Support Microsoft 365 and collaboration tools used for investment research and reporting. • Communicate clearly and ...
New
Princeton, NJ · On-site
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • Support Microsoft 365 and collaboration tools used for investment research and reporting. • Communicate clearly and ...
New
Hands-on knowledge of market data platforms (Bloomberg, Refinitiv, FactSet, etc.). Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin). Core infrastructure knowledge: Active ...
New
Hands-on knowledge of market data platforms (Bloomberg, Refinitiv, FactSet, etc.). Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin). Core infrastructure knowledge: Active ...
New
Charlotte, NC · On-site
$47.25 - $62.25/hr
Integrate with and support FIX protocol messaging for trade execution and communication with counterparties like Bloomberg or Refinitiv. Work closely with Agile teams to lead sprint planning, review ...
Quick apply
Charlotte, NC · On-site
$47.25 - $62.25/hr
Integrate with and support FIX protocol messaging for trade execution and communication with counterparties like Bloomberg or Refinitiv. Work closely with Agile teams to lead sprint planning, review ...
Jersey City, NJ · On-site
$52.50 - $72.25/hr
Build and optimize data pipelines for market data ingestion (e.g., Bloomberg, Refinitiv, FIX protocols). * Implement quantitative models for derivatives pricing, algorithmic trading, and portfolio ...
Quick apply
Jersey City, NJ · On-site
$52.50 - $72.25/hr
Build and optimize data pipelines for market data ingestion (e.g., Bloomberg, Refinitiv, FIX protocols). * Implement quantitative models for derivatives pricing, algorithmic trading, and portfolio ...
Investment Applications & Market Data Support Provide basic L1 support for investment management applications like: • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • ...
New
Investment Applications & Market Data Support Provide basic L1 support for investment management applications like: • Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • ...
New
Familiarity with market data feeds (FIX Protocol, Bloomberg, Refinitiv)
Quick apply
Familiarity with market data feeds (FIX Protocol, Bloomberg, Refinitiv)
Manhattan, NY · On-site
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • Support Microsoft 365 and collaboration tools used for investment research and reporting. • Communicate clearly and ...
Manhattan, NY · On-site
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • Support Microsoft 365 and collaboration tools used for investment research and reporting. • Communicate clearly and ...
San Francisco, CA · On-site
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • Support Microsoft 365 and collaboration tools used for investment research and reporting. • Communicate clearly and ...
New
San Francisco, CA · On-site
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms) • Support Microsoft 365 and collaboration tools used for investment research and reporting. • Communicate clearly and ...
New
Experience integrating market or enterprise data vendors (FactSet, Bloomberg, Refinitiv, etc.) * Familiarity with front office or operational analytics workflows * Experience with dbt, orchestration ...
Experience integrating market or enterprise data vendors (FactSet, Bloomberg, Refinitiv, etc.) * Familiarity with front office or operational analytics workflows * Experience with dbt, orchestration ...
Familiarity with of working with various market data vendor datasets from Bloomberg, S&P, Pitchbook, Refinitiv etc. to support analysis of sourced and acquired data for model operationalizations
Familiarity with of working with various market data vendor datasets from Bloomberg, S&P, Pitchbook, Refinitiv etc. to support analysis of sourced and acquired data for model operationalizations
Market Data Vendors - BBG, Refinitiv, Ratings Agencies (Moody, S&P) * GoldenSource Exp. (Implemenation/configuration), SQL Exp. * Security Master /Reference Data Exp.; Data Mastering, Data Profiling ...
Quick apply
Market Data Vendors - BBG, Refinitiv, Ratings Agencies (Moody, S&P) * GoldenSource Exp. (Implemenation/configuration), SQL Exp. * Security Master /Reference Data Exp.; Data Mastering, Data Profiling ...
$8.89 - $13.70
16% of jobs
$15.17 is the 25th percentile. Wages below this are outliers.
$13.70 - $18.51
29% of jobs
The median wage is $19.71 / hr.
$18.51 - $23.32
19% of jobs
$27.58 is the 75th percentile. Wages above this are outliers.
