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Recovery Case Manager Jobs in New Mexico (NOW HIRING)

Horizon Services, Inc.

Case Manager

Albuquerque, NM · On-site

$19.50 - $25/hr

Case Manager LOCATION: Gateway Medical Sobering- Albuquerque, New Mexico Who are we? Horizon ... , EMTs, and Recovery Specialists to ensure that client needs are met within the 23-hour ...

Enlyte

Bilingual Field Case Manager

Albuquerque, NM · On-site

$73K - $83K/yr

As a Field Case Manager, you will work closely with treating physicians/providers, employers ... Interview disabled persons to assess overall recovery, including whether injuries or conditions are ...

Enlyte

Bilingual Field Case Manager

Albuquerque, NM · On-site

$73K - $83K/yr

As a Field Case Manager, you will work closely with treating physicians/providers, employers ... Interview disabled persons to assess overall recovery, including whether injuries or conditions are ...

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Recovery Case Manager information

What is a recovery case manager?

Recovery Case Managers are professionals who support individuals recovering from substance abuse, mental health challenges, or other life difficulties. They help clients develop and follow personalized recovery plans, connect them with resources such as counseling, housing, and employment, and monitor their progress. Recovery Case Managers act as advocates, guides, and motivators to ensure clients stay on track and access the services they need to achieve long-term recovery.

How does a recovery case manager typically collaborate with other professionals to support client progress?

Recovery Case Managers work closely with a multidisciplinary team, including therapists, medical providers, social workers, and sometimes legal advocates, to coordinate comprehensive care for clients. They regularly attend case conferences, share updates on client progress, and help develop individualized recovery plans. Effective communication and collaboration are essential, as the Case Manager often serves as the central point of contact, ensuring all team members are aligned and that clients receive seamless support throughout their recovery journey.

What are the key skills and qualifications needed to thrive as a recovery case manager, and why are they important?

To thrive as a Recovery Case Manager, you need a solid understanding of case management principles, mental health and substance abuse issues, typically supported by a degree in social work, psychology, or a related field. Familiarity with case management software, electronic health records, and certifications like Certified Case Manager (CCM) are often required. Strong interpersonal skills, active listening, and cultural sensitivity are crucial for building trust and effectively supporting clients in recovery. These competencies ensure personalized care, effective coordination of services, and improved client outcomes.

What is the difference between Recovery Case Manager vs Rehabilitation Counselor?

AspectRecovery Case ManagerRehabilitation Counselor
CredentialsTypically requires a bachelor's degree; certifications like CCM or CRC are commonRequires a master's degree in counseling or related field; CRC certification often preferred
Work EnvironmentHealthcare facilities, insurance companies, community agenciesRehabilitation centers, mental health clinics, government agencies
Industry UsageUsed in healthcare, insurance, and social services to coordinate recovery plansUsed in mental health and disability services to assist clients in rehabilitation

Recovery Case Managers and Rehabilitation Counselors both support individuals with health or disability challenges. While Recovery Case Managers focus on coordinating recovery plans within healthcare and insurance settings, Rehabilitation Counselors primarily assist clients in mental health and disability rehabilitation through counseling and therapy. Both roles require relevant certifications and work in related environments, but their specific focus and client interactions differ.

What are popular job titles related to Recovery Case Manager jobs in New Mexico?

For Recovery Case Manager jobs in New Mexico, the most frequently searched job titles are:

What job categories do people searching Recovery Case Manager jobs in New Mexico look for?

The top searched job categories for Recovery Case Manager jobs in New Mexico are:

What cities in New Mexico are hiring for Recovery Case Manager jobs?

Cities in New Mexico with the most Recovery Case Manager job openings:

Recovery Case Manager jobs near you
Infographic showing various Recovery Case Manager job openings in New Mexico as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 79% Physical, 3% Hybrid, and 18% Remote job distribution.

Case Manager

Albuquerque, NM • On-site

Horizon Services, Inc.

