Confidence engaging technical stakeholders such as market data managers, data stewards, reference data teams, pricing analysts, developers, application owners, data architects, and data engineers ...
Confidence engaging technical stakeholders such as market data managers, data stewards, reference data teams, pricing analysts, developers, application owners, data architects, and data engineers ...
... Referent ensures measures and techniques applied are consistent at the departmental level and compliant with the latest CENELEC standards. Furthermore, this role manages the department's CENELEC ...
... Referent ensures measures and techniques applied are consistent at the departmental level and compliant with the latest CENELEC standards. Furthermore, this role manages the department's CENELEC ...
Hybrid Reference code: 134814 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... Learn from deep subject matter experts through mentoring and on the job coaching -- As a Manager ...
Hybrid Reference code: 134814 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... Learn from deep subject matter experts through mentoring and on the job coaching -- As a Manager ...
What you'll do: • Accountable for reference data of Wireless and Wireline product builds ... Manage ad-hoc subscriber reporting projects and deep dive investigations related to subscriber ...
What you'll do: • Accountable for reference data of Wireless and Wireline product builds ... Manage ad-hoc subscriber reporting projects and deep dive investigations related to subscriber ...
Manager BI & Analytics
Toronto, ON · On-site
Accountable for reference data of Wireless and Wireline product builds / constructs that support ... management within the data warehouse Manage ad-hoc subscriber reporting projects and deep dive ...
Manager BI & Analytics
Toronto, ON · On-site
Accountable for reference data of Wireless and Wireline product builds / constructs that support ... management within the data warehouse Manage ad-hoc subscriber reporting projects and deep dive ...
Serve as a technical lead and subjectmatter expert for market and reference data, advising on best practices for data modelling, symbology mapping, and assetclassspecific attributes. * Manage the ...
Serve as a technical lead and subjectmatter expert for market and reference data, advising on best practices for data modelling, symbology mapping, and assetclassspecific attributes. * Manage the ...
Nanny/House Manager
Burlington, ON · On-site
CA$85K - CA$100K/yr
Minimum 2+ years of experience with verifiable references. * Driver's licence and own vehicle. * Skilled in General Household Management, Comfortable in the kitchen, & good with ironing. Employment ...
Nanny/House Manager
Burlington, ON · On-site
CA$85K - CA$100K/yr
Minimum 2+ years of experience with verifiable references. * Driver's licence and own vehicle. * Skilled in General Household Management, Comfortable in the kitchen, & good with ironing. Employment ...
Manager, Mechanical Engineering (L5) Reference# 43701 Location: Waterdown, Ontario Schedule: 9/80 regular About L3HARRIS WESCAM As a subsidiary of L3Harris Technologies and within the Integrated ...
Manager, Mechanical Engineering (L5) Reference# 43701 Location: Waterdown, Ontario Schedule: 9/80 regular About L3HARRIS WESCAM As a subsidiary of L3Harris Technologies and within the Integrated ...
Market Data Product Manager
Toronto, ON · On-site +1
Own requirements across market data, reference data, gateways and associated data services ... Product management or SME experience supporting front-office trading environments. * Experience ...
Market Data Product Manager
Toronto, ON · On-site +1
Own requirements across market data, reference data, gateways and associated data services ... Product management or SME experience supporting front-office trading environments. * Experience ...
Conduct 360-degree references (manager, peer, stakeholder) to support candidate decisions,identifynew talent, and surface sales leads * Execute due diligence and risk management requirements as ...
Conduct 360-degree references (manager, peer, stakeholder) to support candidate decisions,identifynew talent, and surface sales leads * Execute due diligence and risk management requirements as ...
Conduct 360-degree references (manager, peer, stakeholder) to support candidate decisions, identify new talent, and surface sales leads * Execute due diligence and risk management requirements as ...
Quick apply
Conduct 360-degree references (manager, peer, stakeholder) to support candidate decisions, identify new talent, and surface sales leads * Execute due diligence and risk management requirements as ...
Digital Identity Product Senior Manager (18 month Fixed Term), Deloitte Global Consulting Services
Toronto, ON · On-site +1
CA$104K - CA$215K/yr
Remote Reference code: 132666 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... You will serve as product manager for our Digital Identity Operate offering, maintaining and ...
Digital Identity Product Senior Manager (18 month Fixed Term), Deloitte Global Consulting Services
Toronto, ON · On-site +1
CA$104K - CA$215K/yr
Remote Reference code: 132666 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... You will serve as product manager for our Digital Identity Operate offering, maintaining and ...
Nanny House Manager
Oakville, ON · On-site
CA$85K/yr
Minimum 2+ years of experience with verifiable references. * Valid Driver's license. * Strong time management skills * Baby/toddler/preschool experience. * Legal to work in Canada. No sponsorship.
Nanny House Manager
Oakville, ON · On-site
CA$85K/yr
Minimum 2+ years of experience with verifiable references. * Valid Driver's license. * Strong time management skills * Baby/toddler/preschool experience. * Legal to work in Canada. No sponsorship.
The Role The Manager, Corporate Actions & Income processing Tax Reporting is a specialized subject ... Develop and maintain a matrix of tax treatment methodologies referencing the accurate Tax Act ...
The Role The Manager, Corporate Actions & Income processing Tax Reporting is a specialized subject ... Develop and maintain a matrix of tax treatment methodologies referencing the accurate Tax Act ...
As the Senior Manager Payroll Modernization youwill drive the transformation of RBC's payroll ... Oversee the creation of user guides, reference materials, and quick-reference documents * Guide ...