$23.32 - $28.13
12% of jobs
$28.13 - $32.93
8% of jobs
$32.93 - $37.74
5% of jobs
$37.74 - $42.55
4% of jobs
$42.55 - $47.36
2% of jobs
$47.36 - $52.16
2% of jobs
$52.16 - $56.97
1% of jobs
$56.97 - $61.78
1% of jobs
$8
$26
$61
A Refinitiv job typically refers to a role at Refinitiv, a global provider of financial market data and infrastructure. Jobs at Refinitiv span various fields, including financial analysis, technology, data science, sales, and customer support. Employees work on delivering data, insights, and technology to financial market professionals. Refinitiv was previously part of Thomson Reuters and is now owned by the London Stock Exchange Group (LSEG).
| Aspect | Refinitiv | Financial Data Analyst |
|---|---|---|
| Primary Role | Provides financial data, analytics, and market information using Refinitiv platforms | Analyzes financial data to support investment decisions and reporting |
| Required Skills | Data management, financial markets knowledge, proficiency with Refinitiv tools | Financial modeling, data analysis, Excel, and reporting skills |
| Work Environment | Financial services, data providers, market research firms | Banks, investment firms, asset management companies |
| Certifications | Often requires finance or data-related certifications; familiarity with Refinitiv platform | Finance certifications like CFA, CPA, or similar; strong Excel and analytical skills |
Refinitiv is a data provider offering platforms and tools for financial information, while a Financial Data Analyst interprets and analyzes this data to support business decisions. Both roles require financial knowledge, but Refinitiv focuses on data delivery, whereas the analyst role emphasizes analysis and reporting.

Role: L2 Deskside Support Engineers
Durations: 6 Months+
Location: New York City, NY
Deskside Support - Key Responsibilities
1 Service Delivery & Field Service Operations
Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams.
Deliver desk-side support during market hours, ensuring minimal disruption to portfolio decisions and trade execution.
Support time-critical incidents aligned to market cycles.
Take end-to-end ownership of issues, ensuring rapid resolution in high-pressure, revenue-impacting situations.
Coordinate with cross functional IT teams for priority issue resolution.
Support for back-office users and new joiner onboarding process.
2 Front Office & VIP Support
Provide VIP/white-glove support to senior stakeholders such as portfolio managers and fund managers.
Prioritize issues impacting market data feeds, order execution, and pricing systems.
3 ITSM Process Excellence
Manage incidents and service requests via tools such as ServiceNow or Jira with strict SLA adherence.
Ensure accurate ticket logging, categorization (e.g., market data, trading, access), and resolution tracking.
Follow ITIL processes, with focus on incident prioritization aligned to investment business impact.
4 End-User Technology & Trading Floor Support
Install, configure, and troubleshoot Windows-based laptops used in trading and portfolio management environments.
Support multi-monitor configurations.
Support trading turrets/dealer boards, voice systems, and collaboration tools used for communication.
Manage mobile devices and secure endpoints used for remote portfolio access.
Provide support for VDI/Citrix or terminal environments used for secure access to investment platforms.
5 Investment Applications & Market Data Support
Provide basic L1 support for investment management applications like:
Bloomberg, Refinitiv (Reuters), FactSet, Aladdin (or similar platforms)
Order Management Systems (OMS) / Execution Management Systems (EMS)
Support Microsoft 365 and collaboration tools used for investment research and reporting.
6 Stakeholder & Relationship Management
Communicate clearly and effectively with front-office and other end users, maintaining composure in high-pressure scenarios.
Provide real-time updates during critical incidents impacting portfolio or trading activities.
Build strong relationships with investment teams and operations stakeholders.
Ensure high user satisfaction through responsive and proactive support.
7 Continuous Improvement & Operational Efficiency
Identify opportunities to reduce repeat incidents impacting market data, trading, or reporting systems.
Improve first-time fix rates for front-office issues.
Maintain and contribute to existing knowledge bases.
Support process optimization aligned to asset management workflows.
8 GenAI Implementation
Leverage AI-driven tools for ticket triage, knowledge suggestions, and guided resolutions.
Use AI-powered dispatch tools for optimized technician allocation.
Support automation in asset tracking and service reporting.
Drive adoption of AI-enabled deskside support tools to improve user experience.
Required Skills & Experience
Experience
4–8 years in IT Desktop Support or Trade Floor Support within Asset Management or Financial Services
Experience supporting portfolio managers, traders, and research teams
Exposure to market-sensitive, time-critical environments
Technical Skills
Strong Windows desktop and endpoint support expertise
Multi-monitor and high-performance workstation setup
Good to have knowledge of market data platforms (Bloomberg, Refinitiv, FactSet etc.)
Familiarity with OMS/EMS and portfolio management tools (e.g., Aladdin)
Basic infrastructure knowledge: Active Directory, VPN, Networking, Citrix/VDI
Process & Tools
ITSM tools such as ServiceNow, Jira or equivalent
Incident prioritization based on investment business impact
Knowledge of SLA-driven support in financial environments
Soft Skills
Strong stakeholder engagement
...
Sourced by ZipRecruiter
It services
51 - 200 Employees
Frisco, TX, US
2003