6.7

Company rating: 6.7 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

People enjoy working here

Respectful managers

Learn more about Horizon Services, Inc.external

$19.50 - $25/hr

Full-time

Medical, Dental, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Bonus for Bilingual Applicants: $2,000 (Distributed in 4 parts: $500 after 30 days, $500 after 90 days, $500 after 150 days, and $500 after 210 days of employment)
The bilingual bonus applies to client-facing positions and will be awarded upon successful completion of the language test.
JOB TITLE: Case Manager
LOCATION: Gateway Medical Sobering- Albuquerque, New Mexico
Who are we?
Horizon Services, Inc. (HSI) is a nonprofit established in 1974 that offers addiction treatment with the goal of reducing substance use and mental health related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Professionalism, and Compassion to provide youth prevention, youth and adult outpatient, sobering programs, withdrawal management, and co-occurring capable residential programs to support the well-being of women, men, youth, LGBTQIA+, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences
enrich each other's growth.
The Case Manager at Gateway Medical Sobering Center is responsible for providing comprehensive care coordination and discharge services for individuals experiencing acute intoxication from alcohol, opioids, methamphetamines, or other substances. Clients often present with co-occurring behavioral health conditions and require short-term monitoring before transitioning to the appropriate level of care. The Case Manager ensures timely referrals, appointment scheduling, transportation coordination, and linkage to services such as detox, residential treatment, outpatient care, housing resources, and medication-assisted treatment (MAT). This role involves close collaboration with the Registered Nurse Program Manager, NP, PA, LVNs, EMTs, and Recovery Specialists to ensure that client needs are met within the 23-hour stabilization period, using a trauma-informed and harm-reduction approach that prioritizes dignity, safety, and continuity of care.
How can you make a difference in people's lives?
In this role, you'll make a difference in the lives of people with substance abuse challenges, and often with co-occurring conditions. You'll use and grow your skills in compassionate care, crisis intervention and de-escalation, in a supportive and inclusive work environment. You'll have the opportunity to provide our community with substance abuse treatment to help people who are just discovering possibilities in their journey, going from a place of hopelessness to a place where they are valued and have the potential for a better life.
PRIMARY ACCOUNTABILITIES & RESPONSIBILITIES
  • Primarily staffed during the day shift during peak discharge.
  • Should be certified Peer Support Specialists with skills and experience navigating the system of care.
  • Engage in appropriate discharge, understanding levels of care based on ASAM criteria.
  • Coordinate care for homeless services via the VI-SPDAT.
  • Link clients to services on the day shift.
  • Provide referral resources if services are not accessible on the same day.
  • Coordinate with drivers to transport participant cohorts.
  • Focus on referrals, typically lasting 15-30 minutes per client.
  • Coordinate direct transfers.
  • Facilitate non-medical emergency transport.
  • Implement warm transfers for individuals with intake appointments.
  • Facilitate linkages to Gateway co-located services and the broader system of care.
  • Coordinate the administration of the VI-SPDAT assessment.
  • Link to resources based on housing needs and facilitate connections with relevant agencies.

SUCCESS COMPETENCIES FOR POSITION (competencies required to effectively perform the job) FUNCTIONAL/TECHNICAL SKILLS & KNOWLEDGE:
(knowledge and skills required to effectively perform the job)
  • Crisis de-escalation
  • Rapid client assessment and triage
  • Care coordination and linkage
  • Knowledge of SUD and co-occurring disorders
  • Interdisciplinary teamwork
  • Accurate and timely documentation
  • Empathetic and respectful communication
  • Knowledge of local behavioral health and housing resources
  • Client advocacy and navigation
  • Follow-up and tracking of referrals
  • Trauma-informed practice
  • Cultural humility
  • Ethical decision-making
  • Compliance with safety and operational protocols
  • Timely data entry and reporting
  • Flexibility and adaptability under pressure7
  • Knowledge of alcohol and drug addiction.
  • Excellent oral and written communication skills.
  • Excellent computer skills, including data capture and data entry into Electronic Health Records (EHRs).
  • Ability to communicate effectively using email and other electronic systems.
  • Familiarity with Substance Use Disorder (SUD) and Mental Health programs, hospitals, and continuing care options.
  • Experience working with clients in crisis or those feeling overwhelmed (crisis intervention).
  • Experience supporting clients with substance use disorders.
  • Extensive experience managing cases for underserved populations in public health or community-based settings.
  • Experience engaging with diverse populations and cultures.
  • Experience working with clients who have co-occurring disorders and disabilities.
  • Familiarity with customer service principles in a behavioral health setting.
  • Proven ability to resolve conflict in high-stress or emotionally charged situations.

What else is required?
  • Current certification with either a Substance Use state certifying body in New Mexico, or SUD Peer Support Certification.
  • May qualify from fully certified and trained Recovery Specialist positions.
  • Experience providing case management services in a mental health or substance use disorder program in the nonprofit sector.
  • CPR/First Aid/ AED current certification in New Mexico
  • Current NM Driver's License in good standing
  • Fluency in at least one of New Mexico threshold languages (Vietnamese, Mandarin, Cantonese, Dari, Arabic, Swahili, Kinyarwanda, and Diné (Navajo)

Compensation and Benefits
We are proud to offer a comprehensive benefits package to all full-time and part-time employees over 20 hours per week.
  • Generous contribution medical, dental, Life and LTD for the employee and 50% for any dependent medical and dental coverage.
  • PTO and Holiday pay.
  • Retirement benefits after 6 months of service.
  • Training and CEU opportunities.

And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!
Salary: $20-26/ hourly based on experience and qualifications. Available for a full-time position.
Horizon Services, Inc. is an Equal Opportunity Employer.
https://www.horizonservices.org

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