As the Senior Manager Payroll Modernization youwill drive the transformation of RBC's payroll ... Oversee the creation of user guides, reference materials, and quick-reference documents * Guide ...
Bid Cost Manager
CA$102K - CA$134K/yr
... Reference Solutions * Supporting the Bid Manager in preparing price submissions for various ... projects and work packages * Leading cost estimation activities based on a target cost approach ...
Bid Cost Manager
CA$102K - CA$134K/yr
... Reference Solutions * Supporting the Bid Manager in preparing price submissions for various ... projects and work packages * Leading cost estimation activities based on a target cost approach ...
Bid Cost Manager
CA$102K - CA$134K/yr
... Reference Solutions * Supporting the Bid Manager in preparing price submissions for various ... projects and work packages * Leading cost estimation activities based on a target cost approach ...
Bid Cost Manager
CA$102K - CA$134K/yr
... Reference Solutions * Supporting the Bid Manager in preparing price submissions for various ... projects and work packages * Leading cost estimation activities based on a target cost approach ...
Data Platform Engineering Manager
Toronto, ON · On-site
CA$115K - CA$163K/yr
The Data Platform Engineering Manager role is responsible for designing, building, and operating the enterprise technology reference data platform that serves as the foundation for technology ...
Data Platform Engineering Manager
Toronto, ON · On-site
CA$115K - CA$163K/yr
The Data Platform Engineering Manager role is responsible for designing, building, and operating the enterprise technology reference data platform that serves as the foundation for technology ...
Channel Manager - Broker Programs & Structured Financing
Toronto, ON · Remote
CA$28K - CA$150K/yr
At least two professional references who can speak to your ability to deliver results and collaborate well
Quick apply
Channel Manager - Broker Programs & Structured Financing
Toronto, ON · Remote
CA$28K - CA$150K/yr
At least two professional references who can speak to your ability to deliver results and collaborate well
Hybrid Reference code: 134490 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... Manage and oversee employee lifecycle transactions within SAP SuccessFactors and other HR systems.
Hybrid Reference code: 134490 Primary Location: Toronto, ON All Available Locations: Toronto, ON ... Manage and oversee employee lifecycle transactions within SAP SuccessFactors and other HR systems.
Customer Sucess Manager Pricing Reference Services
Toronto, ON • On-site
London Stock Exchange Group
Full-time
Medical, Retirement
Posted 5 days ago
Job description
Summary
Join LSEG's Customer Success Team and help some of the world's leading financial institutions unlock greater value from our Pricing & Reference Services (PRS) business.
As a Customer Success Manager, you'll be at the center of our customer relationships, partnering with business and technical stakeholders to drive adoption, accelerate outcomes, and expand the strategic use of our solutions across their organizations. You will serve as a trusted advisor, helping customers navigate complex challenges, realize measurable value, and achieve their business objectives.
You'll own customer success strategies and Value Plans, proactively identifying opportunities to increase engagement, mitigate risk, and support long-term retention and growth. By combining strong relationship management, business acumen, and solution expertise, you'll help customers maximize the return on their investment in LSEG.
Working closely with Sales, Account Management, Product, and Market Development teams, you'll bring the voice of the customer into the business, influence strategy, and help uncover new opportunities for expansion.
This is an opportunity for a customer-focused professional who enjoys building executive relationships, creating measurable impact, and playing a strategic role in customer growth and success.
Role Overview
Clearly define business outcomes and success plans to capture and track customer objectives, milestones, risks, and success metrics.
Educate customers on how to use LSEG enterprise platforms, content, and technologies tailored to use-case needs.
Monitor usage, account health, and growth opportunities to create actionable insights, customer value plans, risk mitigation plans and strategically pivot as necessary.
Seek out organic business expansion opportunities (up-sell / cross-sell) in collaboration with LSEG business development partners.
Ensure customers derive maximum ROI from LSEG services and solutions, utilizing the full extent of their licenses/contracts.
Build, maintain and leverage strong relationships with business decision makers and users within each account to gather customer intelligence and influence adoption.
Qualifications / Skills
5+ years of commercial experience in B2B customer success, account management, consultative selling, or support, preferably in a SaaS company.
Must have knowledge and experience in financial content and the financial services industry.
Confidence engaging technical stakeholders such as market data managers, data stewards, reference data teams, pricing analysts, developers, application owners, data architects, and data engineers, while also communicating effectively with senior business decision makers.
Experience with pricing services, reference data, valuation workflows, security master data, data management platforms, APIs, and cloud-based data delivery solutions, with the ability to translate business and technical requirements into customer value and adoption plans.
Working knowledge of pricing and reference data workflows, data quality management, symbology and entity mapping, data governance, content delivery mechanisms, and operational resilience.
Familiarity with AI tools, generative AI technologies, and prompt development techniques, with the ability to identify and discuss AI-driven opportunities relevant to customer workflows and data strategies
Ability to lead customer discovery discussions covering data requirements, content coverage, delivery models, workflow integration, migration planning, and success criteria.
Ability to travel onsite when required
Strong judgment in managing customer issues, escalations, and cross-functional ownership.
Ability to align customer business needs with LSEG Pricing & Reference Services solutions.
Strong collaboration and relationship-building skills across internal and customer organizations.
Executive presence with the ability to serve as a trusted advisor.
Strong presentation, facilitation, and communication skills.
Proactive, detail-oriented, and customer-focused, with strong ownership and follow-through.
Strong project management and problem-solving skills. Ability to travel to customer sites when required.
BA/BS degree.
Career Stage:
ManagerLondon Stock Exchange Group (LSEG) Information:
Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.
If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.