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Referral Associate Jobs in Indiana (NOW HIRING)

Beacon Health System

Referral Representative

South Bend, IN · On-site

$16.75 - $22.50/hr

Performs Referral duties in accordance with established policies and procedures by: * Performing ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

Beacon Health System

Referral Representative

South Bend, IN · On-site

$16.75 - $22.50/hr

Performs Referral duties in accordance with established policies and procedures by: * Performing ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

Beacon Health System

Referral Rep (BMG)

South Bend, IN · On-site

$16.75 - $22.50/hr

Performs Referral duties in accordance with established policies and procedures by: * Performing ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

Beacon Health System

Referral Rep (BMG)

South Bend, IN · On-site

$16.75 - $22.50/hr

Performs Referral duties in accordance with established policies and procedures by: * Performing ... ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements:

Wabash

Employee Referral Program

Lafayette, IN · On-site

$15.50 - $19/hr

Wabash is committed to provide equal employment opportunity for its associates and applicants without regard to race, color, religion, and sex. Physical Demands: As an Assembler, you are regularly ...

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Referral Associate information

How does a referral associate typically interact with other departments within an organization?

Referral Associates often serve as a bridge between clients and various internal teams, such as sales, customer service, and operations. They regularly communicate with these departments to ensure that client referrals are handled efficiently, updates are provided, and any concerns are addressed promptly. Successful Referral Associates are proactive in coordinating follow-ups and maintaining clear records, which helps streamline the referral process and fosters strong working relationships across the organization.

What is a referral associate?

Referral Associates are professionals responsible for connecting clients or customers to a business or service, typically in exchange for a commission or referral fee. They play a crucial role in generating leads and expanding a company's customer base by leveraging their networks and relationships. Referral Associates may work in industries such as real estate, healthcare, finance, and more, helping to match potential clients with products, services, or professionals that meet their needs. Their work often involves outreach, communication, and follow-up to ensure successful referrals and client satisfaction.

What are the key skills and qualifications needed to thrive as a referral associate, and why are they important?

To thrive as a Referral Associate, you need excellent organizational skills, attention to detail, and experience with administrative processes, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, referral tracking software, and proficiency in Microsoft Office are typically required. Strong interpersonal communication, problem-solving, and the ability to multitask effectively help you stand out in this position. These skills ensure accurate processing of referrals, timely follow-up, and positive relationships with clients and partners, which are critical for business growth and client satisfaction.
What are the most commonly searched types of Referral jobs in Indiana? The most popular types of Referral jobs in Indiana are:
What cities in Indiana are hiring for Referral Associate jobs? Cities in Indiana with the most Referral Associate job openings:
Referral Associate jobs near you

Referral Representative

Beacon Health System

South Bend, IN • On-site

$16.75 - $22.50/hr

Full-time

Posted 8 days ago

Beacon Health System rating

6.7

Company rating: 6.7 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

530th of 887 rated healthcare providers

Job description

Reports to the Manager/Director and works under the direction of the Office Supervisor. Under general supervision and according to established policies and procedures. Responsibilities include Receptionist duties as well as scheduling specialty and/or diagnostic procedures, knowledge of ICD-10, CPT and online Authorizations. Assists in coordinating health care services to a large outpatient client population. Verifies insurance eligibility when appropriate for the physician office and/or member.
MISSION, VALUES and SERVICE GOALS
  • MISSION: We deliver outstanding care, inspire health, and connect with heart.
  • VALUES: Trust. Respect. Integrity. Compassion.
  • SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Performs routine reception and clerical duties in accordance with established policies and procedures by:
  • Receiving and greeting patients and visitors and checking in patients for their appointments.
  • Receiving telephone calls, taking and relaying messages accurately.
  • Obtaining information from the patient to accurately complete the patient record for payment information, computer input, etc.
  • Maintaining patient files, charts, and records.
  • Maintaining good rapport and cooperative working relationship with all members of the medical offices, other medical offices, hospital services, and community agencies.
  • Maintaining technological competencies, organization, and neatness in the work area.
  • Completing all mandatory in-services in required time frame.
  • Assisting co-workers as needed.
  • Acting as liaison between provider offices, physicians, health plans and other department to ensure high quality customer service are being delivered.

Performs Referral duties in accordance with established policies and procedures by:
  • Performing online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals.
  • Resolving re-certification, registration and case-related concerns prior to a patient's appointment
  • Gathering pertinent information from insurance carriers, financial counselors, and other ancillary staff to make certain the patient's financial obligations for services provided.
  • Providing support to clinical staff in order to facilitate the administrative components of clinical referrals for various services.
  • Acting as a liaison between hospitals, physicians, health plans, vendors, and patients, or other referral sources.
  • Verifying insurance coverage and obtains authorizations if needed from insurance coverage.
  • Entering referrals and documents communications, actions, and other data in an information system
  • Evaluating current processes for enhancement and make necessary recommendations.

Patient care duties, as directed by the physician or nurse, by:
  • Interpreting physician's instructions to patients and providing instruction to patients.
  • May schedule imaging and diagnostic procedures.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department.
  • Attending required meetings and participating in committees as requested.
  • Enhancing professional growth and development through in-service meetings and educational programs as approved.
  • Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
  • Attends and participates in department meetings and is accountable for all information shared.
  • Completes mandatory education, annual competencies and department specific education within established timeframes.
  • Completes annual employee health requirements within established timeframes.
  • Maintains license/certification, registration in good standing throughout fiscal year.
  • Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
  • Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
  • Adheres to regulatory agency requirements, survey process and compliance.
  • Complies with established organization and department policies.
  • Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
  • Leverage innovation everywhere.
  • Cultivate human talent.
  • Embrace performance improvement.
  • Build greatness through accountability.
  • Use information to improve and advance.
  • Communicate clearly and continuously.

Education and Experience
  • The knowledge, skills and abilities as indicated are normally acquired through the successful completion of a high school diploma or equivalent; Previous medical office experience, ICD-10, CPT, online insurance eligibility/authorizations, and specialty/diagnostic referral experience preferred.

Knowledge & Skills
  • Demonstrates well developed communication skills to communicate effectively and clearly to a variety of internal and external contacts.
  • Knowledgeable in ICD-10, CPT, online insurance eligibility/authorizations, and scheduling diagnostic/specialty referrals.
  • Knowledge of Allscripts, Cerner, referral database, excel, word, outlook, and net learning.
  • Knows and adheres to all laws and regulations pertaining to patient health, safety and medical information.
  • Demonstrates analytical skills necessary to solve patient problems and interpret data.
  • Promotes collaboration and innovation in the clinical services to ensure an interdisciplinary approach to improving health care delivery and the quality of patient care.
  • Must be tactful in handling patient problems often of a highly personal and confidential nature.
  • Must be able to maintain professionalism during frustrating interpersonal situations.

Working Conditions
  • Assigned hours within your shift, starting time, or days of work are subject to change based on departmental and/or organizational needed.
  • May need to travel to other Beacon locations.
  • Understands and strives for providing excellent customer service.
  • Ability to adjust communication skills to the level of the patient.
  • Works under direct supervision, but requires independent critical thinking skills and extensive problem solving skills.

Physical Demands
  • Requires the physical ability and stamina to perform the essential functions of the position.

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