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Rectrac Jobs in Virginia (NOW HIRING)

Recreation Specialist

Lynchburg, VA · On-site

$16 - $19/hr

... RecTrac recreation management software to track program data Provide excellent customer service to participants and the public Minimum Education and Experience Required QUALIFICATIONS To perform this ...

Licensed Program Assistant

Sterling, VA · On-site

$37K - $47K/yr

Ability to use RecTrac software proficiently. * Proficiency in utilizing the Brightwheel software application. * Spanish-speaking preferred Must undergo criminal background, credit, Child Protective ...

Learn more about this agency Duties Help Operates RecTrac terminal and is responsible for change fund, advance turn-ins and cash receipts. Checks patron identification to assure that only those ...

Rectrac information

See Virginia salary details

$30.7K

$100.2K

$189.4K

How much do rectrac jobs pay per year?

As of Aug 30, 2026, the average yearly pay for rectrac in Virginia is $100,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $133,300.00 per year, depending on experience, location, and employer.

What is Rectrac?

Rectrac is a comprehensive recreation management software used by parks and recreation departments, fitness centers, and community organizations to manage activities, facilities, memberships, and registrations. It streamlines daily operations by automating scheduling, payment processing, and reporting tasks. Rectrac helps organizations improve customer service and administrative efficiency by offering easy access to information and tools for both staff and patrons.

What is a Rectrac?

A Rectrac job typically refers to a position involving the use of RecTrac, a recreation management software used by parks, recreation departments, and other organizations to handle registrations, memberships, facility reservations, and payments. Employees in these roles may assist with data entry, customer service, troubleshooting software issues, or managing recreational programs. Responsibilities vary based on the specific organization but generally involve supporting the efficient operation of recreation services.

What are the key skills and qualifications needed to thrive as a RecTrac administrator, and why are they important?

To thrive as a RecTrac Administrator, you need strong data management skills, attention to detail, and experience with recreation management or municipal software, often supported by a relevant degree or equivalent work experience. Familiarity with RecTrac software, database systems, and basic troubleshooting or IT support is typically required. Excellent problem-solving abilities, communication, and customer service skills help you effectively assist users and coordinate with various departments. These skills ensure the smooth operation of recreation programs, accurate data handling, and efficient service delivery within parks and recreation organizations.

What are some common challenges faced by Rectrac administrators when managing facility reservations, and how can they address them?

Rectrac administrators often encounter challenges such as handling overlapping reservation requests, ensuring accurate data entry, and adapting to last-minute schedule changes. To address these, it's important to maintain clear communication with facility users, utilize Rectrac's reporting and conflict resolution tools, and stay updated on system training modules. Regular coordination with other team members and departments also helps streamline processes and minimize scheduling errors, ensuring a smooth experience for both staff and patrons.

What is the difference between Rectrac vs Event Staff?

AspectRectracEvent Staff
Required CredentialsBasic customer service skills, sometimes certification in event managementCustomer service skills, sometimes certifications in event support
Work EnvironmentIndoor venues, sports facilities, event centersOutdoor and indoor events, festivals, sports games
Employer & Industry UsageUniversities, sports leagues, event venuesEvent planning companies, venues, festivals
Common Search & ComparisonRectrac vs Event Staff

Both Rectrac and Event Staff roles involve assisting at events and ensuring smooth operations. Rectrac typically refers to a specific software used for managing event ticketing and customer check-ins, whereas Event Staff refers to personnel working at events. While they share similar environments and skills, Rectrac is more associated with event management software, and Event Staff describes the personnel working at events.

What are popular job titles related to Rectrac jobs in Virginia?

For Rectrac jobs in Virginia, the most frequently searched job titles are:

What cities in Virginia are hiring for Rectrac jobs?

Cities in Virginia with the most Rectrac job openings:

Infographic showing various Rectrac job openings in Virginia as of August 2026, with employment types broken down into 46% Full Time, 51% Part Time, and 3% Temporary. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $100,232 per year, or $48.2 per hour.

Administrative Associate

Bedford, VA • On-site

Bedford County, Virginia
Public Administration • 501 - 1,000 employees

$15.34 - $20.32/hr

Part-time

Posted 4 days ago


Job description

Description
Provides administrative, clerical, and customer service support for the Parks and Recreation Department. This position serves as a primary point of contact for the public and assists with program registrations, facility reservations, financial transactions, record keeping, and general office operations. The Administrative Associate plays a key role in ensuring efficient department operations and providing excellent customer service to residents, participants, and community partners.
Essential Duties and Responsibilities
  • Greet and assist visitors, program participants, coaches, volunteers, and the general public in a professional and courteous manner.

  • Answer and direct incoming phone calls, emails, and inquiries regarding parks, facilities, programs, events, and department services.

  • Assist customers with online account management and program registration.

  • Process registrations, reservations and payments using department RecTrac software systems.

  • Manage facility reservation calendars and rental configurations.

  • Coordinate registration schedules and public release of programs.

  • Assist with creating promotional materials in both digital and print format.

  • Maintain user accounts, permissions, and security settings within RecTrac.

  • Monitor RecTrac system performance and identify opportunities to improve workflows.

  • Assist with maintaining participant records, program files, facility schedules, and departmental databases.

  • Resolve complex registration and account issues.

  • Prepare correspondence, reports, flyers, forms, and other documents as requested.

  • Collect, reconcile, and record program fees and other departmental revenues.

  • Assist with accounts payable and purchasing documentation as assigned.

  • Handles inquiries or complaints from the general public in person or by telephone; forwards calls to appropriate party; assists with scheduling facility use, special events, etc.

  • Support the coordination and administration of recreational programs, special events, and community activities.

  • Maintain office supplies and assist with ordering materials and equipment.

  • Operates a variety of standard office equipment; receives and processes incoming and outgoing mail.

  • Assist with social media updates, website content, and promotional materials.

  • Perform data entry and maintain accurate departmental records.

  • Support facility rental operations, including reservation processing and customer communication.

  • Performs special projects as assigned.

  • Meets attendance requirements and maintains the highest level of dependability.

  • Attend departmental meetings and training sessions as require.

  • Perform other duties as assigned.

Qualifications
Education and Experience
Any combination of education and experience equivalent to graduation from high school supplemented by course work in secretarial science and considerable administrative support experience.
Knowledge, Skills, and Abilities
Thorough knowledge of standard office practices, procedures, equipment and administrative support techniques; thorough knowledge of business English, spelling and arithmetic; thorough knowledge of departmental programs and policies; ability to type, take and transcribe dictation using good composition skills; ability to make arithmetical calculations; ability to follow oral and written instructions; ability to read and understand detailed and complicated policies, procedures and materials that contain specialized words and phrases; ability to operate a variety of office equipment to produce complex/technical documents; ability to work independently; ability to establish and maintain effective working relationships with associates and the general public. Some knowledge or experience in working with the RecTrac software or equivalent.
Physical / Mental Demands
The physical requirements describes here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities.
This is sedentary work requiring the exertion of up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to move objects; work requires reaching, fingering, grasping, and repetitive motions; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels; visual acuity is required for preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, operation of machines, determining the accuracy and thoroughness of work, and observing general surroundings and activities.